Download Iphone Backup From Icloud To Pc

0 views

Skip to first unread message

Shu Manwill

unread,

Aug 3, 2024, 11:15:32 AM8/3/24

to ensteepcente

ATT store employee moved my SIM card to another iPhone and told me to backup from iCloud to transfer everything over. I'm doing that but it says it's taking 2 days to do the backup. I'm wondering if not having the SIM card is a problem.

If the iPhone is connected to Wifi it should be able to backup just fine even though there is no sim card installed. If its taking too long it may be that the wifi network its connected to is very slow. Or there is a lot to backup.

My husband and I upgraded from iphone 4s to iphone 6. We used to share the same apple id, but ran into an issue where a contact would call him but it would appear on my phone was well. It was suggested to alleviate that issue that we should create a new icloud account. We use our yahoo email as our itunes/main apple id. I created a new icloud account for my iphone, but left the yahoo email as the itunes id. I'm still not able to backup my iphone to icloud. It won't do it automatically and I'm not able to do it manually. There is plenty of space. I have the free 5gb plan and only 2gb to backup. I've read through the communities and internet and itunes/icloud/iphone help, but haven't been successful. My husband's iphone doesn't have any problems backing up. Any suggestions? Thank you for your help!

This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt. Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.

If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

Don't know if it helps but when my iPhone 6+ wouldn't back up I removed a bunch of apps from the list of backed up app data under Settings>iCloud>Storage>Manage Storage that had empty icons (white squares with fine circles and intersecting lines).

Just as mentioned, in this situation, you may delete some item and then do a backup again. Personally, I like to backup iPhone with iTunes and store my information to my computer due to the limited storage space of iCloud. Launch iTunes and connect your iPhone to the computer. After the phone being detected, click the backup icon and you can choose to backup your data to iCloud or "This computer".

After upgrading my iPhone 6 Plus to IOS 9, my iCloud storage shows 5GB of my 25GB available. It shows an iPad Air (not yet updated to iOS9) backup of 516MB, and an iPhone backup of 0 KB, which I cannot delete (This backup cannot be deleted at this time). Documents and Data only 6.9MB, but only 5 GB available, and not enough room to continue to back up the iPhone. The 19GB iPhone backup appears to have been corrupted and cannot be deleted or updated by the phone. Looks like lots of folks are having similar issues. Any solutions?

Apple has been spending lots of energy creating new, exciting products but has been lax on supporting the back end, which is just as important. iCloud for Windows still not updated for Windows 10, and iTunes has issues with Windows 10, not resolved in iTunes 12.3. Come on, Apple!

on the phone: Settings- General- Storage & iCloud Usage, or Settings- iCloud- Storage- Manage Storage (either one) shows Backups: Joe's iPhone (ThisiPhone) 0KB. Click on the backup, it shows Latest Backup- Never (since I tried to delete it- before it showed 9/16 which was the last backup before iOS 9 upgrade), backup size 0 bytes. Option to DELETE BACKUP brings up "Do you want to TURN OFF BACKUP and delete all backup data for this iPhone from iCloud?" Clicking "Turn Off and Delete" shows "deleting....."and it stops. But the iPhone backup 0KB is still listed, and there are still only 5GB of space available - the 0KB backup is taking up its usual 19GB, and has NOT been deleted. The option to delete is gone until I restart the phone.

I spent the morning on the phone with Apple. After making me sign out of iCloud and back in, then wiping and restoring my phone (what do you expect??), they finally escalated the ticket. They were able to "release the storage space", which immediately gave me back the missing space (corrupted directory on Apple server as I said all along), but on my iPhone it still shows a backup of 0kb that I cannot delete. I will make a new backup of the phone, since I now have room, and see if that allows the date and backup size to catch up with reality...

If I switch in iTunes from "backup to iCloud" to "back up to this computer", and then back to iCloud, it still shows the phantom 19GB of space occupied. If I click "back up now", it goes through the process, but still shows last iCloud backup is from 9/16, before the iOS 9 upgrade - it does not update.o

I was looking for that setting. Turned backup off, restarted the phone. iPhone backup no longer listed under "manage storage", but still only 5GB available - the phantom backup up is still taking up room in the directory. Turned it back on, said "backup now", starts to back up, then popup "cannot be backed up because there is not enough iCloud storage available. Apple server file allocation table is corrupted...

I also have a bunch of "phantom space" in my backup set, though in my case it's only about 3 GB. It's still very frustrating though, because I can see on iCloud.com that 9.5 GB are devoted to backups, but on any of my devices it only lists 6.9 GB of backups (i.e., it's impossible to delete more than 6.9 GB). I'd be perfectly willing to nuke all the backups and start fresh in order to reclaim the space, but they don't even give us that option.

I know; not a good situation. I'm getting a new iPhone 6S Plus next week. What do I restore it from? Obviously not an iCloud backup unless Apple fixes this quickly. iTunes 12.3 still has issues with Windows 10, though backup to computer SEEMS to work... scary though.

That's close to what happened for me except that the back up then proceeded and completed, but then again I had oodles of room. I wonder if for the sake of getting the first backup to complete, if turning everything that's backed up off (or most of it) so it's only a small back up will do it.

Could try I guess; but getting a small backup to fit in my remaining 5GB available space (my iPad on iOS 8.4.1 is still backing up successfully every night) won't solve the problem when I need more than 5GB, will it?

If you have another iPhone, iPad, or iPod touch with iOS 11, iPadOS 13, or later, you can use Quick Start to automatically set up your new device. Bring the two devices close together, then follow the onscreen instructions to securely copy many of your settings, preferences, and iCloud Keychain. You can then restore the rest of your data and content to your new device from your iCloud backup.

Or, if both devices have iOS 12.4, iPadOS 13, or later, you can transfer all your data wirelessly from your previous device to your new one. Keep your devices near each other and plugged into power until the migration process is complete.