Help stuck after updating

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Roy Ilagan

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Sep 28, 2014, 6:44:29 AM9/28/14
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after bench update we got stock at "

Updating. We will be back in a few moments...


any help would be much appreciated.

Pratik Vyas

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Sep 28, 2014, 6:46:06 AM9/28/14
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What is the error on the terminal? Maybe a patch failed to apply.

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Roy Ilagan

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Sep 28, 2014, 6:49:02 AM9/28/14
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Hi sir,

this is the error when i tried to restart bench 

error: <class 'xmlrpclib.Fault'>, <Fault 10: 'BAD_NAME: frappe'>: file: /usr/lib/python2.7/xmlrpclib.py line: 793
Error: None
Traceback (most recent call last):
  File "/usr/local/bin/bench", line 9, in <module>
    load_entry_point('bench==0.1', 'console_scripts', 'bench')()
  File "/home/erpnext/web-cctv/bench-repo/bench/cli.py", line 29, in cli
    return bench()
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 488, in __call__
    return self.main(*args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 474, in main
    self.invoke(ctx)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 758, in invoke
    return self.invoke_subcommand(ctx, cmd, cmd_name, ctx.args[1:])
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 767, in invoke_subcommand
    return cmd.invoke(cmd_ctx)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 659, in invoke
    ctx.invoke(self.callback, **ctx.params)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 325, in invoke
    return callback(*args, **kwargs)
  File "/home/erpnext/web-cctv/bench-repo/bench/cli.py", line 148, in restart
    restart_supervisor_processes()
  File "/home/erpnext/web-cctv/bench-repo/bench/utils.py", line 205, in restart_supervisor_processes
    exec_cmd(cmd, cwd=bench)
  File "/home/erpnext/web-cctv/bench-repo/bench/utils.py", line 59, in exec_cmd
    subprocess.check_call(cmd, cwd=cwd, shell=True)
  File "/usr/lib/python2.7/subprocess.py", line 540, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command 'sudo supervisorctl restart frappe:' returned non-zero exit status 2

Pratik Vyas

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Sep 28, 2014, 6:52:52 AM9/28/14
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This is strange.

As root, what is the output of

`supervisorctl status`

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Roy Ilagan

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Sep 28, 2014, 7:05:00 AM9/28/14
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Sir,

i noticed something on the error this is the cause of the iframe im trying to create 

Updating frappe                     : [========================================]
Traceback (most recent call last):
  File "/home/erpnext/web-cctv-erp/frappe-bench/env/bin/frappe", line 9, in <module>
    load_entry_point('frappe==4.4.0', 'console_scripts', 'frappe')()
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/cli.py", line 39, in main
    ret = run(fn, args)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/cli.py", line 83, in run
    out = globals().get(fn)(**args)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/cli.py", line 67, in new_fn
    return fn(*args, **new_kwargs)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/cli.py", line 424, in latest
    frappe.model.sync.sync_all(verbose=verbose)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/model/sync.py", line 19, in sync_all
    sync_for(app, force, verbose=verbose)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/model/sync.py", line 28, in sync_for
    folder = os.path.dirname(frappe.get_module(app_name + "." + module_name).__file__)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/__init__.py", line 379, in get_module
    return importlib.import_module(modulename)
  File "/usr/lib/python2.7/importlib/__init__.py", line 37, in import_module
    __import__(name)
ImportError: No module named kayako
Error: None
Traceback (most recent call last):
  File "/usr/local/bin/bench", line 9, in <module>
    load_entry_point('bench==0.1', 'console_scripts', 'bench')()
  File "/home/erpnext/web-cctv/bench-repo/bench/cli.py", line 29, in cli
    return bench()
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 488, in __call__
    return self.main(*args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 474, in main
    self.invoke(ctx)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 758, in invoke
    return self.invoke_subcommand(ctx, cmd, cmd_name, ctx.args[1:])
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 767, in invoke_subcommand
    return cmd.invoke(cmd_ctx)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 659, in invoke
    ctx.invoke(self.callback, **ctx.params)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 325, in invoke
    return callback(*args, **kwargs)
  File "/home/erpnext/web-cctv/bench-repo/bench/cli.py", line 130, in update
    patch_sites()
  File "/home/erpnext/web-cctv/bench-repo/bench/utils.py", line 81, in patch_sites
    exec_cmd("{frappe} --latest all".format(frappe=get_frappe(bench=bench)), cwd=os.path.join(bench, 'sites'))
  File "/home/erpnext/web-cctv/bench-repo/bench/utils.py", line 59, in exec_cmd
    subprocess.check_call(cmd, cwd=cwd, shell=True)
  File "/usr/lib/python2.7/subprocess.py", line 540, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '/home/erpnext/web-cctv-erp/frappe-bench/env/bin/frappe --latest all' returned non-zero exit status 1



but i forgot where i inserted that code for the module. 

On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Pratik Vyas

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Sep 28, 2014, 7:11:18 AM9/28/14
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> ImportError: No module named kayako
> Error: None

Did you create a custom app?
You can run,
`find . -name "kayako*"` from apps dir

or

`grep kayako --include "*.py" -r .` from apps dir

Thanks,
--
Pratik
erpnext

Roy Ilagan

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Sep 28, 2014, 7:30:05 AM9/28/14
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found it sir.

erpnext@web-cctv:~/web-cctv-erp/frappe-bench$ locate kayako
/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/core/page/kayako
erpnext@web-cctv:~/web-cctv-erp/frappe-bench$


how do i delete it?

On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Roy Ilagan

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Sep 28, 2014, 7:32:37 AM9/28/14
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the folder is deleted but still i can find it when i locate kayako


On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Pratik Vyas

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Sep 28, 2014, 7:34:25 AM9/28/14
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Did you run bench update after removing?

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Roy Ilagan

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Sep 28, 2014, 7:55:03 AM9/28/14
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yes sir 

Updating frappe                     : [========================================]
Traceback (most recent call last):
  File "/home/erpnext/web-cctv-erp/frappe-bench/env/bin/frappe", line 9, in <module>
    load_entry_point('frappe==4.4.0', 'console_scripts', 'frappe')()
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/cli.py", line 39, in main
    ret = run(fn, args)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/cli.py", line 83, in run
    out = globals().get(fn)(**args)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/cli.py", line 67, in new_fn
    return fn(*args, **new_kwargs)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/cli.py", line 424, in latest
    frappe.model.sync.sync_all(verbose=verbose)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/model/sync.py", line 19, in sync_all
    sync_for(app, force, verbose=verbose)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/model/sync.py", line 28, in sync_for
    folder = os.path.dirname(frappe.get_module(app_name + "." + module_name).__file__)
  File "/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/__init__.py", line 379, in get_module
    return importlib.import_module(modulename)
  File "/usr/lib/python2.7/importlib/__init__.py", line 37, in import_module
    __import__(name)
ImportError: No module named kayako
Error: None
On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Pratik Vyas

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Sep 28, 2014, 7:57:31 AM9/28/14
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Try clearing cache,

```
bench frappe --flush_memcache
bench update
```
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>
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Pratik
erpnext

Roy Ilagan

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Sep 28, 2014, 8:16:58 AM9/28/14
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Still can find kayako but when i tried to browse it on sftp its doesnt exist

 the erpnext@web-cctv:~/web-cctv-erp$ locate kayako
/home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/core/page/kayako
erpnext@web-cctv:~/web-cctv-erp$


On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Pratik Vyas

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Sep 28, 2014, 8:29:40 AM9/28/14
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What is the output of
`ls /home/erpnext/web-cctv-erp/frappe-bench/apps/frappe/frappe/core/page/`

The last resort would be to do a `git clean -df` in apps/frappe dir

Roy Ilagan

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Sep 28, 2014, 8:30:48 AM9/28/14
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if i try to reinstall it data wont be erased?


On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Roy Ilagan

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Sep 28, 2014, 8:32:19 AM9/28/14
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what do you mean output sir? im sorry im not a developer.


On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Pratik Vyas

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Sep 28, 2014, 8:32:21 AM9/28/14
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On Sun, Sep 28, 2014 at 6:00 PM, Roy Ilagan <ad...@webtechnology.ph> wrote:
> if i try to reinstall it data wont be erased?
>
> On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

No need to reinstall. This should be solvable without that.

What is the output of `git status` in apps/frappe dir

Also, did you enable developer mode by any chance?


--
Pratik
erpnext

Pratik Vyas

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Sep 28, 2014, 8:33:35 AM9/28/14
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On Sun, Sep 28, 2014 at 6:02 PM, Roy Ilagan <ad...@webtechnology.ph> wrote:
> what do you mean output sir? im sorry im not a developer.

Output when you run the command from the shell (via ssh or from
terminal if on a local machine)

Thanks,
--
Pratik
erpnext

Roy Ilagan

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Sep 28, 2014, 8:41:16 AM9/28/14
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this is the output sir

erpnext@web-cctv:~/web-cctv-erp/frappe-bench/apps/frappe$ git status
On branch develop
Your branch is ahead of 'upstream/develop' by 10 commits.
  (use "git push" to publish your local commits)

Changes not staged for commit:
  (use "git add <file>..." to update what will be committed)
  (use "git checkout -- <file>..." to discard changes in working directory)

        modified:   frappe/core/page/messages/messages.py

no changes added to commit (use "git add" and/or "git commit -a")
erpnext@web-cctv:~/web-cctv-erp/frappe-bench/apps/frappe$



On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Roy Ilagan

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Sep 28, 2014, 8:44:35 AM9/28/14
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how do i revert the changes i made sir?


On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Pratik Vyas

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Sep 28, 2014, 8:47:40 AM9/28/14
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On Sun, Sep 28, 2014 at 6:14 PM, Roy Ilagan <ad...@webtechnology.ph> wrote:
> how do i revert the changes i made sir?
>

Run the following commands,

```
cd ~/web-cctv-erp/frappe-bench/apps/frappe
git reset --hard
git clean -df
cd ~/web-cctv-erp/frappe-bench/
bench update
```


Thanks,
--
Pratik
erpnext

Roy Ilagan

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Sep 28, 2014, 8:57:14 AM9/28/14
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HEAD is now at e1089d1 Merge branch 'develop'


On Sunday, September 28, 2014 6:44:29 PM UTC+8, Roy Ilagan wrote:

Pratik Vyas

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Sep 28, 2014, 9:24:37 AM9/28/14
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On Sun, Sep 28, 2014 at 6:27 PM, Roy Ilagan <ad...@webtechnology.ph> wrote:
> HEAD is now at e1089d1 Merge branch 'develop'
>
>

Great!

DId you try running
```
bench frappe --flush_memcache
bench update
```
?


--
Pratik
erpnext

Roy Ilagan

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Sep 28, 2014, 9:58:12 AM9/28/14
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Yes sir i did 
bench frappe --flush_memcache 
bench update 

then 

tried to open it but not loading so i did

bench start

and still

Updating. We will be back in a few moments...

Pratik Vyas

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Sep 28, 2014, 10:18:48 AM9/28/14
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Did bench update give any errors?
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Roy Ilagan

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Sep 28, 2014, 10:42:37 AM9/28/14
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this shows when i try to run bench start

erpnext@web-cctv:~/web-cctv-erp/frappe-bench$ bench start
10:41:51 web.1        | started with pid 2898
10:41:51 worker.1     | started with pid 2900
10:41:51 workerbeat.1 | started with pid 2901
10:41:52 web.1        |  * Running on http://0.0.0.0:8000/
10:41:52 web.1        |  * Restarting with reloader
10:41:52 workerbeat.1 | Stale pidfile exists. Removing it.
10:41:52 workerbeat.1 | [2014-09-28 10:41:52,456: INFO/MainProcess] beat: Starting...
10:41:52 workerbeat.1 | [2014-09-28 10:41:52,496: INFO/MainProcess] Scheduler: Sending due task scheduler (frappe.tasks.enqueue_scheduler_events)
10:41:53 worker.1     | [2014-09-28 10:41:53,475: WARNING/MainProcess] /home/erpnext/web-cctv-erp/frappe-bench/env/local/lib/python2.7/site-packages/celery/app/control.py:36: DuplicateNodenameWarning: Received multiple replies from node name: 'name'.
10:41:53 worker.1     | Please make sure you give each node a unique nodename using the `-n` option.
10:41:53 worker.1     |   pluralize(len(dupes), 'name'), ', '.join(sorted(dupes)),
10:41:53 worker.1     | [2014-09-28 10:41:53,486: WARNING/MainProcess] cel...@web-cctv.camera ready.

Roy Ilagan

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Sep 28, 2014, 10:44:39 AM9/28/14
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update bench

Requirement already satisfied (use --upgrade to upgrade): celery in ./env/lib/python2.7/site-packages (from frappe->-r ./apps/erpnext/requirements.txt (line 1))
Requirement already satisfied (use --upgrade to upgrade): redis in ./env/lib/python2.7/site-packages (from frappe->-r ./apps/erpnext/requirements.txt (line 1))
Requirement already satisfied (use --upgrade to upgrade): selenium in ./env/lib/python2.7/site-packages (from frappe->-r ./apps/erpnext/requirements.txt (line 1))
Requirement already satisfied (use --upgrade to upgrade): pdfkit in ./env/lib/python2.7/site-packages (from frappe->-r ./apps/erpnext/requirements.txt (line 1))
Requirement already satisfied (use --upgrade to upgrade): babel in ./env/lib/python2.7/site-packages (from frappe->-r ./apps/erpnext/requirements.txt (line 1))
Requirement already satisfied (use --upgrade to upgrade): ipython in ./env/lib/python2.7/site-packages (from frappe->-r ./apps/erpnext/requirements.txt (line 1))
Requirement already satisfied (use --upgrade to upgrade): urllib3 in ./env/lib/python2.7/site-packages (from dropbox->frappe->-r ./apps/erpnext/requirements.txt (line 1))
Cleaning up...
database backup taken - ./webcctv/private/backups/20140928_58739572_database.sql.gz - on 2014-09-28 22:43:56.232533

Running latest for webcctv
--------------------------------------------------

Pratik Vyas

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Sep 28, 2014, 10:50:19 AM9/28/14
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Hi Roy,

Did you also create a module?

Until `bench update --patch` doesn't exit cleanly, the message is not
going to go away.


--
Pratik
erpnext

Roy Ilagan

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Sep 28, 2014, 10:56:44 AM9/28/14
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its ok now. i found kayako in modules.txt and removed it

run  bench frappe --flush_memcache
and bench update

its ok now running fine. 

thank you so much!

Pratik Vyas

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Sep 28, 2014, 11:13:51 AM9/28/14
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On Sun, Sep 28, 2014 at 8:26 PM, Roy Ilagan <ad...@webtechnology.ph> wrote:
> its ok now. i found kayako in modules.txt and removed it
>
> run bench frappe --flush_memcache
> and bench update
>
> its ok now running fine.
>
> thank you so much!
>

Awesome, I thought that git reset should haved taken care of that :)


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