Outbrain API endpoint throwing 504s

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Thomas Jaehnigen

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May 13, 2025, 1:11:17 PM5/13/25
to Outbrain-EngageApi
Hi - starting on Sunday May 11, 2025, the Outbrain API endpoint where we grab our revenue data so we can downstream process it every day, is thowing 504 errors.

Specifically the Error we get is this -- 504 Server Error: Gateway Timeout Here is code snippet we have used for ages to grab this data - requests.exceptions.HTTPError: 504 Server Error: Gateway Timeout for url: https://api.outbrain.com/engage/v2/reports/outbrain?entityId=00f7c4ff4240b0f46adc0d2b786dc18b44&breakdowns=day%2Cdoc%2Csection%2Cwidget&fromDate=20250511&toDate=20250511&limit=1000&offset=0&filter=revenue%3Agt%3A0

While we are glad our revenue performance is fine (looking at the Outbrain portal), we bneed the API endpoint to work, ASAP. Every day it throws alarms and alerts across the biz because the revenue data is missing in our reporting.

Please tell me when this can be fixed.

Thanks!!!

barak.litvinov

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May 15, 2025, 6:36:19 AM5/15/25
to Outbrain-EngageApi
Hi Thomas,

I apologize for the inconvenience caused by the API issue, but it should now be resolved.

Best regards,
Barak
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