POP3 email setting not working

[Ananda Kumar]

Hi

   I have hosted the ERPNext application on Azure VM Server and opened the ports for POP3S and SMTPS on the firewall and UFW also disabled. I am using my Gmail account for pulling emails using pop and the same has allowed on my gmail settings. 

  But Erpnext not pulling the emails from my Gmail account, Is there any special settings have to configure on the ERPNext and please help me to resolve 

Regards,

Anand

[Rushabh Mehta]

Have you started the cron jobs?

W: https://erpnext.com
T: @rushabh_mehta

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[Ananda Kumar]

Hi

   Can you help me how to configure the Cron jobs? is this required python scripts or the regular linux cron jobs, else do we have any configuration settings on the erpnext portal

Regards,

Anand

[Anand Doshi]

Hi Ananda,

Check https://github.com/webnotes/erpnext/blob/master/install_erpnext.py#L248

-Anand.

[Ananda Kumar]

Hi

   I ran the below script to setup cronjobs for pop3 email pulling, but it is not able to setting up cronjobs and also emails are not pulling over. Kindly help me to solve this issue.

def setup_cron(install_path):
	erpnext_cron_entries = [
		"*/3 * * * * cd %s && python lib/wnf.py --run_scheduler >> /var/log/erpnext-sch.log 2>&1" % install_path,
		"0 */6 * * * cd %s && python lib/wnf.py --backup >> /var/log/erpnext-backup.log 2>&1" % install_path
		]

	for row in erpnext_cron_entries:
		try:
			existing_cron = exec_in_shell("crontab -l")
			if row not in existing_cron:
				exec_in_shell('{ crontab -l; echo "%s"; } | crontab' % row)
		except:
			exec_in_shell('echo "%s" | crontab' % row)



Regards,
Anand

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[Anand Doshi]

Hi Ananda,

Please post the output of `crontab -l`

-Anand.

[Ananda Kumar]

Hi

   Herebelow the crontab result.

*/3 * * * * cd /var/www && python lib/wnf.py --run_scheduler >> /var/log/erpnext                                                                             -sch.log 2>&1

0 */6 * * * cd /var/www && python lib/wnf.py --backup >> /var/log/erpnext-backup                                                                             .log 2>&1

Regards,

Anand

[Anand Doshi]

Hi Anand,

Then you should check the scheduler log.

Go to ERPNext > Setup > Scheduler Error Logs and see if there are error logs in it. Check recent error log entry and you will likely be able to find the reason for the problem.

Thanks,

Anand.

[Ananda Kumar]

Hi

  please refer below

Traceback (innermost last):

  File "/var/www/lib/webnotes/utils/scheduler.py", line 71, in trigger

    getattr(startup.schedule_handlers, method)()

  File "app/startup/schedule_handlers.py", line 54, in execute_daily

    scheduler.report_errors()

  File "/var/www/lib/webnotes/utils/scheduler.py", line 116, in report_errors

    <p>URL: <a href="%(url)s" target="_blank">%(url)s</a></p><hr>""" % {"url":get_url()}) + "<hr>".join(errors))

  File "/var/www/lib/webnotes/utils/email_lib/__init__.py", line 19, in sendmail_to_system_managers

    get_email(get_system_managers(), None, content, subject).send()

  File "/var/www/lib/webnotes/utils/email_lib/smtp.py", line 225, in send

    raise_exception=webnotes.OutgoingEmailError)

  File "/var/www/lib/webnotes/__init__.py", line 137, in msgprint

    _raise_exception()

  File "/var/www/lib/webnotes/__init__.py", line 121, in _raise_exception

      Please rectify and try again.

[Ananda Kumar]

Hi

   I have fixed the issue, it was due to my postfix script cf error. I have fixed them and working fine now. Thanks for your support.

Regards,

Anand