Unauthorized to list Organization Members

[Wei Zhuang Tan]

Hi,

I'm trying to list organization members through the below endpoint but it's been returning me Unauthorized errors. 

I am already in an 'Admin' role and I can successfully view my Team members in the same organization at Organization Settings > Team Management.

Did I miss out on any other settings required to have this feature enabled?
---
Endpoint URL: https://www.eventbriteapi.com/v3/organizations/{org_id}/members/
Error: {"status_code": 403, "error_description": "The feature that you requested is not available to you.", "error": "NOT_AUTHORIZED"}

[Houston Krohman]

Hi Wei,

Organization's members are private and can only be accessed with the owners API key, or via an API key which has the correct permissions.

If possible, use a fresh API key generated in the owner's account for your integration, or if not, make sure you are given the correct permissions via your Role.

Cheers

[Wei Zhuang Tan]

Hey Houston,

I've tried using the current owner key and I've also tried generating a fresh key from the Owner account. 

Both still failed and returns me the same error.

Is there any other setting I'm missing out on?

[Wei Zhuang Tan]

Hi Houston & Team,

Just following up on this. Any thoughts on this?

Cheers

[Dhivya darlzz]

I am also getting the same error for Organization members and Organization roles api. Any help would be appreciated.

I tried:
https://www.eventbriteapi.com/v3/organizations/organization_id/members/
https://www.eventbriteapi.com/v3/organizations/organization_id/roles/

[Edina Bolkeny]

Hi, I am getting the same error when I try to retrieve the members of our organization. Does anyone have a working solution? Any help would be very appreciated.

Thanks

[nata...@eventbrite.com]

Hi Dhivya and Edina,

Sorry to hear you are having troubles! I will DM both of you separately to collect more information so we can investigate.

Best,

Natalie