Logitech Webcam With Optical Zoom
Karlyn Hemmerling
RightLight 3 and high dynamic range (HDR) technology automatically adjust to help you look professional in any lighting environment, including low light, direct sunlight or high contrast lighting conditions.
Brio is a remarkable piece of technology that streams crystal-clear video with superb resolution, frame rate, color and detail, including autofocus and 5x HD zoom. Brio delivers 4K Ultra HD video at 30 fps, HD 1080p at either 30 or 60 fps, and HD 720p at 30, 60 or an ultra-smooth 90 fps for outstanding clarity, smoothness, and detail.
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Meet, stream, and record with Brio in any light and always look your best. From low light to bright backlit sunshine, RightLight 3 and high dynamic range(HDR) technology automatically adjusts to always highlight the most important subject: you.
Brio features dual integrated omnidirectional mics with noise-canceling technology. The mics capture audio clearly from up to one meter away without amplifying background noise so conversations always sound natural and clear.
Powered by both optical and infrared sensors, Brio delivers fast and secure facial recognition for Windows Hello. And no need to type a password for Windows 10: simply look into the Brio lens to login.
Brio retains a high frame rate (up to 90 fps) in any lighting condition for high-quality recording, asynchronous presentation sharing with Teams, and smooth, fluid gaming broadcasts that keep up with your every move. The higher frame rates are ideal for any situation that requires slow motion or an extra-smooth, fluid video stream.
The Logi Tune Desktop app simplifies personal device control and customization on select models, including Brio. The mini app works unobtrusively on your screen for uninterrupted video collaboration, providing zoom in/out, color presets, color adjustments, set manual focus, and enables easy download of firmware updates.
Brio is Certified for Skype for Business, Microsoft Teams, Zoom, Google Meet, works with Cortana, Windows Hello, and other popular applications including BlueJeans, GoTo Meeting, Pexip, and RingCentral.
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I use a Logitech c922 camera with the LogiTune software to crop the camera to focus only on a part of my home office background. However, every time Zoom grabs camera access (including starting a meeting, turning the camera on and off, or even going into video preferences), it treats it as if I am using the default camera settings, ignoring the LogiTune setup.
I can restore the settings by going back to the LogiTune setup process (at which point Zoom recognizes the settings I put in beforehand), but I don't want to be showing my full background for the first 10-15 seconds of each meeting I have.
This is also *only* a Zoom problem -- all other applications that use the camera accept the LogiTune settings without issue. This is also an issue with alternate Logitech software (G Hub) that again works with all other programs.
This issue might be related to another unsolved problem with Logitech cameras not working in HD on new Macs ( -else-having-problem-with-Logitech-webcam-with-the-new/m-p...) since the solutions seem to be similar.
No fix. Frustrated. Waiting on Zoom to update, but it's a surprisingly long time coming given the popularity of the camera. Had wondered if it was an macOS thing (in case Zoom was forced to implement something Apple gave them) but it seems like every other vendor manages to make the camera work in their software.
Workaround is to open Zoom and start a call, then launch FaceTime or PhotoBooth. These then take over the camera, and the resulting stream (i.e. without the quality problem visible) is also pulled through into Zoom. Going the other way around (i.e. open FaceTime then open Zoom) will degrade the video in FaceTime. Also, remember to open FaceTime once you've actually connected to your call - opening it when you're still on Zoom's video preview screen will fix that video, but won't then apply to the call video itself.
BTW there are references to it being an SD vs HD problem, but it's not - the quality is poor in either mode, and it's much more a "softness" or colour blocking issue (a bit like the 'touch up' option but turned up way too high).
**I am able to control my Logitech c922 camera (to zoom in/out, focus, brightness, contrast, etc) ONLY when I launch and manage the Zoom meeting by using updated Logi Tune software. That was a win and only took me 3 hour chatting with Logitech customer service to figure this workaround out. The old Camera Settings app does nothing.
However, Zoom needs to make an update on their end of things because when I join a Zoom that someone else manages, I have ZERO control over my camera. I will try the suggested FaceTime or PhotoBooth workaround (and post again if it works), but can't imagine that as a long term solution.
I'm experiencing the same issue - once I open the zoom call it ignores (logi tune / g hub) zoom settings. If I then open (logi time / g hub) and adjust the slider then zooms camera view is updated.
Can we please get this resolved?
Oddly Zoom doesn't seem to be using default settings, but something else? For the first 10-15 seconds on every call (before I fix it) my face is completely blown out white and oversaturated. Maybe these were the camera settings that were active when I first installed Zoom?
I have this issue, too. Want to be able to make more webcam settings than the Zoom video preferences allow. Tried with latest Logitech G Hub version (2022.6.271036), Webcam Logitech Brio and macOS Monterey (12.4) on M1 iMac. Added Zoom as an application in G Hub but the G Hub webcam settings do not do anything, nor do I see the video from the webcam in the G Hub webcam settings.
I'm having the exact same problem mentioned here, as well as the one discussed over here. Zoom is essentially downgrading a camera that works great, and the only solution is to open the LogiTune app every time a new Zoom meeting starts.
Seeing similar things. My Logitech Brio will work with Zoom by default but it's lower quality. Then, after turning on LogiTune, the camera will correct, but then freeze or blackout a few minutes later.
Zoom is disregarding the LogiTune settings and really only works reliably without them. Such a shame since I took the time to upgrade my home office and the primary app for using my new camera is Zoom.
Agreed. Brand new Mac Studio, latest LogiTune/Zoom. When I start Zoom, it ignores LogiTune. Then I CAN adjust the image in LogiTune but it is really choppy to work with - like the LogiTune app is wrestling with Zoom over who's in charge.
Add me to the list of angry Zoom subscribers. The absence of real controls for mainstream cameras is unacceptable. The Logi Tune app connection to Zoom is not rock solid. We pay for well-crafted software but not getting it.
I found this reddit thread -- _with_brio_camera_on_zoom_calls_using/ -- which suggests making sure HD is checked in zoom preferences -> video settings. Played with it for five minutes, and it seems to work for me.
This is STILL a problem! I had figured a work around -- don't ask me how, but it was like 4 steps I had to do in a specific sequence after a Zoom meeting was live -- but now, after the LogiTune *upgrade*, it's really a problem. We need a FIX!
I was one of the original complainants as Jim 45th. My handle got changed to this, however. With the most current versions of Zoom and LogiTune, I can control camera settings in Zoom. using LogiTune. Can't explainwhy, only report that it does.
That's good to hear @jimonboca! I suppose I should have been more specific with my problem - I'm using the Logitech G Hub software to apply camera settings (I believe it's intended to supersede LogiTune, could be wrong though!). Once I have Zoom open and have entered a meeting, I'm then able to use G Hub to make the required adjustments. The problem is, everytime I close the Zoom program, and sometimes just when entering a new meeting, things go back to default and I need to enter G Hub again to re-apply the settings I need. At least I can get there I suppose, but it would be a way better user experience if Zoom wasn't overriding the G Hub settings all the time!
I have additional detail to add to this, as well as requesting a fix. I have users with Logitech BCC950 cameras experiencing similar issues. All my users are on Windows clients, and we have narrowed down the cause as occurring any time that the Group HD setting is turned on. If this setting is turned off, the issues do not occur. If the Group HD setting is ON, my users' cameras will reset their zoom and other settings any time that they are pinned by another user during a meeting. This does not occur if the Group HD setting is turned OFF. Please help!
Just got the C922 Pro camera and realise this problem. Settings all done via LogiTune but when I start Zoom, it ignores these settings. Workaround is to click on the LogiTune app to "reconnect" the camera, wait a few seconds for Zoom to accept the LogiTune settings again. Very annoying
I would like to upvote this. This is particularly annoying for us mac users.
c922 camera and this exact situation. Zoom looks blurry as default, HD checkbox etc. Need to load logitune and then click through items to get to the camera controls/preview for the camera. logitune -> devices -> select c922 -> wait for it to load, and then watch as logitune takes over the driver.
Its so annoying im almost at the point where i need to buy a new camera.