Server Error

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david olick

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Jul 20, 2011, 2:26:34 PM7/20/11
to Etsy API V2

Terri

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Jul 21, 2011, 1:09:13 AM7/21/11
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Hi I am getting this error when I try to login under the authorize an
application page:

Oops! There was an error connecting this application to your account.
Please return to the application and try again. If the error persists,
you should contact the application's original author.
Error detail: Request token value is unknown.

Any ideas if this is an etsy or a developer issue?
Thanks
Terri
.

On Jul 20, 2:26 pm, david olick <david.ol...@gmail.com> wrote:
> We've been getting a few server errors in the past 30 minutes or so
>
> Examples:
>
> GEThttp://openapi.etsy.com/v2/private/listings/70421087?oauth_consumer_key=[deleted]&oauth_nonce=[deleted]&oauth_signature=[deleted]&oauth_signature_m­ethod=HMAC-SHA1&oauth_timestamp=1311184833&oauth_token=[deleted]&oauth_vers­ion=1.0
>
> and
>
> GEThttp://openapi.etsy.com/v2/private/listings/78167058/images/258383143...[deleted]&oauth_nonce=[deleted]&oauth_signature=[deleted]&oauth_signature_m­ethod=HMAC-SHA1&oauth_timestamp=1311185783&oauth_token=[deleted]&oauth_vers­ion=1.0

Zhi

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Jul 21, 2011, 3:22:50 AM7/21/11
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Hi, we're getting this same error when we try to authorize an app (this only happened today, it was fine yesterday). Has anything changed to the authorization process? The authorization was working yesterday and our application hasn't changed recently. 

Thanks. 

Zach


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Terri

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Jul 21, 2011, 9:30:51 AM7/21/11
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I tried it again this morning and same error. The last time it wasn't
working I didn't get this error. Etsy had made changes and I think
quite a few aps were not working. I was hoping it might be an etsy fix
or bug anybody know?
Thanks
Terri

On Jul 21, 3:22 am, Zhi <zai...@gmail.com> wrote:
> Hi, we're getting this same error when we try to authorize an app (this only
> happened today, it was fine yesterday). Has anything changed to the
> authorization process? The authorization was working yesterday and our
> application hasn't changed recently.
>
> Thanks.
>
> Zach
>
>
>
> On Thu, Jul 21, 2011 at 1:09 PM, Terri <te...@shopmemento.com> wrote:
> > Hi I am getting this error when I try to login under the authorize an
> > application page:
>
> > Oops! There was an error connecting this application to your account.
> > Please return to the application and try again. If the error persists,
> > you should contact the application's original author.
> > Error detail: Request token value is unknown.
>
> > Any ideas if this is an etsy or a developer issue?
> > Thanks
> > Terri
> > .
>
> > On Jul 20, 2:26 pm, david olick <david.ol...@gmail.com> wrote:
> > > We've been getting a few server errors in the past 30 minutes or so
>
> > > Examples:
>
> > > GEThttp://
> > openapi.etsy.com/v2/private/listings/70421087?oauth_consumer_key=[deleted]&­oauth_nonce=[deleted]&oauth_signature=[deleted]&oauth_signature_m
> > ­ethod=HMAC-SHA1&oauth_timestamp=1311184833&oauth_token=[deleted]&oauth_ver­s­ion=1.0
>
> > > and
>
> > > GEThttp://
> > openapi.etsy.com/v2/private/listings/78167058/images/258383143...[deleted]&­oauth_nonce=[deleted]&oauth_signature=[deleted]&oauth_signature_m
> > ­ethod=HMAC-SHA1&oauth_timestamp=1311185783&oauth_token=[deleted]&oauth_ver­s­ion=1.0
>
> > > --
> > > David Olick
> > > CTO
> > > Oriku Inc.
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "Etsy API V2" group.
> > To post to this group, send email to etsy-...@googlegroups.com.
> > To unsubscribe from this group, send email to
> > etsy-api-v2...@googlegroups.com.
> > For more options, visit this group at
> >http://groups.google.com/group/etsy-api-v2?hl=en.- Hide quoted text -
>
> - Show quoted text -

nic

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Jul 21, 2011, 9:32:56 AM7/21/11
to Etsy API V2
Adding my voice to this one too in the hope that someone in Etsy HQ
is listening :/

oAuth is also failing in my production app - was working fine
yesterday.

Oops! There was an error connecting this application to your account.

Please return to the application and try again. If the error persists,
you should contact the application's original author.
Error detail: Request token value is unknown.

Can we please have a single week where we don't have to worry about
this API breaking / changing / generally not working as it should
please? :(

GraGra33

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Jul 21, 2011, 9:36:38 AM7/21/11
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Something that I have noticed is the URL being returned by Etsy has
double entries for oauth_consumer_key & oauth_token - here's an
example:

https://www.etsy.com/oauth/signin?oauth_consumer_key=[key]&oauth_token=[token]&service=v2_prod?oauth_consumer_key=[key]&oauth_token=[token]

I pass this to Etsy and it works fine... The double-ups match. I
wonder if anyone else is seeing this and not passing it back as given?

G.
> > >http://groups.google.com/group/etsy-api-v2?hl=en.-Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -

nic

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Jul 21, 2011, 9:43:38 AM7/21/11
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I'm using the oAuth gem in a RoR app to authenticate - would be
interesting to know if others in this thread are also using rails or
something else, might give us a clue until Etsy answer...
> > > >http://groups.google.com/group/etsy-api-v2?hl=en.-Hidequoted text -

Terri

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Jul 21, 2011, 9:48:22 AM7/21/11
to Etsy API V2
I am not much help G or Nic! I do see the double entries as well in my
url that I get when I click the login to allow the app to access my
etsy account.

I am lost on your terms but I have an app that pulls the data from my
sold orders to create a form email I guess you would call it for doing
my order confirmation emails. I use these to confirm the
personalization and address info. LOVE it when it works. Much better
and faster then my old copy and paste. Last time etsy made changes I
paid the developer to fix it. I was hoping this was an etsy fix but I
really need this to work.
Terri

On Jul 21, 9:43 am, nic <nicolejpas...@gmail.com> wrote:
> I'm using the oAuth gem in a RoR app to authenticate - would be
> interesting to know if others in this thread are also using rails or
> something else, might give us a clue until Etsy answer...
>
> On Jul 21, 2:36 pm, GraGra33 <gragr...@gmail.com> wrote:
>
>
>
> > Something that I have noticed is the URL being returned by Etsy has
> > double entries for oauth_consumer_key & oauth_token - here's an
> > example:
>
> >https://www.etsy.com/oauth/signin?oauth_consumer_key=[key]&oauth_token=[token]&service=v2_prod?oauth_consumer_key=[key]&oauth_to­ken=[token]
> > > > >http://groups.google.com/group/etsy-api-v2?hl=en.-Hidequotedtext -

GraGra33

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Jul 21, 2011, 9:49:27 AM7/21/11
to Etsy API V2
I have rolled my own OAuth in .Net.

Do you get a URL returned with the same templating as above? Do you
get to the Allow Access button and a Verification code? At what point
is it exactly failing?

On Jul 21, 11:43 pm, nic <nicolejpas...@gmail.com> wrote:
> I'm using the oAuth gem in a RoR app to authenticate - would be
> interesting to know if others in this thread are also using rails or
> something else, might give us a clue until Etsy answer...
>
> On Jul 21, 2:36 pm, GraGra33 <gragr...@gmail.com> wrote:
>
>
>
> > Something that I have noticed is the URL being returned by Etsy has
> > double entries for oauth_consumer_key & oauth_token - here's an
> > example:
>
> >https://www.etsy.com/oauth/signin?oauth_consumer_key=[key]&oauth_token=[token]&service=v2_prod?oauth_consumer_key=[key]&oauth_to­ken=[token]
> > > > >http://groups.google.com/group/etsy-api-v2?hl=en.-Hidequotedtext -

Terri

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Jul 21, 2011, 9:53:09 AM7/21/11
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When I go to the url it is on my domain and shows this:
Login to your Etsy Shop and allow access to your Order Data


I click login and that is where I get this url:
https://www.etsy.com/oauth/signin?oauth_token=202dc97127352b5b05ba39c2763aed

Earlier it had teh double oauth part but now it is just once in the
url.
The message on the url is:

Oops! There was an error connecting this application to your account.
Please return to the application and try again. If the error persists,
you should contact the application's original author.
Error detail: Request token value is unknown.


Does that help?.

nic

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Jul 21, 2011, 9:55:57 AM7/21/11
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The token is generating correctly and I'm able to create the URL
(https://www.etsy.com/oauth/signin?oauth_token=66f1....3d8a) to pass
over to Etsy, but this token isn't now being recognised by Etsy and it
is showing me the following error:

"Oops! There was an error connecting this application to your account.
Please return to the application and try again. If the error persists,
you should contact the application's original author.
Error detail: Request token value is unknown."


I've tested all my other calls with already authenticated accounts and
they seem to be working fine, its just the initial token generation is
now failing by the looks...

GraGra33

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Jul 21, 2011, 9:56:58 AM7/21/11
to Etsy API V2
Your URL looks incomplete. Double-ups aside, you need both
oauth_consumer_key & oauth_token to be passed.

Before Etsy moved OAuth inhouse, developers were using fixed urls.
Etsy has advised that we must pass the exact URL given and not
generate one ourselves.

This may be your problem.

G.

On Jul 21, 11:53 pm, Terri <te...@shopmemento.com> wrote:
> When I go to the url it is on my domain and shows this:
> Login to your Etsy Shop and allow access to your Order Data
>
> I click login and that is where I get this url:https://www.etsy.com/oauth/signin?oauth_token=202dc97127352b5b05ba39c...

GraGra33

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Jul 21, 2011, 9:58:17 AM7/21/11
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Nic, you seem to have a similar problem as Terri...

GraGra33

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Jul 21, 2011, 10:00:32 AM7/21/11
to Etsy API V2
Here, try this and you'll see what I mean:

http://www.tools4etsy.com/Developer/Etsy/v2/Api/Samples/OAuth

nic

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Jul 21, 2011, 10:01:04 AM7/21/11
to Etsy API V2
Thanks for that - I'll reread the docs and see what's changed. Sounds
like what has happened is that they have been supporting both formats
and dropped support for the old way last night sometime.

GraGra33

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Jul 21, 2011, 10:02:56 AM7/21/11
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Sounds that way ...

Terri

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Jul 21, 2011, 10:35:22 AM7/21/11
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If it can't be accessed from my domain anymore I guess I contact the
developer again. Thanks for your help Terri

Justin Kerr Sheckler

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Jul 21, 2011, 10:55:52 AM7/21/11
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Hi everyone,

Yes, we dropped support for the "old" OAuth signin URLs yesterday.
The changes to the signin URL were reported on June 27th:

http://groups.google.com/group/etsy-api-v2/browse_thread/thread/f0ec69a19a6cc8ca/7ff246a0cab41a4a?lnk=gst&q=signin#7ff246a0cab41a4a

Because we trusted that everyone was using the "login_url" field of
request tokens, and appending "oauth_token=___" to that value, we did
not believe that apps would have problems. The code will strip off
any extra query parameters following "service=v2_prod", which always
appears at the end of the login URL.

However, it appears that many apps were using a hardcoded login URL,
and not using the value provided by our API.

I apologize that this has caused problems. I had checked the server
logs before the change was made, and it appeared that everyone was now
using the new signin URLs. The changes were announced over three
weeks ago.

I will re-enable the backwards-compatibility fix, but please fix your
apps as soon as possible. Supporting the old signing URLs is less
efficient from a database POV than the new ones.

Justin Kerr Sheckler
Developer API Lead
Etsy.com
jus...@etsy.com

nic

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Jul 21, 2011, 11:12:17 AM7/21/11
to Etsy API V2
These changes still don't appear to be in the official docs though (as
much as I can tell)?

I had no idea that this change was happening as I had missed reading
that particular thread in this group - surely that isn't the only
place this massive change was announced?


On Jul 21, 3:55 pm, Justin Kerr Sheckler <jus...@etsy.com> wrote:
> Hi everyone,
>
> Yes, we dropped support for the "old" OAuth signin URLs yesterday.
> The changes to the signin URL were reported on June 27th:
>
> http://groups.google.com/group/etsy-api-v2/browse_thread/thread/f0ec6...

Justin Kerr Sheckler

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Jul 21, 2011, 11:56:36 AM7/21/11
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Hi Nic,

The complete OAuth process is documented here:

http://www.etsy.com/developers/documentation/getting_started/oauth

Specifically:

"The response will contain your temporary credentials, including a
field called login_url with a URL that will allow the Etsy member to
approve your account access. In your finished application, you could
present this URL for the member to click on, open the URL in a new
browser window, or automatically perform a redirect."

The Google Group is the only and official channel for changes to the
API. We also sent an email to everyone with a Production API key,
using the email addresses on file with Mashery.

As I mentioned before, the change was meant to be
backwards-compatible, and I apologize that it was not in some cases.

best,

Justin Kerr Sheckler
Developer API Lead
Etsy.com
jus...@etsy.com

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