wendrhia wyllah edwinn
Shu Manwill
I got an email from the Southwest Rewards Card program. They added a few new "perks". The one that interests me the most of the points for internet, cable, phone, and select streaming services. I have looked around a little bit on their website and I cannot find a definition for "select streaming services". Does any one know what streaming services they are covering or where I could find that information?
Merchants in the select streaming services category specialize in delivering music and video content over the internet. Only subscriptions paid for, or purchases made with the following select merchants will qualify for this category: Apple Music, Apple TV, Disney+, ESPN+, Fubo TV, HBO Max, Hulu, Netflix, Pandora, Paramount+, Peacock, Showtime, SiriusXM, Sling, Spotify, YouTube Premium, YouTube TV and Vudu. The listed merchant(s) should not be considered sponsors or co-sponsors of this program. All trademarks are the property of their respective owner(s).
If you look at your paper or PDF statement, in the upper right corner of the 1st page it says what points are attributed for each category. If you have a question about what spending category a particular merchant is categorized as you can look at the Account Activity section online or ask Chase. If points never post to your Southwest RR account verify what RR# Chase is sending the points to.
When logged int Netflix:
[1] After selection loading never completes.
[2] During playing of a selection playing stops and attempts to load and never starts again.
[3] When trying to select, changing selection takes > 30s.
[4] Unable to change selections.
Before proceeding, may we know if this is the only channel affected by this? If so, are there any error messages prompted on your screen? Since you've performed all the possible troubleshooting steps provided on this thread, we highly suggest reaching out to the channel provider themselves (Netflix Support) for further assistance and clarification, as they are the ones who provided and maintained their channel on the Roku streaming platform. Their channel may need an update from them.
Could you please specify if this issue is only with a particular channel or specific content? We suggest trying a system restart by going to Settings > System > Power > System restart to see if that resolves the issue. If it doesn't, we recommend following the troubleshooting steps provided in this support article on how to resolve a channel playback issue.
May we know what troubleshooting steps you have taken so far? Also, when did you start seeing this issue? Alternatively, upon exhausting the provided fixes, were you able to communicate with the channel provider to inquire further and ask for additional troubleshooting steps? If so, what were your findings?
Following up on this as well... let's see if I can be relatively organized and systematic in how I describe the issue and steps already taken (although assume anything basic like remove/reload app was tried ages ago).
My Netflix "jams up" for lack of a better term, like others in this thread. Mine manifests as such: starting most any program on Netflix will begin for a short period of time, within 30 seconds, the show will start lagging, the audio will drop out (captions will keep running for a bit), then it'll buffer and eventually overload and the app will reset, or it'll just overload and I'll manually have to press the home button a few times for it to "crash" the Netflix app. Immediately going back into Netflix and trying again, yields the same result. Waiting until later, usually yields the same result.
2) I have four active Roku devices two stream bars, one stick, and this TCL/Roku TV. The only device where this is an issue is the TCL/Roku TV. I have not contacted Netflix as this issue does not appear to be any other devices. Just one specific piece of hardware, this TCL/Roku TV.
A simple search of this thread, and then this forum, shows there's no lack of "Netflix and Roku" issues. Is Roku currently acknowledging the volume of recurring/similar issues? Is Roku currently working on fixing this issue?
Sometimes live TV works and sometimes it doesn't. I just marveled that it was available at all! There are movies to watch... some influenced by your itinerary, others recent releases or old favorites.
If you use the search function here, I'll bet you can find a list of channels. Movies will change over time. AsI recall, there seemed to be an awful lot of sports channels. And the TV does more than TV and Movies. All the lectures and port talks can be viewed, either live or when they are uploaded later. And there is a selection of music channels as well.
The TV also lets you view your account, make dinner reservations, and book treatments at the spa. You can see where the ship is on a map and their is a bridge cam that lets you see what is in front of the ship. Which is fun to watch when your getting dresses in the morning as you are pulling into port. AND YOU WILL BE REQUIRED TO VIEW THE SAFETY VIDEO.
There are also Ted Talks and episodes of TV series. Cannot connect any device to the TV and there is no Bluetooth for headphones which can be problematic if you want to watch a movie in the evening and your neighbor is home. We got complaints when we were trying to watch the Star Theatre show live and we did not have the TV volume anywhere near full.
From memory they had about a dozen TV programs, the usual US ones plus Sky News and Sky Sports. They don't have a separate film channel, but on the films tab you have a significant number of films available.
In 4-months we never did watch any of the films, so no idea what was available. Checked the football results & highlights on Sky Sports, which was our only TV watching, so can't recall the other stations.
For the 21/22 World Cruise on the Viking Star, there was a wide selection of on-demand movies... maybe 50 or more... which seemed to be curated towards our planned destinations. I'm not sure a shorter cruise will have as many movie selections.
As others have indicated, there are no exposed ports so you cannot record to an external device or direct output from an external device to the TV. Likewise, there were no audio ports or bluetooth options, so you were restricted to the standard TV speaker.
On the 21/22 World Cruise, lectures from the Star Theater were recorded and posted a few hours later for viewing on the stateroom TV. I think you had to navigate to the Enrichment section off of the TV menu. Port talks were similarly posted, but under a different menu selection. While the evening performances were not posted, you could watch them from your stateroom by selecting Live TV then Viking Today from the TV menu. I think the Port Talks could similarly be watched live from your stateroom using the Viking Today menu selection.
I recall not being able to find one of the lectures once and so I called Guest Services. GS contacted the Audio/Visual team and then called me to let me know that the A/V folks would try to post the lecture again, but it might take an hour; sure enough, when I checked later, it was there.
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