Client is not seeing data for newly created publisher

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John Rosa

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Dec 2, 2024, 11:46:16 AM12/2/24
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Hello,

At the clients requests, I recently took 2 sections from publisher group - Arena Group (ID 4480) and created 2 new publishers.  They asked to do this for reporting purposes.

They are seeing data for the new publisher Autoblog (ID 327842) via API, but they are not seeing anything for the other publisher I created - Athlonsports (327841).
The relevant email address is included within both publishers, the Variant data collection button is checked off for both.  They have the external IDs.  I am not sure why they wouldn't be seeing the data.  Can you please assist?

Thank you,
John

Nadav Porat

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Dec 3, 2024, 3:18:40 AM12/3/24
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hey John, 
checking. 

Nadav

John Rosa

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Dec 4, 2024, 4:25:41 PM12/4/24
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This was an easy fix.  Apologies for wasting your time.  Just needed to add in the email address to access reporting.
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