Document Upload Issues

[adam parrish]

Hi All,

Firstly, I'd like to say thank you for the support we've received so far. John was able to help get our instance serving content again!

We've now discovered another issue with our newly migrated Eprints server with document upload not working.

Detail:

1) EPrints version: 3.3.16

2) Document upload is not working using file upload

3) It is working using 'From URL'

4) When "choose file" is clicked:

• the upload progress bar doesn't go up
• no document directory is created in document directory on the server

5) It is when 'From URL' is used.

We don't believe the problem is an apache configuration issue and think it's to do with the document upload widget (potentially file permissions?). 

We're open to any ideas here, so any assistance or pointers to help us diagnose the problem would be a great help.

Many Thanks,

Adam

[adam parrish]

Finally getting around to updating this....

The issue turned out to be permissions on /var/lib/mod_security.

The key was the following error :

ModSecurity: Input filter: Failed to delete temporary file: /var/lib/mod_security/ [hostname ""] [uri "/cgi/users/home"] [unique_id ""], referer: 

Hope that helps someone. Cheers.

[praz...@gmail.com]

Hi,

How you solve the problem? is it remove the modsecurity or disabled it?

Thank you.

Regards,

Agung PW