Issue Accessing Hi-C Data Tracks

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Fro Rizgar

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Jun 11, 2026, 10:17:44 AM (4 days ago) Jun 11
to WashU Epigenome Browser
Hello, 
I hope you are well.

I am currently using the WashU Epigenome Browser and encountering an issue when attempting to access Hi-C interaction data from the Tracks>>Public Data Hubs. The tracks are not displaying and instead show the following messag: "Forbidden! Refresh page or click track to try again."

I have tried refreshing the page and reloading the track, but the issue persists. Could you please advice on this? 

Thanks, 

Fro Khdir

Daofeng Li

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Jun 11, 2026, 12:04:21 PM (4 days ago) Jun 11
to Fro Rizgar, cs...@wustl.edu, WashU Epigenome Browser
Hi Fro,

Sorry for the trouble. I can reproduce your issue, we will check and let you know.
Thanks!


Best Wishes,
Daofeng


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