Webhook Delay

[Eric Yang]

Hello - similar to other folks I am experiencing a webhook delay (looks like of several hours) in pushing attendee info to my virtual event platform (SpotMe). 

Our event is starting Friday morning so a prompt resolution to this would be much appreciated!

[donna]

Thank you for reaching out. We are aware of an issue causing latency with Webhooks to Eventbrite. Our engineering team is actively working to resolve this. We will post here as soon as possible and appreciate your patience.

[Eventbrite Developers]

Thank you for your patience. The cause of the webhooks delay has been identified and fixes have been applied. We expect the problem to be solved in the next several hours. If you continue to experience an issue, please let us know via this forum.

[Eventbrite Developers]

I wanted to provide you with an update. The issue with Webhook delays has been resolved and we are back to normal levels. This was a complex issue that took some time to correct. Thank you for your patience as we worked to resolve.

On Thursday, February 25, 2021 at 8:34:38 AM UTC-6 eyan...@gmail.com wrote:

[Jamie Monroe]

Our webhook still isnt working

[Michael Jell]

As of this afternoon our webhook (at least for attendee.updated, possibly others) has stopped sending entirely - no new requests are being registered in the manage requests section and any attempt to resend requests listed does not seem to be actually resending or doing anything (attempts will remain stubbornly at one, no matter how many resend requests are made)