Hitting API Rate Limit too early

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Dan Trickey

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Oct 5, 2023, 9:12:42 AM10/5/23
to Eventbrite Developers
Hi,

We have an application that allows our users to connect their Eventbrite account using OAuth2. Unfortunately we are running into issues during testing where we get a 429 response the first time we hit the OAuth2 token endpoint.

The endpoint doesn't return JSON like we would expect either, we get back the following HTML:

<html lang="en"> <!-- WAF --> <head> <meta charset="utf-8" /> <link rel="shortcut icon" href="https://evbdn.eventbrite.com/s3-s3/static/images/django/icons/favicon.ico" /> <title>Whoops!</title> <style type="text/css" rel="stylesheet"> body { margin: 0; padding: 0; } body { font-family: Helvetica,Arial,sans-serif; } img { border: 0; } strong { font-weight: 600; } #whoops_wrapper { position: relative; top: 100px; margin: 0 auto; max-width: 640px; min-height: 278px;

The <!-- WAF --> stands out to me in particular. Am I triggering a WAF on Cloudfront?

We have contacted support and were directed here for more help.

Thank you in advance,

Dan

Segev Sh

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Nov 6, 2023, 4:01:34 PM11/6/23
to Eventbrite Developers
I'm seeing the same thing. Getting the 429 on trying to get a token, even if it's the first or second call. 

Did you learn anything? 

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