Problem with new install of ePADD: java.lang.NullPointerException

[Sarah Weeks]

Hi folks,

I've just received access to a PC (I had been using a Mac) and am setting up ePADD. It didn't like the Java 23 that was installed, so now the machine has Java 11 (as recommended). Upon install, I didn't even get to the screen that prompts import of emails, and immediately received an error message. The first part is below; the full error log is attached. Seems to be related to a java.lang.NullPointerException. Can anyone advise?

thanks!
Sarah

ePADD version Release 11.0.2
Build Info:

Browser
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36

Memory status
78 MB free, 36 MB used, 4096 MB max, 114 MB total


System properties
sun.desktop: windows
awt.toolkit: sun.awt.windows.WToolkit
muse.container: tomcat
java.specification.version: 11
sun.cpu.isalist: amd64
sun.jnu.encoding: Cp1252
java.class.path: C:\Users\sweeks\Downloads\epadd.exe
sun.awt.enableExtraMouseButtons: true
java.vm.vendor: OpenLogic
javawebstart.version: UNKNOWN
sun.arch.data.model: 64
user.variant:
java.vendor.url: https://openlogic.com/
catalina.useNaming: false
user.timezone: America/Chicago
os.name: Windows 11
java.vm.specification.version: 11
apple.laf.useScreenMenuBar: true
sun.java.launcher: SUN_STANDARD
user.country: US
sun.boot.library.path: C:\Program Files\OpenLogic\jdk-11.0.25.9-hotspot\bin
sun.java.command: C:\Users\sweeks\Downloads\epadd.exe
jdk.debug: release
sun.cpu.endian: little
user.home: C:\Users\sweeks
user.language: en
java.specification.vendor: Oracle Corporation
java.version.date: 2024-10-15
muse.log: C:\Users\sweeks\epadd-settings\epadd.log
java.home: C:\Program Files\OpenLogic\jdk-11.0.25.9-hotspot
file.separator: \
java.vm.compressedOopsMode: Zero based
line.separator:
java.specification.name: Java Platform API Specification
java.vm.specification.vendor: Oracle Corporation
java.awt.graphicsenv: sun.awt.Win32GraphicsEnvironment
user.script:
sun.management.compiler: HotSpot 64-Bit Tiered Compilers
java.runtime.version: 11.0.25+9-adhoc..jdk11u
user.name: sweeks
path.separator: ;
os.version: 10.0
java.runtime.name: OpenJDK Runtime Environment
file.encoding: Cp1252
java.vm.name: OpenJDK 64-Bit Server VM
muse.defaultArchivesDir: C:\Users\sweeks\epadd-appraisal
java.vendor.version: OpenLogic-OpenJDK
com.apple.mrj.application.apple.menu.about.name: ePADD
java.vendor.url.bug: https://techsupport.roguewave.com/
java.io.tmpdir: C:\Users\sweeks\AppData\Local\Temp\
catalina.home: C:\Users\sweeks\AppData\Local\Temp\epadd
java.version: 11.0.25
user.dir: C:\Users\sweeks\Downloads
os.arch: amd64
java.vm.specification.name: Java Virtual Machine Specification
java.awt.printerjob: sun.awt.windows.WPrinterJob
sun.os.patch.level:
catalina.base: C:\Users\sweeks\AppData\Local\Temp\epadd
java.library.path: C:\Program Files\OpenLogic\jdk-11.0.25.9-hotspot\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files\OpenLogic\jdk-11.0.25.9-hotspot\bin;C:\Program Files (x86)\Common Files\Oracle\Java\java8path;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\dotnet\;C:\Program Files\MATLAB\MATLAB Runtime\v99\runtime\win64;C:\Users\sweeks\AppData\Local\Microsoft\WindowsApps;;C:\Program Files\OpenLogic\jdk-11.0.25.9-hotspot\bin;.
java.vm.info: mixed mode
java.vendor: OpenLogic
java.vm.version: 11.0.25+9-adhoc..jdk11u
java.specification.maintenance.version: 3
sun.io.unicode.encoding: UnicodeLittle
java.class.version: 55.0

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Sarah Weeks pronouns: she/her

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