Diagbox Authentication

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Meri Thilmony

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Aug 5, 2024, 9:29:07 AM8/5/24
to emistabjo
UserAuthentication is the only feature that will allow the use of the biometric scanner or card reader to authenticate. User Authentication can also be used on Color devices when clients only wish to manage color copying and printing, but allow black & white copying and printing without tracking the number of prints, and requiring authentication only to copy or print in color (Public User mode).

STEP 3: Logout from public then login as Administrator and go to [User Auth/Account Track] > [Authentication Method] > Set the User Authentication to [ON (MFP)].


STEP 6: Register a Username and Password, on the machine Administrator mode go to [User Auth/Account Track] > [User Authentication Settings] > [User Registration] > then click [New Registration] to register a new user.


STEP 8: Once registered, users should be able to use the username and password to access the machine. Please refer to this LINK on how to update the username and password on the printer driver for Windows OS or this LINK for MAC OS.


If Public User Access is set to ON, you can set the username/password and control the function permission by going to Administrator mode of the machine go to [User Auth/Account Track] > [User Authentication Settings] > then select [Public User].


STEP 1: On the machine Control Panel, click [Menu] > [Utility] > [Administrator Settings] > [User Authentication/Account Track] > [General Settings] or [Authentication Type] > and change the User Authentication to [Authenticate] then select [ON (MFP)].


STEP 3: Click [OK] to Save the settings. A message will prompt "Are you sure you want to clear Used Administrator's Data?", select [Yes] and then click [OK].


STEP 4: Once enabled, go to [Menu] > [Utility] > [Administrator Settings] > [User Authentication/Account Track] > then go to [User Authentication] as this option will be available already.


STEP 6: Enter the Username and Password for the new user. No need to enter the E-mail Address. Then select the [Function Permission/Authority] at the bottom to set the needed functions for the user. Click [OK] to save and exit. Click [Close] until the Main Menu.


STEP 7: (Optional) If you are using Public User Access, click the UP Arrow to go to page 51/51 and the Public registration will be visible. Select the [Public] box and click on [Edit] to set the username and password (if you choose ON (With Login)) or set the [Function Permission/Authority] for public use. This is where to set the Public access to Black/White only for Copy and Print if needed. Click [Close] until the Main Menu.


Quick Notes: Only use either User Authentication Settings or Account Track Settings at a time, don't enable both options as this will not work. If the Authentication Type will be changed to another option, the usernames and passwords that were registered on the machine will automatically be removed and there's no other way to retrieve them. Thus don't just turn OFF or change the Authentication Type if it is already enabled.




However, I have a problem with the cruise control. When I activate the cruise control and the system detects a traffic sign with a speed different from the one I have set, the message "mem" appears next to the sign. I am supposed to be able to press the "mem" button on the cruise control stalk to take the new speed, but it does not work. I have tried all the options in Vlud's program, but nothing works.


To set the new speed i click 2 times fast on the mem key. The thing here is that its not working when i use the new Cirocco. If i put the old cirocco on the car, the system works as intended, replacing with the new Cirocco, the system does not work again (the speed setting).




I also have the new cruise control stalk, I've had it for over a year and it has always worked fine. It only stopped working after I changed the Cirocco, it detects that I press the "mem" button twice but does not take the new speed. I think the pinout of the Cirocco connector must have changed and it must not be receiving the command to change the speed. I think so, I don't know...


I tried to restore the settings from my old dashboard, but that didn't work either. I think the pinout of the new panel is different from the old panel.

I have attached a short video showing the problem. If anyone can help me, I would be very grateful.


Ok after I've connected the car to the Diagbox diagnostic tool and it's showing an error related to missing configuration data i think that im having an issue with the cruise control memory function on my new Cirocco.


When I switch back to the old/original Cirocco, the memory function works perfectly. If I switch back to the new Cirocco, the memory function ("mem") doesn't work, but the rest of the cruise control functions normally.


Soweit ich das verstehe, sollte der Cirocco die gespeicherte Geschwindigkeit aus dem Speicher abrufen, wenn Sie die Taste "mem" am Tempomat-Hebel drcken, whrend das Men zur Auswahl der Tempomatgeschwindigkeit aktiv ist.


Wenn ich zum alten/originalen Cirocco wechsle, funktioniert die Speicherfunktion einwandfrei. Wenn ich wieder zum neuen Cirocco wechsle, funktioniert die Speicherfunktion ("mem") nicht, aber der Rest des Tempomaten funktioniert normal.


Zu Ihrer Information: Ich habe den Cirocco mit einem Herstellungsdatum vom 23.11. gekauft und er war fr mich komplett neu, wurde zum ersten Mal nur in meinem Auto verwendet. Knnte es einfach sein, dass ihm Software fehlt?


Regarding the "USB" on the back of the Cirocco, I think you most likely are mistaking it for the LVDS connector, which is used in order to display the 3d maps on the cluster. It works fine without it, but if you check there may or may not be a second LVDS port on your NAC unit which you could connect then with an additional cable in order to activate this function.


For the configuration, as far as my knowledge goes all parts that come from the factory are not configured beforehand, all configuration is carried with the unit in the car. To do so, a method in order not to mess anything up would be online telecoding it using a one time token via Diagbox or going to a dealership to carry this procedure out for you(you can quote them beforehand and decide if it is worth it). If you would like though to code it yourself, you can by building a cheap arduino tool and configurating the unit either by manually entering the data or using a provided config file if available(check the codes from the unit to those in the repository).With this method, it is best that you back the existing firmware multiple times in order to assure that the data is ok, then try to rewrite it with the original data just to verify that everything is alright with the backup and then trying to carry out modifications. Some information is available on github, simply search arduino psa nac rcc cirocco and you will find it.

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