Solo Stove offers a lifetime warranty with proof of purchase. Solo Stove guarantees each and every product to be free of manufacturing defects and will repair or replace with a new product on any Solo Stove product that is deemed defective. Please register your warranty on our brand's warranty registration page.
Prop 65 Warning: Fire Pits can expose you to chemicals including Carbon Monoxide, Lead, and Lead Compounds known to the state of California to cause harm. For more information go to www.P65Warnings.ca.gov.
Worried about gathering material to help light your Solo Stove? Fret no more with this free pack of 16 non-toxic, pet-safe, water-resistant, 100% natural, and renewable hardwood starters. These will give you an easy and efficient way to start your flame in just minutes. Solo Stove Starters are ideal for your Solo Stove fire pit, grill, or camp stove, and are perfect to be used with wood or charcoal-based fires.
We are fireplace specialists. We are passionate about the products we sell, whether it be fireplaces, fire pits, stoves, heaters, grills and accessories. We also care very deeply about our customers. Our goal is to be the most customer-centric brand in the fireplace market. Our customers include young to elderly homeowners, backyard and barbeque enthusiasts, professionals, and mostly families who are seeking to bring together their loved ones around the comforting warmth of the age-old fireplace!
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly, warranty and product benefits to features. We know our fireplaces and their specifications inside and out so we can give you the details and knowledgeable answers to any of the questions that you may have.
In 2010, Daniel and Melissa a young couple with big dreams began their journey together into owning their own home. At the same time, Melissa was a few years working in real estate renovation and design whilst following the footsteps into the family business. Daniel was working full time whilst studying online-marketing with the ambition to soon start his own online-business.
In the summer of that year after settling into their new home they decided to put their heads together and combine their skills into a business venture filled with passion. They had no idea where to even start, yet after many conversations together they both realized the potential their combined knowledge and experiences would offer to other home makers. They began researching the possibility of starting their own online fireplace store.
Soon enough they realized that they couldn't find an online store that was easy to shop or had a wide-selection of fireplaces. Many also lacked educational articles to aid people in learning how to understand and maintain their fireplaces. This gave them the opportunity to showcase their knowledge and offer customers their expertise to help those who want to shop, browse, and learn all in one place. This led to the conception of FyreDirect.com, the very website you are on right now!
Today, we stay true to our plan and are online-only. We aim to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
We are an online retailer providing the best prices online for Fireplaces and Fire Pits. Our goal is to provide a world-class experience as you browse through our online catalog and provide top of the line customer service at our online shop.
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