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Juanjo Pollreisz
Speed tests have been run wired directly to the modem using Xfinity Speed Test and dslreports.com. Called support and they sent a service tech out. He said everything looks good, and had no suggestions. I asked if he could try an Xfinity modem to rule out an issue with ours, although I suspect the brand new hardware is fine, but he claimed that was "complicated" (I assume he didn't have one/didn't want to).
To rule out a computer limitation, I tried connecting two wired PCs to the router and simultaneously ran speed tests. As expected, both computers topped out at 165Mbps, exactly half of what seems to be the cap.
So the data I have is that everything is perfect: upgraded account, compatible modem, good signals in, good signals at the modem, "blazing fast" speeds according to Xfinity Speed Test... but not the Gigabit speeds I'm paying for. Is there anything else Xfinity should be able to verify on their end to make sure I'm provisioned correctly???
hey i have same or similiar issue i just posted about. For me it was the config they use for my xfinity approved 3rd party arris sb8200 modem is bad and is rejected by the modem. So same for me, line is good, netowrk is fine, they charge me for a gig even though my modem rejects their config everytime they push it and my service in reality remains the 300mbs i always had. If you have 3rd party hardware its likely they are just not configuring it correctly for gig service. Now good luck explaining that to support
you can check the same by looking at your modem logs, my arris sb8200 modem listens on ip 192.168.100.1 no matter what my internal network range is. i can check logs there and clearly see the failed gigabit config
That upload speed shows that the correct config file has not been pushed to / accepted by the modem. Have you tried power-cycling it lately ? Still no joy ?
Call 1-800-comcast and ask a rep to completely remove the modem from your account and to "re-provision" it from scratch. Also ask them to confirm that the provisioning and account data in their database is correct and complete and that the correct configuration / bootfile for your subscribed to speed tier is being pushed to the modem. Good luck !
"We now market our ultrafast service to over 3 million locations, of which over 500,000 include apartments and condo units. In the Louisville area, there are nearly 80 apartments and condo units on our 100 percent fiber network," the AT&T release said, adding that the company is "on track to exceed the 12.5 million locations planned by mid-2019."
The launching of the service by AT&T comes as a competitor, Google Fiber, continues to assess Louisville for an ultrafast Broadband network, and Time Warner Cable, now part of the Comcast organization, also has pledged to upgrade Internet speeds.
Internet-only pricing for customers who choose AT&T Internet 1000, the company's fastest speed tier on the 100 percent fiber network, starts as low as $90 a month. Internet customers on the 100 percent fiber network have access to the latest Wi-Fi technology.
Customers will also be able to instantly access and stream online movies, music, and games. "With these ultra-fast speeds, customers can seamlessly perform tasks like telecommuting, video-conferencing, uploading and downloading photos and videos, connect faster to the cloud and more," the AT&T news release said.
Like many others, the telecoms sector has seen huge levels of disruption in 2020. From surges in demand for some products, political policy delaying roll outs to new product launches, the year has been far from quiet. The shockwave of all of this is likely to continue to be felt long into 2021 and beyond. Here are seven predictions for what may be in store for the sector for the next 12 months.
A study utilising our benchmarking data found that the average speed purchased through Awin has risen to nearly 120 Mbps. In 2020 Fibre plus products (80Mbps+) have grown nearly 250% YoY and the new premium ultrafast speed products such as G.fast and FTTH account for 12% of all sales so far. What this means is that consumers are no longer looking for low-cost, which has implications for providers as well as price-focused comparison sites.
However, providers need to be aware that consumer expectations will also likely shift. A YouGov survey suggested a third of respondents felt that internet speeds had become worse throughout lockdown despite network data showing minimal impacts. With consumers now paying a premium, service outages or lapses in quality will lead to more consumers with itchy feet. Retentions may get even harder still with further Ofcom consumer protections to allow easier switching.
Many commentators including myself at the start of the year believed that perhaps this year was to be the year that 5G technology finally broke through the noise and hit the mainstream. Instead 5G has hit the headlines for all the wrong reasons with conspiracy theories, and as a key factor in the collapse of Anglo-Sino relationships with a ruling limiting Huawei 5G infrastructure within the UK.
Within home computing we also saw the latest Windows software now running on 5G friendly ARM processors and Apple stating they intend to migrate their Mac computers to ARM from the less mobile-friendly Intel chips. Next year, networks in the UK will likely focus on 5G as a core USP once again emboldened by a swathe of devices that will improve consumer desire for 5G.
For many businesses telecoms purchases are often focused on fast internet and landlines for their premises, with mobile telecommunications sometimes thrown in. With many workforces now going remote and many companies looking to downscale or remove office spaces, companies will have to consider how they ensure their workforce remain connected and able to share documents, video conference and access company networks.
Some businesses may look to support employees with subsidies to ensure employees purchase the most reliable connections which may drive further shifts to Ultrafast products. I wonder if businesses would seek to leverage bulk purchasing to either get bespoke packages or discounts for employees.
The affiliate channel has a number of employee discount partners generating volume in telecoms and it would be interesting to see if more bespoke offers in this space could grow them further. Some companies may shun fixed line for this, instead maybe looking at wider roll outs of company mobile technology; either laptops with mobile broadband or phones to tether from. The flexibility of mobile from a logistical and location perspective may drive growth in this area.
On top of this there is also a real fight over content exclusivity with many studios that used to use Amazon Prime and Netflix for distribution opting to launch their own services. Disney+ is the key example of this with its North America launch in November last year and its global launch earlier this year seeing it exceed 60 million subscribers by June, the target it set itself for five years. The restructuring of Disney announced last week shows that this is causing them to pivot to being even more direct-to-consumer.
Other content houses are taking the same steps, in the US NBC Comcast have Peacock which hit 10 million subscribers in three months and AT&T launched HBO Max. Live sports streaming is also growing with pub and stadium audiences on hold due to the pandemic. I expect that many more studios will look to leverage content exclusivity; a trend that already has caused Amazon and Netflix to double down on original content.
What this means is that the old value for money delivered by streaming services is likely under threat and that for some bundled satellite and cable TV may seem like an easier option. However, I also feel that we may see more la carte consumption with subscriptions being put on rotations depending on what series you are binging that month. There could be a real opportunity for services that help with content discovery and subscription management.
In the great depression people went to the cinema to distract from the events, in the credit crunch recession flat screen TV sales saw a huge boom. As well as distractions from daily woes, home entertainment is also a lot cheaper than leisure activities outside of the home. As we see the return of big nights in, despite economic pressure spend on ultra HD TVs, games consoles and streamed movies may actually increase. Trendforce reported that Q3 saw worldwide TV shipments hit a historical high with a 12.9% YoY increase which supports this prediction.
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