Re: External Repairing Work at EGV

[kaushik banerjee]

Debojyoti,

I'm the owner of Tower 14, Flat 20-02.

The 2nd bedroom window wall is damaged due to water seepage and will need repair.

Thanks,

Kaushik 

On Fri, Feb 24, 2017 at 11:33 PM, Debojyoti S <deboj...@elita.in> wrote:

Dear Sir/ Madam,

This further to our email dated 30th December, 2016 regarding repair of seepage in your apartment from exterior walls of blocks in Elita Garden Vista. Now since we are nearing  the completion of the rectification of external walls repair in all the blocks against complaint received till date from the owners. We once again request you to let us know if any seepage is observed in your apartment from the external walls within 09th March 2017 positively as after the same any rectification henceforth has to be done by you at your cost since the defect liability expired long back.

Please feel free to contact us back for any further clarification.

- Thanks & regards,

Debojyoti Sengupta

Manager – Customer Services

Elita Garden Vista Projects Pvt. Ltd.

3/1 Dr. U.N. Brahmachari Street,

Kolkata – 700 017.

CFU: + 91 91633 66906

M: + 91 98048 82479

P:  +91 33 6628 0311 / +91 33 6628 0100 

F:  +91 33 2287 3904

Web: www.elita.in

          

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---------- Forwarded message ----------
From: Debojyoti S <deboj...@elita.in>
Date: Sun, Jan 1, 2017 at 11:20 AM
Subject: External Repairing Work at EGV
To: debojyoti gmail <deboj...@elita.in>

Dear Owners,

As you all are aware, that the external walls of all blocks are being patch rectified for the damp since February 2016. Most of the external walls are repaired and patch painting work is also done in many of the blocks. However we have received a few complaints from the apartments of the blocks where external rectification work of wall is already completed.

It becomes difficult to rectify the defect for a particular apartment from outside using Gondola/Spiderman each time.

Hence we request all the owners to please let us know if any seepage is observed from the external walls of the block within 14.01.2017 to enable us rectify the defect together in a particular block.

Please feel free to contact us back for any further clarification.

- Thanks & regards,

Debojyoti Sengupta

Manager – Customer Services

Elita Garden Vista Projects Pvt. Ltd.

3/1 Dr. U.N. Brahmachari Street,

Kolkata – 700 017.

CFU: + 91 91633 66906

M: + 91 98048 82479

P:  +91 33 6628 0311 / +91 33 6628 0100 

F:  +91 33 2287 3904

Web: www.elita.in

          

[Ajay Kumar Singh]

Debojyoti

Either you are not aware of the meaning of English words or do not have the understanding of how to write official mails.

What do you mean by " contractor involved in this rectification work can not be expected to continue with this rectification till eternity, just because certain owners are not staying in the flats or have no intention of doing so, having purchased these flats for investment purposes". 

Pl understand that this is not a personal mail to a friend but an official mail on behalf of Builders

​ to owners of EGV. Pl be factual in your writings without bringing in your frustrations for whatever reason.​

Best Regards

Ajay Kumar Singh

Elita Garden Vista

Akandakeshari, Newtown

Kolkata-700135, West Bengal

M:+91 9831964790

email: singha...@gmail.com

On Wed, Mar 1, 2017 at 5:04 PM, Debojyoti S <deboj...@elita.in> wrote:

Dear All,

Perhaps, due to lack of clarity, my mail of 24th February 2017 has been misunderstood as a result of which I am being questioned as to the validity of the time limit indicated by me. 

I would like to clarify that this mail is not meant for owners who have already brought to our notice existance of seepage inside their flat due to external surface problem. Rectification of the external walls outside such flats has been done or is in the process of being rectified. 

Through the mail dated 24th February, 2017, we had intended to address such owners, who are not residing in the complex to check the existence of dampness mark if any, in their flats due to external surface defect so that external surface of such flats can also get rectified. Since over the years, the towers have encountered minimum of two monsoons, surely ingress of any moisture due to external surface defect would be known by now and can be easily reported. The time limit to revert on the subject up to 9th March 2017 has been given as the  contractor involved in this rectification work can not be expected to continue with this rectification till eternity, just because certain owners are not staying in the flats or have no intention of doing so, having purchased these flats for investment purposes. 

I trust I have clarified the position and regret the inconvenience caused to any owner through my mail having being misunderstood. 

- Thanks & regards,

Debojyoti Sengupta

Manager – Customer Services

Elita Garden Vista Projects Pvt. Ltd.

3/1 Dr. U.N. Brahmachari Street,

Kolkata – 700 017.

CFU: + 91 91633 66906

M: + 91 98048 82479

P:  +91 33 6628 0311 / +91 33 6628 0100 

F:  +91 33 2287 3904

Web: www.elita.in

          

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[Mohit Chattopadhyay]

 

Dear Mr.  Debojyoti,

 

Please find enclosed the complaint sheet which was handed over to you at the time of taking possession.

 

Subsequently you had informed that the issues were resolved and I have checked the same and apparently it was found OK.

 

However yesterday, I have found that the Complain No 9 i.e. Bathtub cracking issue were actually concealed by putting some paints / synthetic materials.  The issue could not be detected as we are yet to occupy the flat.

 

I feel this is tantamount to deceiving.

 

Please take suitable action for rectification.

 

With Regards

 

Mohit Chattopadhyay

Flat 28#02 ; Unit 4

 

 

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