Unable to Create Orders via Eventbrite API – Is This Endpoint Deprecated or Restricted?

[Reda Design]

Hi everyone,

I'm currently integrating Eventbrite with my Shopify store using the Eventbrite API. My goal is to automatically create an order in Eventbrite when a new order is received in Shopify (via API or Zapier).

So far, I've successfully used the API to:

• Create events

• Create ticket classes

However, I'm running into a major roadblock when trying to create orders. According to the Eventbrite API documentation, the endpoint for creating an order should be:

POST https://www.eventbriteapi.com/v3/orders/

But this endpoint either returns errors or doesn't behave as expected, and it seems undocumented or restricted.

I reached out to Eventbrite support, and they informed me that:

"Eventbrite no longer provides API support for creating orders."

They also recommended using Zapier, but Zapier doesn't provide full control over ticket issuance via Eventbrite either.

My Questions:

1. Is the /v3/orders/ endpoint officially deprecated or restricted to internal use only?

2. Is there any alternative way (even private or partner API) to programmatically create an order or add an attendee to an event?

3. Has anyone successfully automated order creation from an external source like Shopify into Eventbrite? If so, how?

I have experience with REST APIs and already have a working implementation for creating events and tickets. I'd love any guidance or clarification on how to move forward with automating order creation.

Thanks in advance!
— Reda