Citizensprimary interaction with the government is for obtaining various services. National Governance Plan (NeGP) was envisioned with the ultimate objective of bringing public services closer to homes of citizens as articulated in the Vision Statement of NeGP,
"Make all Government services accessible to the common man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at affordable costs to realize the basic needs of the common man"
In an attempt to fulfill this vision, the Government of Odisha has implemented the ServicePlus platform of NIC to provide services to citizens.
ServicePlus is a single, unified, metadata-based portal to citizen and government alike where any service can be defined, accessed, delivered and monitored. ServicePlus facilitates any Central or State Government department or local governments (Panchayats, Municipalities etc.) to define all the metadata related to service like service definition, service coverage, target beneficiary, applicable submission modes, applicable service charges, creation of application forms and intermediate documents, application life cycle and output certificate.
A citizen can apply for a Service through following ways:
Freezing of the application checks the complete inter relation between the various service requirements before activating the service.View All Available Services is displayed on the screen.Click on Advance search. The list of services will be displayed.In action field you will get the application form link, after clicking on application form link you will get the application submission location form as screen below.Select your location from the Service list of district Panchayat from a drop down list.After clicking on submit the Application form will be displayed.When you click on Next Button, you will move on enclosures, it display following fields Type of Enclosure, Enclosure Document, Source and File Reference as screen below.Select whether you want to attach a new file or select from documents repository.If you select attach new file you will have to browse and attach a new file from your computer.If you select documents repository select the file to be attached along with application from your documents attached in your profile.Again when you click on Next Button, the charge screen will appear as below. If an online payment option is available for the service make payment option will be available. Make payment if required and click on submit.-->
A citizen can apply for a Service through following ways:
Online - Citizen can apply for a service online by registering (Once only). After registration username and password can be generated. Click on Login link and use username and password to access the application form.CSC - Citizen may contact any CSC for applying the service.
You can track your application status by the following ways:
To get the status of application, click on "Check Your Application Status" button on the Home page.You can also check the application status using your credentials (username and password). Click on Login on Home page and enter the credentials. Once you logged in, click on "Track Application Status" link provided under "View Status of Application".
You can print your issued certificate in the following ways:
Click on login button placed on top right of the home page. Use your credentials (username and password) and login to the system.Click on View Status of Application --> Track Application Status under Menu.Click on Current Status --> Delivered against the Application Reference No.A pop up window named "Application Form Details" will be displayed. Scroll down and Click on "Output Certificate" link.The desired e-Certificate will be displayed on the screen. You can take the print now.
Once can verify the issued e-Certificates by the following steps:
Click on "Verify your Certificate" button on the Home page.Enter the application reference number and token number printed on the certificate.Click on "Download Certificate". The certificate gets downloaded if the entered values are correct.
The e-District initiative of the Department of Electronics & Information Technology(DeitY), Ministry of Communication & Information Technology (MCIT), and Government of India has been identified as one of the Mission Mode Projects at the State level. The project aims at providing support to the basic administrative unit i.e "District Administration" to enable content development of G2C services, which would optimally leverage and utilize the three infrastructure pillars, the State Wide Area Network(SWAN) for connectivity, State Data Centre(SDC) for secure and fail safe data storage, and Common Service Centres(CSCs) as the primary front-ends for service delivery to deliver services to the citizens at their doorstep.
The e-District portal involves integrated and seamless delivery of citizen services by district administration through automation of workflow, back end digitization, integration and process redesigning across participating sections/departments for providing services in a most efficient manner to the citizens.
In addition, accessible features are required to be maintained at your facility. Failure to come into compliance or maintain compliance leaves you vulnerable to having a discrimination claim filed against you by an individual that is denied access to your business or facility due to physical access barriers.
While the building code may change periodically, these changes do not cause a facility to become noncompliant with the new regulations. Facilities must comply with both federal and state accessibility standards; however, the current version of the state accessibility standards is not necessarily applicable to your existing facility. A CASp will know, based on its age and history of improvements, which version of the building code is applicable for determining compliance of your facility.
In addition, qualifying small businesses that receive a CASp inspection, completed according to CRASCA, may opt for a 120-day grace period during which they are free from liability from statutory damages of those violations identified in the CASp report if they are corrected within this 120-day time period.
A person is denied full and equal access if the individual personally encountered the violation or the individual was deterred from accessing a place of public accommodation. A denial of full and equal access includes instances where a person experienced difficulty, discomfort, or embarrassment because of the violation.
A business owner who employs 50 or fewer employees over the past three years and opts to achieve compliance within 120 days from receiving a CASp inspection, completed according to CRASCA, receives a grace period from liability for statutory damages of violations identified in the report for 120 days from the date of inspection. In order to receive the grace period, the CASp must deliver the inspection report to you within 30 days of the inspection and post access inspection notices at the facility the day of the inspection and also notify DSA that he/she has performed an inspection of the facility so that DSA can post such information on a list on its website.
Either or both can be sued. The ADA places the legal obligation to remove barriers, provide auxiliary aids and services, and maintain compliance of accessible features at a place of public accommodation on both the landlord and the tenant. The landlord and the tenant may specify within the terms of the lease who is responsible for which areas of the facility, but both remain legally responsible.
There is no law that requires a property owner or tenant to hire a CASp. If you are a business or property owner, your election not to hire a CASp shall not be admissible to prove your lack of intent to comply with the ADA or California law. If a CASp solicits your business with threat of legal action of a construction-related accessibility claim if you do not contract for services, you should immediately file a complaint with DSA.
You may also consult with a CASp by contacting your local city or county building department; however, a CASp employed or retained by a local building department is only authorized to offer information regarding compliance to California construction-related accessibility standards, and not the ADA, and will usually only provide these services for new construction, additions, or alterations submitted for approval for permit.
Along with your CASp inspection report you will receive from the CASp a disability access inspection certificate and a notice about the safekeeping of CASp inspection reports. It is important that you try your best to adhere to the reasonable schedule to demonstrate your desire to achieve compliance. If you adhere to your correction schedule and a claim is filed against you, you may be eligible for reduced liability for statutory damages. If you have opted to correct all violations listed in the report within the 120 days from the inspection, you are eligible for a grace period from liability for minimum statutory damages for the 120-day period if a claim is filed against you on those violations noted in your inspection report.
Certification applies only to a CASp, and indicates that the individual has passed an examination and is certified by the State of California to have a specialized knowledge and application of state and federal laws and standards governing rights of individuals with disabilities. A CASp can conduct an inspection of your facility for compliance to applicable construction-related accessibility standards, but does not, and cannot, issue certification that a facility is compliant, nor can a CASp certify that a manufacturer's product meets accessibility requirements. A CASp can only issue a disability access inspection certificate, which is a record that a CASp has performed an accessibility inspection of your facility, and that you hold an inspection report and schedule according to the requirements of CRASCA.
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