Google Chrome Mac Camera Not Working

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Christian Erdmann

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Jun 30, 2024, 10:05:32 AM6/30/24
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I have a Mac with Big Sur 11.1. Recently the camera stopped working when connecting to Google Meet. However, it's only an issue for other attendees. To me everything appears fine, I can even see myself in the windows. My microphone works great. But other users report my camera not coming up. It is ONLY on Chrome that this issue happens. Works fine on other browsers. Chrome has been allowed camera and microphone access in privacy settings. I've reinstalled Chrome. I've tried multiple accounts on Chrome and all don't work so it is a Chrome wide problem. I believe that something is happening in Mac OS that is continuing to block Chromes camera access. Though this does appear to be localized to the meet.google.com domain.

I solved my own issue, for those that are having the same go to chrome://settings/system and turn off "use hardware acceleration when available" this forced a restart of the browser that has things working now. Oddly the switch was back at the "on" position after the restart but the camera is now working.

The second step helped me. Some say you need to disable auto-update in Chrome, follow this link (I could not because I do not have an editor on Mac, but so far mine does not update automatically and I can still use my camera on Messenger and Teams calls): -ways-to-disable-automatic-chrome-update-in-windows-and-mac/

Mine was already off. I cannot think of anything else to try. I even uninstalled and reinstalled chrome. Cleared cache and history, made sure camera is enabled. I don't know how I am going to teach! Help

I am having the exact same problem. This started on 1/26/21. I am a teacher on an IMAC running on High Sierra. Suddenly my kids cannot see me but I see everything perfectly fine including myself. I am using Google Meet. I have gone to Chrome, Settings, Privacy, Site Settings and camera is on "ask before accessing". I have checked every "allowed" site and camera is on allow. I have restarted the computer and I have emptied my cache. I am in need of help as soon as possible. My apple system preferences has a Privacy but no place that I can find "camera".

For me, I had to toggle the hardware acceleration switch. Make sure you try that at least. Doesn't matter if it starts as on or off. Go to chrome://settings/system and switch on/off "use hardware acceleration when available"

For some reason, when I toggled the "Use hardware acceleration when available" to ON, it only then worked. When i turned it off, then it does not work. I am wondering if it is a software glitch from Chrome, or an issue with an outdated operating system I have (High Sierra). Either way, much appreciated this advice, I was going crazy trying to find solutions.

That solution solves for the camera, but it's a compounding issue once turned back off. With hardware acceleration on, the chrome browsing experience gets extremely glitchy with screen graphics turning to streaking blue/white/green lines making given websites unreadable. Anyone have a fix here?

Thank you! Yes, the updated Chrome is the problem. The older version works so beautifully! Thank you for the tip on canceling future updates, too - unless they fix this. Not sure why it's bugged out so fully for OS High Sierra. If another update actually works for the webcam, that would be ideal!

I have one that has me bamboozled at the moment - I have a new PC that refuses to display the camera in Chrome and Edge, but bizarrely works perfectly in Firefox and Opera (desperation caused me to test this). I get this message in both Play and Studio edit mode. Camera light comes on, but no action.

My wife also has a new PC of the same brand (Dell) and hers works perfectly. I have also tested both the built-in webcam and a USB item, same result and both devices work perfectly on everything else (Camera App, Teams, Camtasia).

It gets even better as I can set up a new app in Chrome or Edge, add a camera control and it initially works until I save and exit and then it does not. A new control on an existing app only works if I have not accessed the camera screen in the session yet, but then does the same.

This is concerning as I have created numerous apps that use the camera control. I've ran into problems in the past when the camera stopped working on older devices following a Power Apps update. I lost confidence in the camera control and now use Add Picture where possible. Sorry I can't help but I'll be watching this thread with interest.

We have an App that has started doing similar - when you first go into the screen with the camera control it works as expected but on subsequent visits to that screen it often gives the 'your camera isn't setup properly' message.

We have a button that cycles through the cameras (this is usually run on Android where there is a front and back camera) and cycling through the options and back to Camera = 0 gets the Camera working again. Annoying but at least there is a work-around for the users.

I suspect our App started doing this because we made some modifications recently, mainly setting the StreamRate to 0 and using the Camera's OnSelect event to fire varPhoto = Camera1.Photo (as Camera.Stream does not work if the StreamRate = 0).

Note, the reason that we set the StreamRate to 0 is that we found a 'memory leak' problem - the stream gets saved to device storage and only cleared with the App is closed (leave the camera control turned on in an Android device and check PowerApps storage usage in Settings, for us it would climb up to 2Gb and cause performance issues on devices without oodles of memory).

We have also discovered that the experimental setting 'Improved Media Capture' affects the way the camera control behaves (Camera.OnSelect will not fire in browser, but works on Android Player), so worth checking if that is turned on as it may cause or other issues as well.

I changed the StreamRate (was 0 as I use CameraName.Photo), turned on Improved Media Capture and toggled the Camera Number (and a whole heap of combinations of these), but no luck. It is only this PC that has the issue - the apps are mainly used on iPads and it works perfectly there.

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