No report data found for entity

[Elie Himy]

Hello,

I am able to get reports for all of my entity ids except one. It returns 0 for all metrics.

Request URL: https://api.outbrain.com/engage/v2/reports/externalId?entityId=00b591236b699176936ee13e21d0b52088&fromDate=20250330&toDate=20250330

API Response for entity 00b591236b699176936ee13e21d0b52088: {"totalItems":0,"metricsSums":{"paidReqs":{"value":0},"organicReqs":{"value":0},"totalReqs":{"value":0},"revenue":{"value":0},"reqsRpm":{"value":0},"paidClicks":{"value":0},"organicClicks":{"value":0},"totalClicks":{"value":0},"reqsPaidCtr":{"value":0},"reqsTotalCtr":{"value":0},"reqsOrganicCtr":{"value":0},"totalPvs":{"value":0},"videoRevenue":{"value":0},"widgetViewableImpressions":{"value":0},"organicWidgetViewableImpressions":{"value":0},"paidWidgetViewableImpressions":{"value":0}},"items":[]}

[nadav.porat]

Hey Elie do you have permission to all of them? 
who are you AM?

Nadav,

[Elie Himy]

Yes, my AM is Liran Lavion and she confirmed I have permission.

[nadav.porat]

we will check it as soon as we can

Nadav