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SplashtopOn-Prem is the best value on-premise solution for secure remote access, remote control, and remote support to any device. This all-in-one solution offers both unattended anytime access and attended on-demand connections, making it the perfect solution for all your remote access needs. Enable employees to access to work computers from anywhere and IT and help desks to efficiently support computers and devices.

Security is at the essence of Splashtop's operations and architecture. All sign-ins undergo mandatory device authentication and optional two-factor authentication. Sessions are protected with TLS and 256-bit AES encryption.

Install the Splashtop On-Prem Gateway in your DMZ or behind your corporate firewall. Remote sessions can negotiate peer-to-peer across locally routable networks or bridge through the Splashtop On-Prem Gateway for cross-network access.

Invite users with a specified team role. Organize your users and/or endpoints into groups for more effective management. User/computer access permissions can be specified at an individual level or through group settings.

Easily transfer files between computers. You can transfer files without starting a remote session, and you can drag-and-drop or work in the file transfer window move files between your local and remote computers during a session.

Redirect a USB device (smart card, security key, stylus, gaming controller, printer, HID device) from your local computer to the remote computer. The redirected device works just like it's plugged in to the remote computer.

Remotely reboot or wake up your computer. You can reboot the remote computer from the Splashtop app or web console. In order to remotely wake your computer, the target computer must support Wake-on-LAN and be connected via LAN cable (and another computer on the same network must be powered on to bridge the WoL packet).

Make your support sessions more efficient with in-session voice call. This offers users an additional way to communicate during remote support sessions. Similar to VoIP (Voice over Internet Protocol), users on both ends of the remote session can communicate by talking to each other.

I'm curious for those that run on prem, how do you like it? Any regrets from not going cloud based? What was your selling point to be on prem vs cloud? Just trying to get some information on all angles before we go to deeply into things. Any information or tips are appreciated.

There wasn't a cloud option when we first purchased Jamf, and until recently the pricing for cloud was a lot more expensive than on-prem. Now that the pricing is almost identical we will be looking to migrate prior to our next renewal.

I have worked at four different locations that all were on premises. At three of those locations, everything functioned perfectly and Jamf support was always there to help with issues.

Overall I would prefer cloud for the following reasons: - Jamf manages the back end. They want you to be successful so you will rarely, if ever, have any problems. - Apple and Jamf are very careful when it comes to security and will be able to overcome any concerns of internal network security. - When new features are rolled out in Jamf Pro, you will have them within a couple weeks instead of waiting for the server team to install and test.

My vote is cloud, we are beyond happy with service. I think ours has only been down 1 time in over 4 years, and it was our issue. It went down during "my evening" and our backup jamf admin called it in and work with Jamf to get it resolved before I woke up. Jamf also evaluated why it went down and planned specific maintenance to insure it won't happen again.

I think one of the most important things of a successful macOS user experience is the speed at that you can adapt and implement Apple changes, hosted Jamf is as close as you are going to get to day of Apple release.

I have seen first-year pricing is about the same, but what about subsequent year renewals? Off the top of my head that's costing only something like $20.00/year for macOS renewals for on-prem while cloud price is first-year every year.

I haven't checked Windows management cost lately, but a few people that post here and some of our internal staff say that hosted jamf is significantly less than Windows. The two times cost has come up in the past 17 years I have asked what the windows cost was and the questions about Jamf cost just magically went away. best tool for the job.

I think more and more about the total cost of windows in our org and i'm kinda sure with O365 pricing and the special/custom stuff to get windows to work with other systems.... I now think there is a Microsoft enterprise tax.

Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. Jamf is the only company in the world that provides a complete management and security solution for an Apple-first environment that is enterprise secure, consumer simple and protects personal privacy. Learn about Jamf.

This site contains User Content submitted by Jamf Nation community members. Jamf does not review User Content submitted by members or other third parties before it is posted. All content on Jamf Nation is for informational purposes only. Information and posts may be out of date when you view them. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation.

We're starting outline our architecture and how data will flow, and we're looking to forward data to both an on prem dev environment and cloud environment at the same time. Splunk documentation only seems to show how to install to forward to one version or the other.

I do see that you can modify .conf files to clone data to multiple locations, but during install you're still choosing Splunk Cloud or Enterprise. I guess I'm looking for some input on how people with both types of environments at the same time handle their data.

I am currently dealing with an issue where one of my user's accounts expired on our prem solution (which should be synced with AD through AD Connect), but they can still access their email, teams, and all that good stuff. It doesn't seem to have synced up correctly with Azure AD.

4. Trying to log a Cisco TAC case is a problem. They won't act without a contract number or a Serial Number. However, with the access I have i can not find the S/N on this VM. And there is not contract associated because this is a free download/service for people with a Smart account.

Your putty issue may be that you are using an older version of Putty. I was using .60 version and I was getting a simular issue until I downloaded a new version 0.7? and I don't have that issue any longer.

1. The "SSO service: Unable to reach Cisco" error was caused by the On-Prem server proxy setting - I had to change it from a hostname to an IP address. Now we don't get the error. However, a popup asks to confirm, But the "NEXT" button is grayed out so I can't go any further.

2b. Lost password for direct access to the Console/Linux prompt. There is no recovery procedure so we rebuilt the On-Prem VM. But, that does not get you to the root account. And not a lot of options in the on-prem utility. e.g there is ping but no traceroute.

Everything is configured correctly I assume. I set up the proxy confiuration and I can see the request being forwarded through the firewall correctly. Unfortunately I'm not the administrator of the proxy itself, so I don't know what happens here. If I curl the three URLs as renjithg suggested I get an error. That's quite correct because curl is not using the proxy configured with the CLI. Now if I use curl-vx proxy-ip:8080 api.cisco.com:443 everything works fine. So it's not the proxy I think.

I am in similar boat, but I am getting the error as - LCsClient#identityCert(Map) error while doing network mode registration of new local account. I did the curl test and that was all good. the on-prem server connect to cisco but the above error is seen.

The registration file gets generated from on-prem Cssm, but then when I do the registration on the Cisco CSSM and try ot generate authorization file, it shows the similar error on the cisco smart licensing portal as well.

I have migrated 24 PC's from On-Prem to cloud. I have a number of minor issues but not sure how to fix them. I used the migration policy which worked well. Added the license to the Cloud (35 seats) but I am told that I'm using 35/35 licenses even though only 24 machines are currently activated and showing on cloud. Is the On-Prem ERA counting towards this license count as presumably they both report back to EBA. Liveguard reports the correct number of activations at 24 but 35 is showing against 35 licenses for Eset EndPoint. How do I stop the additional licenses being shown, do I uninstall ERA from the On-Prem server.

Hello. The licensing is the same for cloud and on prem. So when you have upgraded your license, it has upgraded it on all active endpoints, regardless if they are connected to the cloud version or on premises version. Even if you uninstall ERA from the on-prem server, but do not remove ESET from those other 11 machines, they will continue being counted. The best thing would be to login to EBA, deactivate all devices, and reactivate only the ones connected to ESET PROTECT Cloud, using the console activation task. Unless you have some more machines to migrate.

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