Virtual Health-Care Options

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DeBock, Paul

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Apr 13, 2020, 6:40:55 PM4/13/20

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With the current COVID-19 pandemic, it’s important that everyone do their part to avoid exposure — not just to protect yourself, but to protect your teammates and families. One way to do this is by using Telehealth (virtual care) for your non-urgent health-care needs.

Virtual care lets you address minor health issues via secure video chat or phone 24 hours a day, seven days a week without leaving your home or office. Clinicians can even prescribe medication if needed.

HOW TO ACCESS VIRTUAL CARE

If you have Cigna health insurance through Estes, you have several options for virtual care.

Contact the office of your primary care provider to see if they offer virtual care appointments.
Connect with a board-certified doctor or pediatrician 24/7 through MDLIVE. Click here to schedule a virtual care appointment or call (888) 726-3171 for more information. (For an alternative option, follow the instructions below for accessing care through Amwell for Cigna.)
Immediate care to address COVID-19 symptoms, such as fever, dry cough, or difficulty breathing is provided through Amwell for Cigna. Click here to schedule a virtual care appointment, or call (855) 667-9722.

NOTE: Telehealth is for minor medical conditions that are not life-threatening. For emergencies and life-threatening conditions, please call 911 or visit your closest emergency room.

Cigna plan participants can also talk to a nurse at no cost 24/7. Just call 855-378-3724.

Read the attached flyer about choosing the best option for treatment, or read more about Telehealth on MyCigna.com.

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