Download Touchpad Driver Windows 11

[Mirtha Hinrichs]

Ive had an issue with my Dell laptop that runs Windows 10, I've spent a good chunk of today figuring out, with no solution and a possible new issue. With no warning, my laptop's touchpad started behaving strangely today. It would change sensitivity in the middle of using it and the two-touch scrolling and zooming won't work. Nothing in the settings changed nor have I downloaded anything between yesterday and opening my laptop today.

I assume it had something to do with the drivers connected to the touchpad. When I go to Device Manager, both the HID-compliant touchpad and HID-compliant mouse with the same file location (I2C HID Device), both their Device Statuses stated: "Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer".

It's the built-in touchpad, so I had no way as far as I could research to just "reconnect this hardware device". I attempted to update the drivers to no avail. I tried many other different solutions, restarting my laptop various times within the process, including the official Window's support. One of the solutions listed was "try uninstalling your touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. Restart your device and Windows will attempt to reinstall the driver."

I didn't know which one it meant, so i uninstalled both drivers, after restarting, neither were found in the Device Manager. My touchpad is still functional, though it's still got the issues mentioned before. Now I'm trying to find a place to download the touchpad drivers, none of which so far are "compatible" with my model. I even tried the part of Dell support where you directly put in your model number and such to get a direct diagnosis, but I couldn't find any touchpad driver.

I'm finally at the end of my wits and am here to look for direct answers. Who knows, with how inconsistent Windows 10 is and problems seem to come and go, maybe I could or could have just waited and the problem will fix itself. But I get very concerned over hiccups like this in case there's a bigger issue, and I know so little about this stuff that I can jump into doing things without fully thinking and possibly make things worse.

I didn't notice it, but there's a driver under Human Interface Devices called "I2C HID Device" that had a yellow triangle with an exclamation point on the icon. When I look at the status it has Code 10 and couldn't run.

After finding the real issue, I managed to find the correct solution. First, make sure the driver is fully updated to see if fully updating fixes the issue. If it doesn't, continue to the solution I used:

WARNING: It's highly advised to make a backup of either the Registry Editor folder you plan on modifying or create a restore point for your whole computer. Information on how to do either can be found here: -us/help/322756/how-to-back-up-and-restore-the-registry-in-windows

After you've ensured you're all backed up, you can continue. I followed two guides for this, the one from Reddit doesn't lead to the exact location (or the information is outdated) but it has a better fail-safe solution rather than deleting the upperfilters file completely. The other from LifeWire is completely fine except that it doesn't tell you to replace the file. I'll leave the sources but I will be combining the guides into one and try to simplify it:

_to_fix_i2c_hid_device_code_10_could_not_start/

-to-delete-the-upperfilters-and-lowerfilters-registry-values-2619222

Step 6: Double click on the new "Upperfilters" value you just made. In the "Value Data" box, type "mouclass" and save. You might have a pop-up say something along the lines of "we can't register blank lines" but you can just ignore it. I don't know if the system is cap sensitive, but just in case I used the exact capitalization used in the reddit post. Capital U for Upperfilters, and all low caps for mouclass.

Update: I remembered the system restore point feature existed, so I managed to restore my laptop to a state from a few days ago and I got the drivers back luckily! I'm still experiencing the touch pad issues, but I'm way less worried now

I want to disable the driver for my touchpad. It is called "PS/2 Compatible Mouse". If I go to properties the disable button is grayed out. There is also no option to disable in the context menu if I right click on it in device manager. A attached a screenshot of the issue below. I am using Windows 8 but I'm guessing the issue would be the same in Windows 7.

Click right mouse button to "PS/2 Compatible Mouse" > choose update driver > driver from your computer (not automatically) > choose driver from list > unclick "Show compatible hardware"...and choose another type (I chose mouse from Acer - API USB). Your touchpad will be disabled after restart of your computer. Then (for sure) click on disable driver in your device manager.

I reinstalled a Windows 7 Laptop (Dell Latitude E5510), but upon reinstalling i found that the touchpad didnt work, which was annoying. I have scoured the internet looking for drivers, but i cant find them anywhere.

There are several drivers that look like they might work, but when i go to install them the files extract, but then the installation errors and it just brings up the greyed out restart or close program box. Restarting it just causes a loop so the only thing left is to stop it.

Use HWinfo32 Free Download HWiNFO Sofware Installer & Portable for Windows, DOS - See what it lists for the exact name of the touchpad model and google the name + driver. - stay away from any links dell or hp give you.

Is it possible to use Windows touchpad driver in Ubuntu? I have a Dell n5110 and the touchpad is not recognized. I cannot use scroll, and most annoying, while typing the pointer usually jumps if the touchpad is touched. I see that there are lots of questions here and on the internet about this issue. Some claim to work, but I tried everything with no results.

dell basically shipped a new touchpad from alps, where previous alps drivers don't work. it uses a new protocol to use the multi-finger touch pad. alps (or dell) doesn't care about giving the drivers to linux distros.

No , you cannot use Windows Driver for Ubuntu in any case . It is simple not possible. If you probably ask How to make the DELL N5110 Touchpad working in Ubuntu , you will probably get more proper help here.

Loading default settings in BIOS can help when the system is unable to function properly due to changed or corrupted settings. When you load default settings, BIOS will be restored to the original settings that were set when the motherboard was manufactured.

If after BIOS restoration and EC reset, the touchpad is functional in the BIOS/UEFI screen but becomes inoperative upon entering the Windows system, please proceed to the next section to update the BIOS and drivers.

Note: If the touchpad still cannot operate in the BIOS/UEFI screen, it might be a hardware issue with the touchpad. We recommend visiting an authorized ASUS service center for further diagnosis.

Please go to the ASUS support site to download and install the following drivers. Here you can learn more about How to search and download drivers. (The following pictures are the current version as a reference, please download the latest version from the ASUS Support Site.)

If the problem happens recently, and if you have ever created a restore point or there is an automatic system restore existed, try to restore the device to a point before the problem began to resolve the problem. Here you can learn more about How to use restore point to restore the system. If the problem persists, please continue the next troubleshooting step.

If the problem persists after all troubleshooting steps are completed. Please backup your personal files, then reset the device to back to its original configuration. Here you can learn more about How to reset the system.

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