Direct State Client Hire : Senior Business Analyst - Jackson, MS - Long Term Duration

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Shekhar K

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Jul 21, 2026, 11:00:04 AM (yesterday) Jul 21
to Shekhar K
Senior Business Analyst

Job Location : Jackson, MS

Job Duration : Long Term Duration

 

Description of the job functions the contractor will be expected to perform :

 

  • Candidate must have experience serving as primary point of contact for users experiencing help desk related issues.
  • Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation.
  • Based on documented incidents in JIRA ticketing system, email or data log spreadsheet to ensure seamless business operations for the Success data conversion project. Experience in interacting with DHS program areas and technical staff regarding business and information technology needs.
  • Manage receiving tickets, document, prioritize, and track support requests from phone calls, emails, or chat portals. Experience with escalating issues and identifying complex or recurring problems and escalate them to supervisor/manager for resolution.
  • Strong verbal and written communication skills to handle user frustration and convey clear policy resolutions.
  • Critical -thinking skills to diagnose root causes and document each incident to be used as the basis for system enhancements.

 

Required Skills/Experience :

 

  • Applicants must have at least 5years of experience with automated system for determining benefits for SNAP, TANF or E&T.
  • Proficiency with JIRA (documented change system)
  • Proficiency with Windows applications and Certified Professional Business Analyst.

 

Share the Resumes & Below Required Mandatory Details & 3 Professional References to my Official email id sek...@transreach.com only 

 


 

Three (3) references of submitted candidates required . Must submit with resume

 

 

If References are Not Shared Resumes Won’t Be Considered :::

 

Reference 1 :

 

  • First/last name of reference :
  • Title :
  • Company / Client Name :
  • Job title of contractor while reporting to this supervisor/manager :
  • Telephone number :
  • Email Address (if available) :

 

Reference 2 :

 

  • First/last name of reference :
  • Title :
  • Company / Client Name :
  • Job title of contractor while reporting to this supervisor/manager :
  • Telephone number :
  • Email Address (if available) :

 

Reference 3 :

 

  • First/last name of reference :
  • Title :
  • Company / Client Name :
  • Job title of contractor while reporting to this supervisor/manager :
  • Telephone number :
  • Email Address (if available) :

 

 

 

  • Legal Name (First/Last):
  • Phone (Primary and secondary):
  • Candidate Email:
  • Current Location (City, State):
  • Work Authorization / Visa Status :
  • Last 5 Digits of SSN :
  • Interview Availability ( Any 2 days Interview Slots ) :
  • LinkedIn URL:
  • Education Details ( Bachelors / Masters , University Name , Location, Year of Pass out ) :
  • Availability once Confirmed:
  • Total years of Work Experience in USA :
  • Over All Years of Work Experience :
  • Open to Relocate ( Yes / No ) :
  • Expected Hourly Bill Rate on C2C :
  • Employer Contact Information :



Thanks & Regards,

Shekhar
Talent Acquisition Group
  
197 Route 18 South  #3000 East Wing, East Brunswick, NJ 08816 
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