Netvigator Speed Test Hk

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Elsa Hoelscher

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Aug 3, 2024, 5:31:39 PM8/3/24

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The Office of the Communications Authority ("OFCA") has commissioned SamKnows Limited ("Contractor") to design, establish, operate, support and maintain a system located at a local data centre for provision of broadband performance test service in Hong Kong (the "System").

Users may carry out broadband performance tests via OFCA's website ("test website") at , or through mobile software applications ("mobile apps") installed on devices operating with iOS or Android mobile operating systems. The mobile apps can be downloaded for free through the following channels -

While the test website and mobile apps are available free of charge, users should be mindful of additional service charges which may be incurred from the data usage involved in performing broadband performance test. In particular, if users are located outside Hong Kong, they may need to bear additional service charges for the data usage and the charges payable may be substantial.

The data usage involved in performing broadband performance test through mobile apps varies with the speed of mobile broadband connection under test and the time required for completing a test. For instance, it may vary from several megabytes ("MBytes") for a 128 kilobits per second ("kbps") mobile broadband connection to several hundreds of MBytes for an ultra high speed (300 megabits per second ("Mbps") or above) connection or even more than one thousand MBytes for a 1000 Mbps or above connection. Users are advised to keep track of their data usage from time to time in order to avoid any unnecessary mobile service charges.

The speed measured by the System may be lower than those claimed and provided by broadband service providers ("BSPs") in their service plans ("claimed speed") due to various factors which may include, but not limited to -

To ensure that the System can accurately measure the speed of fixed broadband connection provided by a BSP, the computer running the test is recommended to be connected to the customer termination point of the BSP at the customer premises through a direct cable connection to avoid any bottleneck which may be introduced by other network equipment. Depending on the minimum requirement for the transfer of test file, a minimum speed of 512 kbps for fixed broadband connection may apply.

Data speed generally refers to how fast data are transmitted to/from user equipment or device. It is usually measured in units of Mbps or kbps. 1 Mbps equals 1000 kbps. Downloading a song of 4 MBytes requires less than 40 seconds at a data speed of 1 Mbps while downloading the same song will require a longer duration of about five minutes at a data speed of 128 kbps.

The System will record test results through the test website and mobile apps without collecting any personal identifiable information of users. Such test records are collected for the compilation of statistical reports and the diagnosis of problems with or concerning computer systems to help improve the test website and mobile apps.

When you perform test through the test website or mobile apps, the System will collect and record data obtained from the test results, including upload and download speed, network latency, packet loss, jitter, connection type, device type and IP address, as the case may be.

The data collected by the test website and mobile apps are secured and access to them is restricted to authorised personnel only. For details about OFCA's Privacy Policy, please visit _policy/index.html.

OFCA is committed to ensuring that the test website and mobile apps have adopted accessibility design to the maximum extent possible. However, the test website or mobile apps may not incorporate all accessibility features. If you wish to have information in a format accessible to you, please let us know by email to webm...@ofca.gov.hk.

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Actual throughput speed will vary based on factors such as the condition of wiring inside a specific location; computer configuration; network or Internet congestion; and the server speed of the Web sites accessed, among other factors. Speed and uninterrupted use of the service are not guaranteed.

The MYSPEEDMETER measures the speed (called throughput) that data is transferred between your computer and our network location. Your download speed measures the rate that information is transferred from the Internet to your computer. Your upload speed measures the rate that information is transferred from your computer to the Internet.

Your computer connects through the service platforms of your High Speed Internet service provider, through the public Internet, to our test servers on our service network. This test directs your computer to download various types and sizes of files from our test server, and then to send them back up to our server. The time it takes to download and upload these files is recorded and a throughput speed is calculated from the times (the test files are deleted after the test is complete to conserve your disk space). The throughput so measured is the end-to-end performance between your computer and our network servers, instead of just that of your High Speed Internet service.

Testing the throughput of high speed broadband connections of above 500Mbps requires powerful computers. CPU of at least Intel CORE i5 running at above 2.5Ghz, 6M RAM memory or above, and super fast disk drive of either SATA3 at 7200rpm or Solid State Disk are required.

The actual speed achieved will depend on several factors. The throughput of your High Speed Internet service is affected by a number of factors, including the distance between your computer and the broadband service platform (e.g. distance from the wireless / mobile base station, if you are on a Wi-Fi/ Mobile broadband connection), the network distance from our network location to your computer, the performance of network servers and routers, the condition of all lines between these two points, environmental factors, and your computer performance. Unfortunately, there's no guarantee that you will achieve the maximum speed, as many of the above factors are external and dynamic.