eNcloud Services Immediate Requirement on Senior ServiceNow Implementation Lead
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sripathi encloud
Sep 27, 2024, 11:27:57 AM9/27/24
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eNcloud Services Immediate Requirement
Job Title: Senior ServiceNow Implementation Lead
Job Type: W2/C2C
Location: Boston, MA
Position: Hybrid
Job Responsibilities:
Implementation Planning and Strategy:
· Support the development of project plans and timelines for the ServiceNow projects.
· Collaborate with stakeholders to ensure accurate project scope, goals, and deliverables.
· Develop strategies to ensure successful project execution and achievement of objectives.
ServiceNow Expertise:
· Utilize deep knowledge of the ServiceNow platform to provide guidance and direction to project team members/developers.
· Serve as a subject matter expert on ServiceNow best practices, capabilities, and solutions.
· Stay updated on the latest ServiceNow features and enhancements to leverage in projects.
· Advanced Application Experience: Incident/Work Order, IT Self-Service, Change Management, CMDB, PPM, Security. Asset Management and HR a plus. Platform/Integration, Portal/UI, SSO
Implementation Execution and Management:
· Manage all phases of the project for the MBTA, from initiation to closure.
· Coordinate resources, including personnel, budget, and equipment, to ensure project success.
· Monitor project progress and performance, identifying and addressing any issues or risks.
Communications:
· Act as the primary point of contact for MBTA stakeholders, providing regular updates on implementation status and progress.
· Facilitate communication between implementation teams, stakeholders, and leadership to ensure alignment and transparency.
Quality Assurance and Compliance:
· Ensure project deliverables meet quality standards and adhere to established processes and procedures.
· Monitor compliance with regulatory requirements and organizational policies throughout the project lifecycle.
Implementation Risk Management:
· Identify potential risks and issues that may impact project timelines or outcomes.
· Develop mitigation strategies and contingency plans to address risks proactively.
· Escalate critical issues to senior management as needed, providing recommendations for resolution.
Qualifications:
· Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred.
· Proven experience (at last 5+years) in technical solution implementations, specifically in ServiceNow projects.
· ServiceNow certification(s) such as Certified Implementation Specialist (CIS) or Certified System Administrator (CSA) preferred.
· Advanced Skills with ServiceNow Development APIs
· Web Service Integration (API Web Services) experience
· LDAP Integration experience
· Single Sign-on configuration and administration
· Strong understanding of project management methodologies (e.g., Agile, Waterfall) and best practices.
· Excellent leadership, communication, and interpersonal skills.
· Demonstrated ability to effectively manage multiple workstreams simultaneously.
· Strong analytical and problem-solving capabilities.
· Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
--
Job Title: Senior ServiceNow Implementation Lead
Job Type: W2/C2C
Location: Boston, MA
Position: Hybrid
Job Responsibilities:
Implementation Planning and Strategy:
· Support the development of project plans and timelines for the ServiceNow projects.
· Collaborate with stakeholders to ensure accurate project scope, goals, and deliverables.
· Develop strategies to ensure successful project execution and achievement of objectives.
ServiceNow Expertise:
· Utilize deep knowledge of the ServiceNow platform to provide guidance and direction to project team members/developers.
· Serve as a subject matter expert on ServiceNow best practices, capabilities, and solutions.
· Stay updated on the latest ServiceNow features and enhancements to leverage in projects.
· Advanced Application Experience: Incident/Work Order, IT Self-Service, Change Management, CMDB, PPM, Security. Asset Management and HR a plus. Platform/Integration, Portal/UI, SSO
Implementation Execution and Management:
· Manage all phases of the project for the MBTA, from initiation to closure.
· Coordinate resources, including personnel, budget, and equipment, to ensure project success.
· Monitor project progress and performance, identifying and addressing any issues or risks.
Communications:
· Act as the primary point of contact for MBTA stakeholders, providing regular updates on implementation status and progress.
· Facilitate communication between implementation teams, stakeholders, and leadership to ensure alignment and transparency.
Quality Assurance and Compliance:
· Ensure project deliverables meet quality standards and adhere to established processes and procedures.
· Monitor compliance with regulatory requirements and organizational policies throughout the project lifecycle.
Implementation Risk Management:
· Identify potential risks and issues that may impact project timelines or outcomes.
· Develop mitigation strategies and contingency plans to address risks proactively.
· Escalate critical issues to senior management as needed, providing recommendations for resolution.
Qualifications:
· Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred.
· Proven experience (at last 5+years) in technical solution implementations, specifically in ServiceNow projects.
· ServiceNow certification(s) such as Certified Implementation Specialist (CIS) or Certified System Administrator (CSA) preferred.
· Advanced Skills with ServiceNow Development APIs
· Web Service Integration (API Web Services) experience
· LDAP Integration experience
· Single Sign-on configuration and administration
· Strong understanding of project management methodologies (e.g., Agile, Waterfall) and best practices.
· Excellent leadership, communication, and interpersonal skills.
· Demonstrated ability to effectively manage multiple workstreams simultaneously.
· Strong analytical and problem-solving capabilities.
· Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
- JONNALA RAJENDRAAssociate, Client Relations and Business Development
E : rjonnala@encloudservices.com
LINKEDIN:https://www.linkedin.com/in/jonnala-rajendra-a79516282/
Katy, TX | Westborough, MA.
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