Touch Keyboard Download

[Rocki Eibl]

Inthe last few months my touch keyboard didn't show up automatically or even if i press the touch key board icon. Every update seemed to make it worse.I'm not talking about the on-screen keyboard that you can turn on in the settings. I mean the regular touch keyboard that shows up everywhere automatically.Any tips to make it come back or is it just gone for good by HP?

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

Hi, I bought my iPad and the trackpad today and when I connect the keyboard the trackpad is working fine but after I update the keyboard software via Logitech app the trackpad stop working but the keys still functioning.

Just in case it was missed, it should be done on the picture of the keyboard on the screen. Then you will see the text below the Logi logo change to "UNLOCKING FIRMWARE UPDATE (TRACKPAD)" at which point you should then be able to press the grayed out button that says "Your keyboard is up to date!" and it will allow you to start the install again.

Once you do the QWE+Option sequence and see that "Unlocking Firmware Update (Trackpad)" grey text at the bottom left - hit the "Your keyboard is up to date!" button and it'll allow you to reinstall the update.

Yes, I was able to figure it out myself. I had to take the iPad out of the case and put it back in. I then pulled up the Logitech app. From there, I simultaneously held down the QRE keys along with the Alt/Option key on the screen - not the keyboard. The next part isn't obvious. The long, gray rectangular button to the left of the keyboard has a message that reads, "Your keyboard is up to date!" Click on that button and it will begin to update the firmware. That was the part I was missing. It wasn't intuitive (for me, at least) that I needed to click on that to restart the update and the Logitech rep I spoke with didn't know that either. I figured it out by accident.

Hey everyone! This can happen when the firmware update was interrupted (exited the app, used the keyboard or touchpad while running, keyboard disconnected, etc). Problem being the Logitech Control App sees the firmware update as completed.

In order to re-trigger the firmware update, open up Logitech Control, hold down Q+W+E on the keyboard. While holding down those keys, press the Option/Alt key on the keyboard. This will trigger Logitech Control App to re-enable the Update Firmware button and you will be able to process the firmware in its entirety.

Super important that you do not interrupt the process - don't use the keyboard or touchpad, make sure it is in a position where the keyboard can't get disconnected (best position is in typing mode on a table), and don't exit the app. Once it has finished, everything should start working for you again!

No because I bought it off eBay brand new through Best Buy everything was working before the update after the update unfortunately the trackpad stopped working everything else works fine exceptThe trackpad.

I already had my keyboard replaced by Apple before knowing there was a solution! Good to know anyway cause the problem could happen with the new keyboard I will be receiving. Thanks for the support. Had I been more patient!

Since Ignition doesn't have a built-in onscreen keyboard, we're reliant on the Windows OSK when using touch screens (which is the majority of e.g. food & beverage manufacturers with hygienic environments). Usually I'm running Windows 10 IOT which has a setting for "display the on-screen keyboard when no keyboard is connected", which automatically pops up (and hides) a keyboard when text entry fields are selected.

Due to hardware procurement lead-times we've been forced to use an interim machine which came pre-installed with Windows 11, and it doesn't have the same setting. It does have some settings related to the on-screen keyboard, but none of them make the keyboard behave the way I described. I don't want the on-screen keyboard permanently shown; it takes up half the screen and is only used 5% of the time.

I can set the application to run in windowed mode and direct the operators to tap the on-screen keyboard on the taskbar, but (a) that's just an extra step which is less the ideal, and (b) the customer would prefer that we have a full-screen app with no access to the taskbar.

I have a Windows 11 laptop that folds all the way back to a tablet-like mode. When I go to a text entry screen on a web browser, the on screen keyboard opens up automatically. I do not have Perspective Workstation. I can resize the keyboard and I can close it out. The taskbar doesn't even show the keyboard icon in this case.

Any chance you can post a couple of screenshots of how it looks for you? In Windows 10 the tablet mode keyboard is quite different to the general on-screen keyboard, I'm interested if the same applies in Windows 11. Might help me get the settings right.

When my computer detects no keyboard (flip the monitor over), the taskbar also goes away. When I select an input field, the keyboard pops up. The circle can change the keyboard from floating to fixed. The keyboard always automatically appeared and disappeared. You can change the keyboard type using settings.

The tablet mode is still built into Windows 11 since there are references to tablets. I don't know what triggers it though. My laptop keyboard does appear to disable itself when the monitor is flipped over. I assume you are doing all of your tests without a keyboard? Is there anything that is connected to your computer that might make the computer seem like a keyboard is connected (any USB devices)?

I found a few more settings:

Settings...Personalization...Taskbar...Optimize taskbar for touch interactions when this device is used as a tablet

Settings...Personalization...Text Input...Touch Keyboard

There is no dedicated option to enable or disable Tablet mode in Windows 11. Tablet mode in Windows 11 is automatically enabled, for this your laptop model must be a touchscreen device or a 2-in-1 PC.

Try this on your system. This worked on my laptop immediately (without turning it over).

It did not work while using VNC to connect to a headless Windows 11 desktop. If you are testing by remote desktop or VNC, there's a chance that is causing issues.

There's a lot of sites including Zebra and Intel that go over ConvertibleSlateMode. If this doesn't work by itself, there might be other settings that work with it that will do what you want. Look at the Tablet mode link and under the Unattend Settings section.

Calibration via the PenMount application (Advantech drivers) works, but tapping on the screen (again, with VNC connected or disconnected) doesn't do anything, and tapping on the crosshairs on the calibration screen likewise does nothing. It's as if the touchscreen isn't working at all, but it is - perhaps the installed driver is receiving the touch signals and blocking them from getting through to Windows?

I have had this issue consistently with the advantech panels. It's almost like the 'touch screen' is only a fancy mouse input. Best of luck with trying to get it working. I went through Advantech support with this issue and didn't get anywhere unfortunately. I'll be watching closely to see if you end up finding a solution.

I think you could be right on the money there. All the configuration settings very much lend themselves to the "this is a virtual mouse" picture, rather than the "this is a touch screen" picture. Well, that sucks. Other than that, Advantech has been a great touchscreen solution!

I had to completely remove the PenMount driver (uninstall it from Add and Remove programs, and force uninstall the device and it's driver from Device Manager), then reinstall it. During installation there's a popup asking if you want to use it in mouse mode. I clicked no, and immediately the OSK automatically appears when it should. As long as I'm not connected by Teamviewer or VNC.

That's four hours of my life I'll never get back, or forget. Thanks @david.l for helping me troubleshoot and giving all that additional info, and @Michael.Smith for the piece of information that finally made me twig to the root cause of the issue.

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Forget hunting through on-screen menus for common functions. Combo Touch gets it done with a full row of iPadOS shortcut keys. Adjust volume and media controls, key brightness levels, and more with one-tap access.

Logitech has introduced a new iPadOS app called Logitech Control that lets you update the firmware and gives you greater customization of your Logitech iPad Case. You can find this app in the App Store and download it directly onto your iPad. We recommend you install this to keep up-to-date on the firmware for your device.

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