Wi-fi 6 Ax201 160mhz
Qiana Thieklin
No need to do this, just download and install the October (or earlier) version of the driver from the Intel website (driver version 20.0.0) and all is back to working. Avoid the 22.10.0 driver for the time being!
1. The error message that you receive shows that this can be either a software or hardware problem, since you mentioned you already read several threads trying different steps to get this fixed, you probably tried the following already:
2. If all these steps were tested, it most likely could be a hardware issue, for further help with the hardware problems, I will highly recommend you check with your Original Equipment Manufacturer (OEM) or maybe your reseller for warranty options.
I am not interested in constantly reverting back to a previous version prior to when a Windows update was made for several reasons. Not only is it annoying to keep doing that, it also opens up my computer to significant security vulnerabilities. I don't feel that I should have to do that in order to make the computer work properly.
The idea of rolling back to previous versions is just to make sure that maybe some Windows* updates could have caused the problem, but I understand that this process can be tedious. Based on that, it will be better to check warranty repair/replacement options with the manufacturer in case this is a hardware issue.
So this it's actually a common problem. I have the same PC and same Wireless Card and i have tried everything under the sun to have this working back. Why Intel don't do a recall and replace the wifi cards? It's frustrating to deal with this issue over and over again. Some days work, some don't. You can't blame it on Windows Update, it's the wireless card!!!! Im a Control & Automation Engineer and i work a lot with Networking and PLC's, and this issue with the "Intel(R) Wi-Fi AX201 160MHz" not been able to connect it's the only problem i have not been able to solve haha!
I don't think a recall will help anything, because after reading many posts here and seeing many common problems, I'm of the view that both yours and the OP's problems are unlikely to be hardware related.
The latest wireless drivers are likely the problem, and are a complete disaster. They are very buggy and unstable - even the latest 21.120 release. Earlier releases were more stable but had other nasty defects such as unable to see WPA3 SSIDs etc
A recall will just mean you get new hardware when I think the underlying problem is the software/drivers. Which is a real shame because it seems that the hardware is very good and the wireless feature set is right at the top. But without good drivers it doesn't matter how good the hardware is.
I just bought a brand new high end laptop with the Intel Evo platform and this exact problem is happening to me as well. It will be working for the whole day, then I randomly get the same "hardware failed" messages in the device manager one day when I bring the computer back up from sleep. This happens with all the latest updates drivers, and changing to other drivers does not really seem to stop this from happening nor does it bring the wireless device back to life either. It also causes the fingerprint scanner to not function properly at the lock screen. It also somehow makes the taskbar icons take up more horizontal space when this Wifi adapter failure occurs. Very weird behavior. After going to recovery and exiting or a few restarts, it randomly starts working again (even though I changed nothing), including the taskbar icons restored to their normal size and the fingerprint scanner functioning correctly. What is going on?
This is completely ridiculous. There is clearly something wrong with this product and it looks like users are having issues with it for the entire year with no real solution or response from Intel. If Intel does not make a public commitment to resolve this issue then I will be forced to return this otherwise wonderful laptop for a competing brand. A laptop without internet access is not usable and unacceptable, especially for such expensive new products.
My identical adapter on my new HP Laptop kept dropping off my network. Running trouble shooting reset the adapter and reconnected my network. This began the day I unpackaged it and begin installing my software -- 2/4/2021. I checked everything on my network and Technicolor Router/modem.
I searched tirelessly for a solution and stumbled upon a suggestion to back the AX201 of of ax. I did that 2 days ago and have not had a problem since. Here's a before & after snip of the change that seemingly has solved this irritating problem. The first snip was the setting received from the HP factory.
Because I have the same problem, I got my company issued laptop 3 days before, then when I tried connecting to my Wi-fi, it kept dropping. Additionally when I tried to connect to the wi-fi, all of the other devices in my home which was connected to my wi-fi also dropped.
Hey guys I know this is an older post but I've used this laptop with the AX201 for a while so I kinda figured out the problem. You need to uninstall:
1) Intel bluetooth drivers from programs
2) Intel wireless drivers from programs.
3) Restart computer and let windows 10 update your wireless drivers to 22.20.0.6 stablest version of the wifi ax201 version.
Next go to device manager, network adapters, intel ax201 - properties - advanced:
1) 802.11n/ac/ax wireless mode - Change to N 2.4ghz, AC 5Ghz, AX 2.4Ghz + 5Ghz(Depends on what your router supports but play around with the one a single bandwidth first and see if it helps)
2) Mimo Power Save Mode - Change to No SMPS (Stops the wireless from turning off) (Also might want to check power saving settings changing to performance)
3) Roaming Aggressiveness - Change to Medium High (I find medium stablest but a little too slow and medium high is just right, highest tends to crash too often but you can try)
Also make sure your router uses 20hz bandwidth for both 2.4Ghz and 5Ghz. Whenever your wifi crashes and you can't get it back on go to device manager - network adapters, intel ax201 - properties - driver: Disable Device/Enable device to get things working again.
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
The Bluetooth also stopped working after a while and disappeared from the Action Center. I did a bit of digging and found out that it's the AX201 wireless network card inside the laptop that is of very poor quality and causing the issue.
I took my laptop to a local computer shop to get the card replaced and the guy said that it's a common issue with this network card. However, he uninstalled an Unknown device under the Other devices section in the Device Manager, restarted the laptop, and the Wi-Fi and Bluetooth was back (like a miracle). Still, I still wanted to get the network card replaced, but he said that doing so may not resolve the issue in the long run. He recommended that removing the network card, cleaning it a bit, and reinstalling may be a better option for now, which he did.
When you answered the question about trying different networks, you responded "No"; does it mean that you have not tried other networks? If so, are you able to try using other networks to check if the issue persists?
I also would recommend performing a clean installation of the latest ASUS driver; for your unit, version 22.130.0.5. Be careful not to install the driver 3.00.01.1264, as this one is for a MediaTek WLAN device. Remember that there are two types of drivers, generics provided by Intel and Equipment Manufacturer drivers, that are customized to work with each specific system. The best thing to do is to use the drivers provided by the system manufacturer (OEM).
Can you please elaborate as to why you don't recommend installing the MediaTek WLAN device? Is it a Wi-Fi driver similar to Intel AX201? If so, why shouldn't I switch to this one provided the Intel one is being so problematic.
As I mentioned, the Original Equipment Manufacturer (OEM) drivers are customized to work with each specific system. The one I suggested is the latest version that Asus customized to work with your system.
It is important to mention that the generic drivers from Intel have not been validated for your specific PC and thus can exhibit issues specific to your system. If problems are seen after installing the latest Intel driver, restore your original experience by reinstalling the latest graphics driver directly from ASUS.
Remember that performing a clean installation will delete any file from the previous driver version. Since you stated you tried this method, it would indicate that past ASUS drivers aren't installed on your system anymore.
Regarding your question about installing the MediaTek WLAN driver, remember that it is developed to work with their products. Based on the ASUS website states that the driver is customized to work alongside the AW-XB468NF or MT7921LEN MediaTek adapters. Installing driver designs for different products may cause some problems.
When the driver stopped working again, I opened Device Manager to find there was this AnchorFree Tap-Windows-Adapter V9 installed (this driver wasn't there before). I Googled about it and found that this driver was causing internet connection to stop among some users, so I uninstalled it.
Then, after I performed a clean install of the AX201 driver, I was unable to upgrade to the latest driver version. When I'm trying to install 22.180.0, I'm getting the message that "One or more issues caused the setup to fail", and when I'm trying to install 22.170.0, it's telling me that a new version is already installed (screenshot of both attached).
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