Is the Sandbox Down?

[AcousticWebDesign - Mitch Hall]

I'm getting a 500 response code from the sandbox. Is it down right now?

[Jason Wong]

Hi!

It seems to be working for me currently. can you give us more detail as
to what's not working?

cheers,
JW

[AcousticWebDesign - Mitch Hall]

The server only returns a 500 response code when I request my shops transactions (/shops/:shopid/transactions).  The message returned with the response code is "Server Error".  I can execute other commands such as /shops/:shopid/receipts/ with no problems.

I was executing the same exact commands against production yesterday and it worked fine, but when I switched back to the sandbox I started getting the error.

The transactions were created using createReceiptOnSandbox and they were created a while ago.  Since then, I have gone through the oauth process again and received new token.  Not sure if that make a difference.

[AcousticWebDesign - Mitch Hall]

I believe this is happening because my shop/user account on the sandbox is in an inconsistent state.  I had to jump through hoops just to create receipts on the sandbox and since then I have made changes to things such as deleting shipping templates and entries, addresses, and listings that have left the shop in an inconsistent state.  I.e. the shipping templates associated to listings no longer exists and addresses used to create receipts no longer exist.  So now when I query for certain things (i.e. transactions), the server doesn't know what to do and is returning a 500.

Is there any way to clear all data associated with my account on the sandbox.  I can't continue developing until this is resolved.

By the way, I switched back to production again and everything is working fine there.  So it's only a problem with the sandbox.

The sandbox really needs a UI front end.  It's almost impossible to test anything of substance on it.