Playroom issue

[Johanna Berke]

Hi all, 

Janice had an incident in the playroom that I think needs to be addressed in some simple ways. She thinks she saw the man whose membership was revoked, or was no longer living in the coops so his card was turned off... I can't recall exactly what the issue was. But whoever this man was, the security guard on duty on the Tuesday after Memorial Day let him and his kids in to the playroom just as Janice was about to mop the floor, and she had to ask him to leave several times before he finally did. She said she's seen him there before. Before he arrived the security guard on duty had come in and looked around, Janice asked if anything was wrong and she said he didn't respond to her. 

There are three issues here to address: making sure non-members aren't let in to the playroom, making sure members and security know that no one is allowed in the playroom while it is being cleaned, and making sure Janice and Carmen can go to security to ask for help if they ever need to. 

Steps to take: 

1) Give security an up-to-date list of members and make it clear that people must give their name to security to verify membership before being let in (I would say people need to show ID but on Shabbos observant folks won't necessarily be able to carry ID?)

2) Send an email to membership reminding them that the playroom is unavailable for use during cleaning and reminding people not to let in non-members (not sure how this is really enforced... if someone knocks there is always someone who will open the door for them. Is there at least an up-to-date list of members in the room?) We should remind people of cleaning times -- it's not always to the minute, but we can remind people that it starts between 6:00 and 6:30. 

 

3) Leave Janice and Carmen's names at the security desk and make sure the guards know that they are employees of the playroom and if they are cleaning they have the right to tell people they can't come in. Also, security should know who they are so that if Janice or Carmen ever need to ask them for help they will be recognized. Who would we ask to make sure this is communicated?

Unless we want to ask for the security tape to be viewed I'm not sure we can see who the man was on this particular occasion, but if the above measures are implemented we should be more able to avoid this kind of thing in future. 

Thoughts?

Johanna

[Lauren Forsch]

Hi Johanna,

I think this sounds like a great idea. In addition to this we have also had problems with people not removing their shoes - I sent Brian a note about specific offenders, not sure if he sent out discipline letters - and people letting in non-members.

I am ready to pass the torch. I would be happy to attend a meeting for prospective volunteers should you have one. Alan Van Capelle has volunteered to be toy czar but could use a little help.

Best,
Lauren

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[Johanna Berke]

Lauren, we are entering a new era if you are passing the torch! :-( 

I too will continue as a volunteer through the end of the year and then would like to pass along my responsibilities to someone else. 

Heather, would you be able to send me a list of all of the current members that I can hang up in the room and give to security?

Does anyone know how to go about giving this list to security, or the best way? Should I just give it to the guy at the desk and make sure he puts in in his folder -- does he still have a folder of all members?? -- or speak to someone, or... who is our management liaison? That was you Lauren, no?

Johanna

[Heather Hubbs]

Hi Johanna,

I'm in Europe until June 24 for work.  is this urgent?  can it wait til I get back? because I don't have any of this info with me here.  

let me know.

thanks,

Heather

Heather Hubbs
Director
New Art Dealers Alliance
55 Chrystie Street, Suite 310
New York, NY 10002
212.594.0883 tel
212.594.0884 fax
www.newartdealers.org