Exporting from Outlook

31 views
Skip to first unread message

Jenny Lukomski

unread,
Feb 10, 2025, 2:58:28 PMFeb 10
to ePADD User Forum
Hi,

Novice user here.  Last week we switched to the new Office 365 and this new version of Outlook doesn't allow for exporting emails.  Does anyone have any suggestions?

Jenny Lukomski
Congregation of Sisters of St. Agnes
320 County Road K
Fond du Lac, WI 54935

Kathryn Antonelli

unread,
Feb 11, 2025, 9:30:47 AMFeb 11
to ePADD User Forum
Hi Jenny,

Are you using the app version of Outlook, or are you using it in a web browser? 

Kathryn Antonelli

unread,
Feb 11, 2025, 9:31:15 AMFeb 11
to ePADD User Forum
Sorry, by which I mean desktop app...

Lynda Schmitz

unread,
Feb 11, 2025, 1:03:36 PMFeb 11
to ePADD User Forum
We use the desktop version of Outlook to create the PST from the account. They can take a long time to create depending on size and network issues.

Lynda Schmitz Fuhrig
Digital Archivist
Smithsonian Libraries and Archives

Kendall, Skip

unread,
Feb 11, 2025, 2:10:08 PMFeb 11
to ePADD User Forum

We encountered this a year or so ago. The “new Outlook”, as Microsoft terms it, is essentially a browser shell presenting the web version, so it is missing most, if not all, of the functionality that is missing from the web version. That includes the ability to create PST. I’m still using the old version which is a traditional desktop application. Since that time, I have had a switch in the upper right of the application that I can use to “try the new Outlook”. I tried it briefly before switching back. In my applications list, I have two Outlook entries: Outlook (new) and Outlook (classic). The classic version is the one we want.

 

Skip

 

Skip Kendall (he/him)

Senior Collection Development and Electronic Records Archivist

Harvard University Archives

--
You received this message because you are subscribed to the Google Groups "ePADD User Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to epaddusers+...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/epaddusers/8c059365-b623-46a9-b736-745fd099fb17n%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Jenny Lukomski

unread,
Feb 11, 2025, 2:15:04 PMFeb 11
to ePADD User Forum
Our IT people reloaded the Classic Outlook back onto my computer, but they said Microsoft will completely eliminate the classic version "soon."  What happens then?

Sarah Newhouse

unread,
Feb 11, 2025, 2:16:42 PMFeb 11
to Kendall, Skip, ePADD User Forum
Yes, I had to do what Skip did to export a donor's email. 


Kendall, Skip

unread,
Feb 11, 2025, 2:27:09 PMFeb 11
to ePADD User Forum

Good to hear that pst functionality is at least coming. There was a lot I didn’t like about new Outlook so I am not looking forward to the day when they do away with the classic version. Hopefully more of the classic functionality will find its way into new Outlook.

 

Skip

 

From: Sarah Newhouse <snew...@gmail.com>
Sent: Tuesday, February 11, 2025 2:16 PM
To: Kendall, Skip <skip_k...@harvard.edu>
Cc: ePADD User Forum <epadd...@googlegroups.com>
Subject: Re: Exporting from Outlook

 

Yes, I had to do what Skip did to export a donor's email. 

On Tue, Feb 11, 2025 at 2:10PM Kendall, Skip <skip_k...@harvard.edu> wrote:

We encountered this a year or so ago. The “new Outlook”, as Microsoft terms it, is essentially a browser shell presenting the web version, so it is missing most, if not all, of the functionality that is missing from the web version. That includes the ability to create PST. I’m still using the old version which is a traditional desktop application. Since that time, I have had a switch in the upper right of the application that I can use to “try the new Outlook”. I tried it briefly before switching back. In my applications list, I have two Outlook entries: Outlook (new) and Outlook (classic). The classic version is the one we want.

 

Skip

 

From: epadd...@googlegroups.com <epadd...@googlegroups.com> On Behalf Of Lynda Schmitz

Jenny Lukomski

unread,
Feb 11, 2025, 2:34:26 PMFeb 11
to Kendall, Skip, ePADD User Forum
Thanks everyone!

You received this message because you are subscribed to a topic in the Google Groups "ePADD User Forum" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/epaddusers/Y6NCUwXDmw0/unsubscribe.
To unsubscribe from this group and all its topics, send an email to epaddusers+...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/epaddusers/CH2PPF153B209491D80FDD87D1B8FCE7E1AE1FD2%40CH2PPF153B20949.namprd07.prod.outlook.com.
Reply all
Reply to author
Forward
0 new messages