Error when trying to issue refund

20 views

Skip to first unread message

unread,

Jun 21, 2021, 3:32:49 PM6/21/21

to Eventbrite Developers

Getting an unformatted `’NoneType’ object has no attribute ‘get’` error when trying to issue refunds today.

Seems like a bug.

Hard blocker for us providing support to our own customers.

Is this a known issue with an estimated time to resolution?

unread,

Jul 9, 2021, 8:02:24 PM7/9/21

to Eventbrite Developers

Hi Kevin!

So sorry you were experiencing this issue and thank you for taking the time to report it. The issue was resolved on 6/26/21.

The error was appearing at the end of the task, so the refunds you issued should still have processed, regardless of this error message.

Best,

Natalie

Reply all

Reply to author

Forward

0 new messages