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Lupita Calvi

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Aug 2, 2024, 5:12:45 AM8/2/24

to enoreran

I can stream Netflix just fine when I play it using my Chrome browser. But, when I try to play Netflix using Safari (version 10.0), I get one or two frames of video, and then a black screen. I still have all of the controls and slider and I still get sound, but the video is just a black screen.

I just now tried it again using Safari, and got code S7363-1260-48444350 when trying to play a video. The code referred to an incompatible monitor. I tried again, and got the same issue as before, where I get a few frames of the video, and then the video goes black, but I can hear the audio and I still have control of the playback (e.g., play/pause, volume, etc.).

When I unplugged my external monitors and used only the laptop screen, the video played. So, I now know that the problem has something to do with my external monitors being connected to my laptop, even if I'm trying to play the video on my laptop screen.

Simple solution (os High Sierra) but Netflix have so far ignored my message! Forget all their solutions particularly concerning Silver Light, as that is no longer needed. This only began for me with Safari 11.0.1. I was able to connect using FireFox without issue so it had to be Safari settings.

Thanks, but I've already done an Internet search to find a solution to my problem. I've re-installed the latest version of Silverlight, and that hasn't helped. Also, Chrome works just fine with Netflix, which I think also uses Silverlight. I've also tried restarting the computer and the other typical non-specific solutions.

- I do get the display error thing (thunderbolt > VGA displays attached). Checked with develop tab if netflix works in safari 10 (don't see another version of safari in the list). However, if I select 'firefox: mac' and allow the silverlight plugin (that I just installed) then it works.

If the issue is the HTML5 player (since in older safari versions with silverlight, it does work), how do I force Netflix to use silverlight? It seems it always reverts back to HTML5, even if silverlight's installed.

Take it a step further to locate Netflix's interactive specials. Go beyond Black Mirror: Bandersnatch and pull up all the platform's programming where you can decide what happens in the next scene. Type "interactive" in the search box and this set of Netflix originals will appear, including the titles for kids.

You can use this same method to find content that runs in 4K or HDR. Type in either term and Netflix's search results will return titles that display in that format. Keep in mind that there is a limited amount of Netflix content that displays in 4K or HDR.

My least favorite part of settling into an evening of Netflix is choosing what to watch. I quickly get lost in Netflix's endless grid of thumbnails and become paralyzed by choice. Sure, there's the Surprise Me option to have Netflix pick something for you, but I'm too picky to cede total control to the algorithm. There are many sites that attempt to make sense of Netflix's vast catalog of shows and movies, but two of my favorites are Flixable and JustWatch. Each site shows you what's new and popular on Netflix with helpful filters that let you drill down to find something to watch.

By now, you may have heard talk of hidden codes for subcategories in Netflix, much like Starbucks' secret menu. These exist. Narrow down your hunt for titles in a specific genre by using special codes when viewing in a web browser.

With so much to sort through, this trick can help you easily find anime, holiday content, action and adventure, musicals and more with the right code. Because Netflix still adds new codes to the lineup, you can find even the most specific of categories, like 81603903 for "Short-Ass Movies" or 3272152 for "Don't Watch Hungry."

Type "netflix.com/browse/genre/" in your browser followed by the magic digits like 1394527 or 1474017 to check out Romantic Christmas Movies and Christmas Kids & Family Movies. See CNET's instructions on where to find the type of movies you're looking for, and if you really want to go down the rabbit hole, follow the guide straight from Netflix.

Your embarrassing binges need not stick around. You can delete your moments of weakness and nostalgia from your watch history to remove any chance of future shame. And in doing so, you'll improve recommendations from Netflix, since it won't use your recent Too Hot to Handle binge as a guide for future suggestions. On a laptop, head to your Account page, expand the options for your profile under the Profile & Parental Controls section and then click the small View link to the right of Viewing activity. For anything you'd like to hide from your history, just click the circle with a slash through it on the right.

I know plenty of people who love to watch Netflix on their mobile phones or tablets. For those with limited data, that can eat up a big chunk, depending on the video quality. However, you can tinker with the data usage to lower the amount for your device.

Open the Netflix app on your phone and tap the More icon or your profile. Click on App Settings and navigate to Video Playback to select Cellular Data Usage. Per Netflix's help section, change your download setup to Wi-Fi Only to avoid draining your mobile plan's data. Note that this will only pop up if your device operates with cellular data.

You can also change your Netflix data usage settings from your web browser for all your screens, including mobile. Open your profile on your account page and click Playback Settings. There are four options: Auto (the default), Low (up to 0.3GB per hour), Medium (up to 0.7GB per hour) and High -- the best for HD -- which uses 3GB an hour for HD streams and 7GB for Ultra HD streaming. The lower the quality, the less data is consumed. Remember to save your settings.

A lesser-known feature on Netflix is the Audio Description function, which is beneficial for viewers who have disabilities. When you activate it, a voice-over gives a description of what's happening onscreen during a show or movie. A voice describes the facial expressions, clothing, scenery, physical movements and other elements as they happen. The feature has been enhanced to give detailed descriptors for skin tone, hair and other physical identifiers.

Netflix says most of its originals have Audio Description available, and it works for some other titles on the platform too. You can look for the AD badge on a title, or type "Audio Description" in the app's search bar to see which movies and shows have it. To turn it on, begin playing a video on your device. Mobile device or computer users can tap their screens, while smart TVs, Apple TV or gaming consoles will need to use the remote control.

Subtitles are available for all audiences, and this year, Netflix made the function more customizable for users, including viewers who are deaf or hard of hearing. And if you enjoy watching foreign titles in their original languages, know that you can change the subtitle settings too. You can adjust the subtitle settings for font type, size, text shadowing or background.

You'll need to open Netflix in a web browser and select a profile from the account page. Click on Subtitle Appearance to change the settings and then click Save. This can be done for each profile on your Netflix account. You may have to reload the app on your TV for the changes to take effect. If you don't like the new setup, simply choose "Reset to default" to restore the previous subtitle settings.

Netflix has a Subtitles for the Deaf and Hard of Hearing (SDH) badge to label available titles. Like Audio Narration, users can also find TV series and films that include the accessibility feature by using "Subtitles for the Deaf and Hard of Hearing" as a search term.

Do you share your Netflix account with someone who occasionally watches stuff on your profile? Maybe your tween likes to sneak-watch Riverdale or another show that's meant for mature audiences. If you want to prevent others on your account from messing up your recommendation flow, pop a pin on your profile. Head to your account page from a web browser and scroll to the Profile & Parental Controls settings. Click change on Profile Lock, and enter your account password when prompted. Check the box where it says, "Require a PIN to access XYZ's profile." Enter a four-digit PIN.

With Netflix poised to charge subaccount fees for password sharing, you may want to nudge your friends, family or exes into getting their own memberships. You can do that by using the profile transfer feature, which allows users to relocate their profiles to a new account while keeping their personal watchlists, settings, recommendations, games and viewing history intact. Hover over your profile icon and click Transfer Profile in the menu. Select Allow to enable the feature. You'll receive an email notification within two days to let you know the feature is on, and anyone on your account who activates their own membership will be able to move their profiles. You can also toggle the transfer profile feature on or off by heading to your account page and clicking on it in the Settings section.