Need help with Access Violation problem using EMBIRD

[Charlottes Grammy]

Hoping someone has dealt with this issue to resolution ... I keep getting the error message "Access violation at address XXX in module EMBIRD.EXE". I've already uninstalled and reinstalled from the EMBIRD website, updated my passwords but still no luck. Thanks in advance!

[smu...@comcast.net]

Thank you for the inquiry. Yes, the Technical Support line for EMBIRD provide resolution via email instructions. For others advisement, I uninstalled, including deletions of the settings when asked, and disabled my anti-virus software when reinstalling the software. Has worked perfect ever since!

Thanks Again!

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From: "Charlottes Grammy" <ksm...@gmail.com>
To: embird...@googlegroups.com
Sent: Sunday, January 4, 2015 9:02:19 AM
Subject: Need help with Access Violation problem using EMBIRD

Hoping someone has dealt with this issue to resolution ... I keep getting the error message "Access violation at address XXX in module EMBIRD.EXE". I've already uninstalled and reinstalled from the EMBIRD website, updated my passwords but still no luck. Thanks in advance!

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[Marietta Walker]

Be sure to right click and run it as administer every time or right click, choose properties and check the box to run as administrator.  Then you must always click on the shortcut and open Embird. Do not click on a design and let it open Embird.

 

Regards

Marietta in MO

 

From: embird...@googlegroups.com [mailto:embird...@googlegroups.com] On Behalf Of Charlottes Grammy
Sent: Sunday, January 4, 2015 10:02 AM
To: embird...@googlegroups.com
Subject: Need help with Access Violation problem using EMBIRD

 

Hoping someone has dealt with this issue to resolution ... I keep getting the error message "Access violation at address XXX in module EMBIRD.EXE". I've already uninstalled and reinstalled from the EMBIRD website, updated my passwords but still no luck. Thanks in advance!

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[Norton, Pamela]

Thanks, SMUSE4.  I disabled my anti-viruses and successfully installed 2015.

 

I was going crazy by installing and removing the Embird program multiple times.

 

Thank you,

 

Pamela

 

 

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[Peggy]

Have you tried a cold boot of the computer? Not just a Restart, but Power it down. Let it sit for 2 or 3 minutes. Then turn it back on.

 

Are you running on Windows Vista, Windows 7, or Windows 8? Did you INSTALL by saving the installation file to your computer first, and then right clicking the downloaded file and choosing Run as Administrator? Skipping this step can cause problems with Embird not being able to write its stuff into the appropriate parts of Windows and being allowed to run them later.

 

After installing Embird properly, try running it as an administrator. Shut Embird down. Right click the desktop icon and choose Properties from the pop-up menu. Click the Compatibility tab in the new window. Click on the box next to Run this Program as an Administrator. If running on Windows 8, you may also want to check the box next to Compatibility mode and choose to run it like it is on Windows 7. I don’t have to do that but some do …  Now, click on Apply/OK. And see if Embird runs OK. 

 

Peggy in Ohio

www.flywithembird.net    Embroidery designs and Embird classes

Group Mom of Embird101, AbsolutelyEmbird, and FlyWithEmbird on Yahoo Groups

 

[ROSSQ...@aol.com]

Be sure to right click and run it as administer every time or right click, choose properties and check the box to run as administrator. Then you must always click on the shortcut and open Embird. Do not click on a design and let it open Embird.

 

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[Judith Goss]

Peggy.... I am also having the same problem with access violation errors 

I purchased embird in December and I haven't upgraded yet. I am attempting to bring in ready made fonts with font engine. I run as adm every time. I have powered off and I have set my file permissions to share. 

Any ideas?? Please!

[Judith Goss]

Peg . I have done all the above and still can not bring my files in. I continue to get an Access Violation message. I'm getting pretty frustrated. Please Help.

[Judith Goss]

I have the same problem. I have run as administrator. Shared the files and continue to get an Access Violation warning. Very frustrated. Can anyone help?

[Peggy]

Hi Judith,

 

First, I would upgrade to the latest version. We are on build 10.11 and some of the glitches have been ironed out.

 

I would do a fresh install since you are having issues. That would mean getting rid of everything Embird before reinstalling. I have a document for that on my Yahoo Groups (see links below). You’ll find the FreshInstall.pdf file in the Files section under the Embird Help folders on both groups. There is one specifically for Windows 7 but it works great for Windows 8 too. Everyone is welcome to join. And there is lots of help in the archived messages too.

 

If that doesn’t take care of the errors, try installing directly into the c:/drive, not into Program Files. Program Files is a restricted folder and some computers really don’t like having some programs installed there. You can change the installation folder on the page where you enter your name and address during the installation.

 

Peggy in Ohio

www.flywithembird.net    Embroidery designs and Embird classes

Group Mom of Embird101, AbsolutelyEmbird, and FlyWithEmbird on Yahoo Groups

 

https://groups.yahoo.com/neo/groups/AbsolutelyEmbird/info

https://groups.yahoo.com/neo/groups/Embird101/info

 

[Peggy]

Try installing into c:/Embird32 (or c:/Embird64) instead of the default folder. You can change the location on the page during the installation where you input your name, address, etc. Be sure to right click the installation file and run as administrator if running on Windows Vista, 7, 8 or 8.1. Some computers are over-protective of their Program Files folders.