On event copy getting "The server encountered an internal error."

[John Jenkins]

Good morning,

We have an existing integration where we copy events and it has had no change to it but we are now getting a response of:

`{

  status_code: 500,

  error_description: 'The server encountered an internal error.',

  error: 'INTERNAL_ERROR'

}`

We are sending a POST to:

https://www.eventbriteapi.com/v3/events/155842877241/copy/

with body:

`

{

  name: 'CMREACT-421',

  summary: 'CMREACT-421\n\n',

  start_date: '2021-10-15T14:30:00Z',

  end_date: '2021-10-15T15:30:00Z',

  timezone: 'America/Chicago'

}

`

It does copy the event in eventbrite but for some reason the response is now 500 error response.

Can I get some help with this?

Regards,

John

[nata...@eventbrite.com]

Hi John,

Thanks so much for taking the time to provide this detailed report and I'm sorry for the issue you're experiencing. 

This is a known issue that our Engineering team is working to resolve and I've shared your report with them. I will report back as I receive updates!

Best,

Natalie

[John Jenkins]

Great! Thank you!

[nata...@eventbrite.com]

Hey John,

This issue has been resolved. Thank you for your patience!

Please let us know if you run into this issue again so we can investigate further.

Cheers,

Natalie

[John Jenkins]

Thanks Natalie!

[Emiliano Mancini]

Not solved to me here.