Understanding Publish Endpoint Rate Limits and Monitoring

[John Jenkins]

Background: We're experiencing intermittent 400 BAD REQUEST errors when bulk publishing cooking classes through the Eventbrite API. We typically need to publish multiple events simultaneously (scheduling classes in bulk).

Current Issue: The publish endpoint (https://www.eventbrite.com/platform/api#/reference/event/publish/publish-an-event) has specific rate limits that are separate from the general API rate limits:

• 25 parent events published in 10 minutes
• 100 parent events in 1 hour
• 400 published parent events/day per creator

The Problem: Our application monitors the x-rate-limit response headers to dynamically throttle requests and stay within API limits. However, these publish-specific rate limits are NOT reflected in the standard x-rate-limit headers, creating a blind spot where we can be within general API limits but still hit publish-specific thresholds. We were told by our account manager these are managed by the Trust & Safety team and she has yet to get more details from them.

What We Need:

1. How can we programmatically track our usage against these publish-specific rate limits?
2. Are there additional response headers we should monitor for publish endpoints?
3. What defines a "parent event" vs. regular event in this context?
4. What constitutes a "creator" - is this tied to the API key or user account?

We're willing to implement proper throttling logic if we can get visibility into these publish-specific limits.

Additional Context:

• Haven't performed bulk publishing in ~1 month
• Errors occurred between 4:08-4:48 AM when publishing multiple events
• Retry attempts were successful

Has anyone else encountered this issue or found a solution for monitoring publish-specific rate limits?

[I'm Puzzled]

I would like to bump this post.

Please could you also share where you have found the 400 published parent events per day? My understanding was you should be able to publish 200 events per hour - https://www.eventbrite.com/platform/docs/rate-limits

I also received this warning from the Trust & Safety team, after replying to them I never got a response. The information in their email matches the link I shared above but from using the API the 400/day rate limit you mentioned seems much more accurate.

Hello,

We are reaching out to you regarding your event creation in the past few days.

The high rate at which you are publishing event listings is negatively impacting our services. Going forward, you will need to limit event publishes to the following:

• 4,800 events per day
• 13,200 instances of a recurring event per hour

If your account exceeds these limits in the future, we will temporarily suspend it to prevent further disruption to our services and our user community. Repeated violations of this limit will result in the permanent suspension of your account. 

We appreciate your understanding and thank you in advance for your cooperation.

Best,

Eventbrite Trust and Safety

We do not publish 4,800 events per day so I'm not sure why we even received this email in all honesty, to then be ignored after being told we may be suspended is quite infuriating.