403 Forbidden error - persistent

[Shadeau Young]

I am posting to a ‘private, unpublished’ URL.

   

I have the following:

At least one Event.
An Eventbrite API User Key.
A registered integrated application
A public, online website that can receive webhooks. .

ERROR:

Request Headers

Content-type: application/json Accept: text/plain X-Eventbrite-Delivery: 9802369 User-Agent: Eventbrite Hookshot 91008c8 X-Eventbrite-Event: test User-ID-Sender: 239031307033

Request Payload

{ "api_url": "https://www.eventbriteapi.com/{api-endpoint-to-fetch-object-details}/", "config": { "action": "test", "endpoint_url": "https://admin.blendr.io/api/v1/automations/ec3397d0-89bf-11ec-87a4-791cd5163fc5/actions/execute", "user_id": "239031307033", "webhook_id": "9802369" } }

Response Headers

Content-Encoding: gzip Transfer-Encoding: chunked Set-Cookie: AWSALBTG=0dRr7but9JiQT87Jzx9+mRg+4NNhytwjON4cWHdJs9iZOPuaMr6p0Zj2ehMv2GvlvgjSckaAjiot3U8UCsnPUx71cxY2Pta+XiDxNmqgUZbC2gLz/5O7JW79aXq1vmYXgSp9aIsmI7pGSNPDK6bbLOhaC8l2N0MBwpDklRti0CytRXDXVOg=; Expires=Wed, 16 Feb 2022 21:00:46 GMT; Path=/, AWSALBTGCORS=0dRr7but9JiQT87Jzx9+mRg+4NNhytwjON4cWHdJs9iZOPuaMr6p0Zj2ehMv2GvlvgjSckaAjiot3U8UCsnPUx71cxY2Pta+XiDxNmqgUZbC2gLz/5O7JW79aXq1vmYXgSp9aIsmI7pGSNPDK6bbLOhaC8l2N0MBwpDklRti0CytRXDXVOg=; Expires=Wed, 16 Feb 2022 21:00:46 GMT; Path=/; SameSite=None; Secure, AWSALB=oHsMzJLJFCNFwrXVNkYanHRMOBU8FHwOrZTl42sw7uR+G9lNQhBw79v2V7vSi2wihUw4YCXd+VtV8qLsz9eEbQqISgC/+YQVkJQL8U201PyXoE6I9AxoZVPxX24D; Expires=Wed, 16 Feb 2022 21:00:46 GMT; Path=/, AWSALBCORS=oHsMzJLJFCNFwrXVNkYanHRMOBU8FHwOrZTl42sw7uR+G9lNQhBw79v2V7vSi2wihUw4YCXd+VtV8qLsz9eEbQqISgC/+YQVkJQL8U201PyXoE6I9AxoZVPxX24D; Expires=Wed, 16 Feb 2022 21:00:46 GMT; Path=/; SameSite=None; Secure Vary: Accept-Encoding Server: nginx Connection: keep-alive Cache-Control: max-age=0, no-cache, no-store, private, s-maxage=0 Date: Wed, 09 Feb 2022 21:00:46 GMT Content-Type: application/json

Response Body

{"errors":[{"code":"HTTP-403","title":"No permission.","detail":"You don't have sufficient permissions to access this resource."}]}
2022-02-09T21:00:46Z

Request Headers

Content-type: application/json Accept: text/plain X-Eventbrite-Delivery: 9802369 User-Agent: Eventbrite Hookshot 91008c8 X-Eventbrite-Event: test User-ID-Sender: 239031307033

Request Payload

{ "api_url": "https://www.eventbriteapi.com/{api-endpoint-to-fetch-object-details}/", "config": { "action": "test", "endpoint_url": "https://admin.blendr.io/api/v1/automations/ec3397d0-89bf-11ec-87a4-791cd5163fc5/actions/execute", "user_id": "239031307033", "webhook_id": "9802369" } }

Response Headers

Content-Encoding: gzip Transfer-Encoding: chunked Set-Cookie: AWSALBTG=d37JMvCXaiKxgX6aAjS1ofM3i1XRGYgAdIDTEC3wADeH2GX1mPqzw6Ot9oeAqIkNSmyJfOsq1bu4Gf3nJldS70qAvKfjNN11p9WNoMq3glPlgBG1vhfN5Ps3Fl1ECsDjnNrRW7xwIMKMj8NknACp1uxKgRYsEMgfrg4q/4gi6+ALzVFhMMk=; Expires=Wed, 16 Feb 2022 20:00:26 GMT; Path=/, AWSALBTGCORS=d37JMvCXaiKxgX6aAjS1ofM3i1XRGYgAdIDTEC3wADeH2GX1mPqzw6Ot9oeAqIkNSmyJfOsq1bu4Gf3nJldS70qAvKfjNN11p9WNoMq3glPlgBG1vhfN5Ps3Fl1ECsDjnNrRW7xwIMKMj8NknACp1uxKgRYsEMgfrg4q/4gi6+ALzVFhMMk=; Expires=Wed, 16 Feb 2022 20:00:26 GMT; Path=/; SameSite=None; Secure, AWSALB=BHh07F/QN7UQNWUzmCxlycBfe8Tpe2n21Uw0al0b+TvTzpV5svqzZxkXSeYRwpavBQW+yBN4M7McI8vgCGRA1kYAd5ehCurKZOO01E6ql57rWoyU7gE4403O9EyM; Expires=Wed, 16 Feb 2022 20:00:26 GMT; Path=/, AWSALBCORS=BHh07F/QN7UQNWUzmCxlycBfe8Tpe2n21Uw0al0b+TvTzpV5svqzZxkXSeYRwpavBQW+yBN4M7McI8vgCGRA1kYAd5ehCurKZOO01E6ql57rWoyU7gE4403O9EyM; Expires=Wed, 16 Feb 2022 20:00:26 GMT; Path=/; SameSite=None; Secure Vary: Accept-Encoding Server: nginx Connection: keep-alive Cache-Control: max-age=0, no-cache, no-store, private, s-maxage=0 Date: Wed, 09 Feb 2022 20:00:26 GMT Content-Type: application/json

Response Body

{"errors":[{"code":"HTTP-403","title":"No permission.","detail":"You don't have sufficient permissions to access this resource."}]}
2022-02-09T20:00:27Z

Request Headers

Content-type: application/json Accept: text/plain X-Eventbrite-Delivery: 9802369 User-Agent: Eventbrite Hookshot 91008c8 X-Eventbrite-Event: test User-ID-Sender: 239031307033

Request Payload

{ "api_url": "https://www.eventbriteapi.com/{api-endpoint-to-fetch-object-details}/", "config": { "action": "test", "endpoint_url": "https://admin.blendr.io/api/v1/automations/ec3397d0-89bf-11ec-87a4-791cd5163fc5/actions/execute", "user_id": "239031307033", "webhook_id": "9802369" } }

Response Headers

Content-Encoding: gzip Transfer-Encoding: chunked Set-Cookie: AWSALBTG=c5vQxFSJREM7WpJ3pKO2E4GObaADOh6UYflHaR3HVJF74tAYQ7+fsVcjf1/60R+8XQgnYNdxIC55HFJP/CyH/CyA7/zIjsZj5pbWRMNxQjGiRhx6QopF3SFmfcKOODBN0yta1ypss17yu0cNaF84mxOfQ0GCIj2Obj5CDXgcfb4wVELGFLA=; Expires=Wed, 16 Feb 2022 19:00:38 GMT; Path=/, AWSALBTGCORS=c5vQxFSJREM7WpJ3pKO2E4GObaADOh6UYflHaR3HVJF74tAYQ7+fsVcjf1/60R+8XQgnYNdxIC55HFJP/CyH/CyA7/zIjsZj5pbWRMNxQjGiRhx6QopF3SFmfcKOODBN0yta1ypss17yu0cNaF84mxOfQ0GCIj2Obj5CDXgcfb4wVELGFLA=; Expires=Wed, 16 Feb 2022 19:00:38 GMT; Path=/; SameSite=None; Secure, AWSALB=er5mQ4qvZBZuCjU0X2jRhtkBRSfzA6LJAsTy80MZc1IzEQ4CVoxZxrN1VFmG0GJxKGEaAU5Ww+LKylQXYckerALNyO0UeEZDRoOGu0AO2sE4Ir4JQPHCeoK0e3Et; Expires=Wed, 16 Feb 2022 19:00:38 GMT; Path=/, AWSALBCORS=er5mQ4qvZBZuCjU0X2jRhtkBRSfzA6LJAsTy80MZc1IzEQ4CVoxZxrN1VFmG0GJxKGEaAU5Ww+LKylQXYckerALNyO0UeEZDRoOGu0AO2sE4Ir4JQPHCeoK0e3Et; Expires=Wed, 16 Feb 2022 19:00:38 GMT; Path=/; SameSite=None; Secure Vary: Accept-Encoding Server: nginx Connection: keep-alive Cache-Control: max-age=0, no-cache, no-store, private, s-maxage=0 Date: Wed, 09 Feb 2022 19:00:38 GMT Content-Type: application/json

Response Body

{"errors":[{"code":"HTTP-403","title":"No permission.","detail":"You don't have sufficient permissions to access this resource."}]}
2022-02-09T19:00:38Z

Request Headers

Content-type: application/json Accept: text/plain X-Eventbrite-Delivery: 9802369 User-Agent: Eventbrite Hookshot 91008c8 X-Eventbrite-Event: test User-ID-Sender: 239031307033

Request Payload

{ "api_url": "https://www.eventbriteapi.com/{api-endpoint-to-fetch-object-details}/", "config": { "action": "test", "endpoint_url": "https://admin.blendr.io/api/v1/automations/ec3397d0-89bf-11ec-87a4-791cd5163fc5/actions/execute", "user_id": "239031307033", "webhook_id": "9802369" } }

Response Headers

Content-Encoding: gzip Transfer-Encoding: chunked Set-Cookie: AWSALBTG=RFVEbqSzNK5LCu1mFU/c1d1avGmdGaGhUxQBq/r/WargRQL+FIfso9spkBG3rJ+71YV5gCrdwtCQMs8EoFWJJUdrLsRoloMKnCiZc7BAXkfW/A9ypowpf8LOP4NaU7nyO5pIlRZ1VoTzvf3UhegdmrnSr0SpKj4f5SpfYACbLIC89WA+VXE=; Expires=Wed, 16 Feb 2022 18:00:30 GMT; Path=/, AWSALBTGCORS=RFVEbqSzNK5LCu1mFU/c1d1avGmdGaGhUxQBq/r/WargRQL+FIfso9spkBG3rJ+71YV5gCrdwtCQMs8EoFWJJUdrLsRoloMKnCiZc7BAXkfW/A9ypowpf8LOP4NaU7nyO5pIlRZ1VoTzvf3UhegdmrnSr0SpKj4f5SpfYACbLIC89WA+VXE=; Expires=Wed, 16 Feb 2022 18:00:30 GMT; Path=/; SameSite=None; Secure, AWSALB=Qldez3vd+qTV0Bn/phA1kpR4TE1EF9lrfpiJjS+hs1Tiso1gZTe+4nExImrbcQ7KZIFZdNp1U/sz19YTKw1GuhlzqJtcCuAEI9bMRlo+neOMo5wfsqfpVU0Mr4SS; Expires=Wed, 16 Feb 2022 18:00:30 GMT; Path=/, AWSALBCORS=Qldez3vd+qTV0Bn/phA1kpR4TE1EF9lrfpiJjS+hs1Tiso1gZTe+4nExImrbcQ7KZIFZdNp1U/sz19YTKw1GuhlzqJtcCuAEI9bMRlo+neOMo5wfsqfpVU0Mr4SS; Expires=Wed, 16 Feb 2022 18:00:30 GMT; Path=/; SameSite=None; Secure Vary: Accept-Encoding Server: nginx Connection: keep-alive Cache-Control: max-age=0, no-cache, no-store, private, s-maxage=0 Date: Wed, 09 Feb 2022 18:00:30 GMT Content-Type: application/json

Response Body

{"errors":[{"code":"HTTP-403","title":"No permission.","detail":"You don't have sufficient permissions to access this resource."}]}
2022-02-09T18:00:31Z

Request Headers

Content-type: application/json Accept: text/plain X-Eventbrite-Delivery: 9802369 User-Agent: Eventbrite Hookshot 91008c8 X-Eventbrite-Event: test User-ID-Sender: 239031307033

Request Payload

{ "api_url": "https://www.eventbriteapi.com/{api-endpoint-to-fetch-object-details}/", "config": { "action": "test", "endpoint_url": "https://admin.blendr.io/api/v1/automations/ec3397d0-89bf-11ec-87a4-791cd5163fc5/actions/execute", "user_id": "239031307033", "webhook_id": "9802369" } }

Response Headers

Content-Encoding: gzip Transfer-Encoding: chunked Set-Cookie: AWSALBTG=i9i0uNNG+ToWhW0Ar09xxjlViqvbw/1u5A5nfU6i+GBHyThVGjyPCWztJ2h73oy05CQjdN6jRzZ82jxc9Y1cLRTyd5gC3GCRJPw89t1is2Hn3a4LLqQvQKW5rCgEalJOrelnH9gBuzibybhK74IT90SuwJabpLnsS5AgD5S1vifyncwqxuE=; Expires=Wed, 16 Feb 2022 17:18:19 GMT; Path=/, AWSALBTGCORS=i9i0uNNG+ToWhW0Ar09xxjlViqvbw/1u5A5nfU6i+GBHyThVGjyPCWztJ2h73oy05CQjdN6jRzZ82jxc9Y1cLRTyd5gC3GCRJPw89t1is2Hn3a4LLqQvQKW5rCgEalJOrelnH9gBuzibybhK74IT90SuwJabpLnsS5AgD5S1vifyncwqxuE=; Expires=Wed, 16 Feb 2022 17:18:19 GMT; Path=/; SameSite=None; Secure, AWSALB=JLvILCt5Hf24pynsjRBebEZsSBFYodZpi7lyZL7TuPKcsfS1Q+C1hJwXcVwK+OplcyMkq2ejSwhOWOz+hBkCxSs4VfqXSB6sPAzhI3hB8RckjBhKzitQSNCUr2Qf; Expires=Wed, 16 Feb 2022 17:18:19 GMT; Path=/, AWSALBCORS=JLvILCt5Hf24pynsjRBebEZsSBFYodZpi7lyZL7TuPKcsfS1Q+C1hJwXcVwK+OplcyMkq2ejSwhOWOz+hBkCxSs4VfqXSB6sPAzhI3hB8RckjBhKzitQSNCUr2Qf; Expires=Wed, 16 Feb 2022 17:18:19 GMT; Path=/; SameSite=None; Secure Vary: Accept-Encoding Server: nginx Connection: keep-alive Cache-Control: max-age=0, no-cache, no-store, private, s-maxage=0 Date: Wed, 09 Feb 2022 17:18:19 GMT Content-Type: application/json

Response Body

{"errors":[{"code":"HTTP-403","title":"No permission.","detail":"You don't have sufficient permissions to access this resource."}]}
2022-02-09T17:18:19Z  

[Eventbrite Developers]

Hi Shadeau!

We appreciate you detailing the errors for us to investigate, and we're sorry you have been having trouble with your webhooks. 

The error responses are coming from your server when an Eventbrite webhook attempts to send a POST request to your endpoint URL, so it will be best to work with Blendr.io support to find the cause and fix for these errors.

Please note, webhook subscriptions will be temporarily disabled for 24 hours if the endpoint is returning a high volume of errors. Once the webhook subscription is automatically reenabled after the 24 hour period, if the endpoint continues to return a high volume of errors, the webhook subscription will be permanently disabled. I am seeing "webhook_id": "9802369" does not exist in our system, likely due to the errors you mention here, so you will need to create a new webhook.

We hope this helps you to reach a resolution and continue with a successful automation experience!

Best,

Eventbrite API Team