How to Opt out of Text Messages

Marsha Ebanks

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Jul 7, 2016, 1:23:20 PM7/7/16

to Elexio Users

Hello,

How can the people who we text opt out of receiving our texts. We have members who do not attend anymore and they wish to be removed from our text blasts.

Josiah Rocke

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Jul 8, 2016, 9:55:23 AM7/8/16

to Elexio Users

this is actually TOO easy. if they text back "STOP", the software disables texting. Alternatively, someone with the correct permissions just needs to go to the users profile, click "Additional information" and check the "opt out of text messages"

Josiah Rocke

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Jul 8, 2016, 9:56:25 AM7/8/16

to Elexio Users

and by TOO easy, I mean we have had users sign up for a text mailing list, then text STOP, and not realize it would disable ALL texting from the church, not just the list they didn't want to be on anymore....and the only way to get them back in is give them a code and they have to text "START" to it.

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