order.placed webhook

34 views
Skip to first unread message

Matt Gibson-Drury

unread,
Nov 15, 2021, 3:11:35 AM11/15/21
to Eventbrite Developers
I've implemented the order.placed webhook which is working fine. I can retrieve the order details and then from that retrieve the event details using the event_id. What I need to do now is retrieve the ticket details of the order - is this possible? I can't seem to find a way to do this.

The API documentation says....

The Order object represents an order made against Eventbrite for one or more Ticket Classes. In other words, a single Order can be made up of multiple tickets. The object contains an Order's financial and transactional information; use the Attendee object to return information on Attendees. Order objects are considered private; meaning that all Order information is only available to the Eventbrite User and Order owner.

Any help would be much appreciated.

Thanks, Matt.

Natalie Blikslager

unread,
Nov 24, 2021, 5:21:59 PM11/24/21
to Eventbrite Developers
Hi Matt!

Tickets sold on an Order are represented by Attendees on the Order.  You can use the `attendee` expansion on your Order request to get this data. 


You can also use the `event` expansion on your Order request to retrieve event details without having to make a separate request. 


If you'd like to see all the available expansions you can use, check out the Expansions section of our Order API Reference.

I hope this helps!

Best,
Natalie
Reply all
Reply to author
Forward
0 new messages