ELM not talking to Pixlite 16

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Curtis Failor

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Jul 24, 2019, 8:48:56 PM7/24/19
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Anyone here run a pixlite from ELM,  Computer is communicating, everything looks right.  I have no problem running strips through pixelator.  

Mathieu Lightjams

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Jul 24, 2019, 9:06:46 PM7/24/19
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Yes, it should work. Run the advatek assistant and make sure the configuration is ok (ip, art-net/sAcn, universes, etc.)

Curtis Failor

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Jul 24, 2019, 9:27:59 PM7/24/19
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It works fine with advatek assistant, no problems there, so I know the unit works...

Mathieu Lightjams

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Jul 24, 2019, 10:21:05 PM7/24/19
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Use the assistant app to change the configuration:

- the ip address needs to be on the same network as the computer (same subnet mask)
- check whether art-net or sAcn is used
- check the universes configured

Curtis Failor

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Jul 30, 2019, 5:38:47 PM7/30/19
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Not sure why the units are not talking, maybe the universe setting?, Advatek assistant says it starts at universe one, where ELM shows only universe 0.

I took these photos today
I will try to post a series of photos
IMG_9725.JPG
IMG_9726.JPG
IMG_9727.JPG

Curtis Failor

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Jul 30, 2019, 5:43:36 PM7/30/19
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IMG_9728.JPG
IMG_9729.JPG
IMG_9730.JPG

Curtis Failor

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Jul 30, 2019, 5:49:21 PM7/30/19
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IMG_9731.JPG
IMG_9732.JPG
IMG_9733.JPG

Curtis Failor

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Jul 30, 2019, 5:55:49 PM7/30/19
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These photos I took a couple of days earlier that show more universes, I tried setting subnet mask to 255.255.255.255, did not work and had to do a factory reset, these photos were taken before that
IMG_9693.JPG
IMG_9694.JPG

Curtis Failor

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Jul 30, 2019, 5:57:37 PM7/30/19
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IMG_9695.JPG

Mathieu Lightjams

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Jul 30, 2019, 6:43:55 PM7/30/19
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Try switching from Art-net to sAcn. The network configuration is easier. Change it in ELM and the Pixlite.

Mathieu Lightjams

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Jul 30, 2019, 6:47:51 PM7/30/19
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And make sure to play a media in the live view. Otherwise the stage is deactivated and no dmx is sent.

Mathieu Lightjams

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Jul 30, 2019, 6:49:55 PM7/30/19
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And restart the Advatek assistant multiple times when changing its configuration. It has some bugs in this area...

Curtis Failor

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Jul 30, 2019, 6:59:19 PM7/30/19
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No luck, changed to sACN, universe 1, advatek works fine when tested with assistant, ELM set to sACN, can see it sending to universe 1, but no lights
Yes in live view
yes reset controller many times...

Mathieu Lightjams

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Jul 30, 2019, 7:09:48 PM7/30/19
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Interesting problem. You can try turning off your firewall.

Curtis Failor

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Jul 30, 2019, 7:17:42 PM7/30/19
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That worked thank you

Mathieu Lightjams

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Jul 30, 2019, 7:25:16 PM7/30/19
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Good. The firewall has a per-application configuration so it was blocking ELM but not Advatek assistant. It's something to be aware of and it's easy to deny network access to ELM the first time it runs without noticing it.

If you want to re-activate your firewall, you can go in the firewall settings and add a rule to allow ELM to use the network.

Curtis Failor

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Jul 30, 2019, 7:34:10 PM7/30/19
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Awesome to know, 

here is a hopefully simple question,  

I have a 32 RBG pixel strip, when I add a strip to Elm, I have to make it 62, to light the full strip, it does not light any of the strip until I make the strip 33, then it only lights the first one, 

Mathieu Lightjams

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Jul 30, 2019, 7:41:44 PM7/30/19
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It looks like the first 32 leds do nothing. Check again the Advatek configuration and the start address of each port. Maybe you've mixed the ports.

Otherwise, patch your leds in ELM starting at address 96 (32x3).

Curtis Failor

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Jul 30, 2019, 8:02:01 PM7/30/19
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Ok, that works, setting address, but had to go to 97, which is 33 blocks of 3, I would have thought 94 would have worked...

but all is good, not sure why is doesn't light at start address 1, but Ill keep poking till I find out and will post when and if I do figure it out

Thank you much for your time and help

Curtis
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