Ramais caindo depois de 30 segundos

[Carlos Augusto Infoextreme]

OLá grupo boa tarde. 
Estou com o seguinte problema, alguns ramais falam durante 30 segundos e depois disso cai a ligação. Alguém já passou porisso?

São ramais sip, estão na mesma rede, mas de um salão para o outro é interligado com uma rede ponto a ponto. 

[Paulo Rogério]

Já enfrentamos problemas assim, e aqui a solução foi simples. Dá uma verificada nos cabos tanto da rede como do servidor e verifica se sua internet não está oscilando....

[Carlos Augusto Infoextreme]

Boa tarde Paulo, Não está oscilando, é uma antena ligada a outra.

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[Juliana Aboud - DONN Soluções]

Carlos, já enfrentei este problema em softphones com parâmetros de configuração para derrubar as chamadas exatamente neste tempo de 30 segundos.

 

Juliana J. Aboud

Supervisora de TI e Telecom

11 98999.0928

julian...@donnsolucoes.com.br

--

[Carlos Augusto Infoextreme]

Boa tarde Juliana, estou testando em Softphones, telefones ips e Atas. 
Tds dão o mesmo problema 

--

[Nathanael Darwin]

O que aparece no CLI quando cai a chamada?

[Carlos Augusto Infoextreme]

 -- Executing [7000@from-internal:1] Macro("SIP/8000-000008b3", "exten-vm,novm,7000") in new stack

    -- Executing [s@macro-exten-vm:1] Macro("SIP/8000-000008b3", "user-callerid,") in new stack

    -- Executing [s@macro-user-callerid:1] Set("SIP/8000-000008b3", "AMPUSER=8000") in new stack

    -- Executing [s@macro-user-callerid:2] GotoIf("SIP/8000-000008b3", "0?report") in new stack

    -- Executing [s@macro-user-callerid:3] ExecIf("SIP/8000-000008b3", "1?Set(REALCALLERIDNUM=8000)") in new stack

    -- Executing [s@macro-user-callerid:4] Set("SIP/8000-000008b3", "AMPUSER=8000") in new stack

    -- Executing [s@macro-user-callerid:5] Set("SIP/8000-000008b3", "AMPUSERCIDNAME=teste 3 lagoas") in new stack

    -- Executing [s@macro-user-callerid:6] GotoIf("SIP/8000-000008b3", "0?report") in new stack

    -- Executing [s@macro-user-callerid:7] Set("SIP/8000-000008b3", "AMPUSERCID=8000") in new stack

    -- Executing [s@macro-user-callerid:8] Set("SIP/8000-000008b3", "CALLERID(all)="teste 3 lagoas" <8000>") in new stack

    -- Executing [s@macro-user-callerid:9] ExecIf("SIP/8000-000008b3", "0?Set(CHANNEL(language)=)") in new stack

    -- Executing [s@macro-user-callerid:10] GotoIf("SIP/8000-000008b3", "0?continue") in new stack

    -- Executing [s@macro-user-callerid:11] Set("SIP/8000-000008b3", "__TTL=64") in new stack

    -- Executing [s@macro-user-callerid:12] GotoIf("SIP/8000-000008b3", "1?continue") in new stack

    -- Goto (macro-user-callerid,s,19)

    -- Executing [s@macro-user-callerid:19] Set("SIP/8000-000008b3", "CALLERID(number)=8000") in new stack

    -- Executing [s@macro-user-callerid:20] Set("SIP/8000-000008b3", "CALLERID(name)=teste 3 lagoas") in new stack

    -- Executing [s@macro-user-callerid:21] NoOp("SIP/8000-000008b3", "Using CallerID "teste 3 lagoas" <8000>") in new stack

    -- Executing [s@macro-exten-vm:2] Set("SIP/8000-000008b3", "RingGroupMethod=none") in new stack

    -- Executing [s@macro-exten-vm:3] Set("SIP/8000-000008b3", "VMBOX=novm") in new stack

    -- Executing [s@macro-exten-vm:4] Set("SIP/8000-000008b3", "__EXTTOCALL=7000") in new stack

    -- Executing [s@macro-exten-vm:5] Set("SIP/8000-000008b3", "CFUEXT=") in new stack

    -- Executing [s@macro-exten-vm:6] Set("SIP/8000-000008b3", "CFBEXT=") in new stack

    -- Executing [s@macro-exten-vm:7] Set("SIP/8000-000008b3", "RT=""") in new stack

    -- Executing [s@macro-exten-vm:8] Macro("SIP/8000-000008b3", "record-enable,7000,IN") in new stack

    -- Executing [s@macro-record-enable:1] GotoIf("SIP/8000-000008b3", "1?check") in new stack

    -- Goto (macro-record-enable,s,4)

    -- Executing [s@macro-record-enable:4] ExecIf("SIP/8000-000008b3", "0?MacroExit()") in new stack

    -- Executing [s@macro-record-enable:5] GotoIf("SIP/8000-000008b3", "0?Group:OUT") in new stack

    -- Goto (macro-record-enable,s,15)

    -- Executing [s@macro-record-enable:15] GotoIf("SIP/8000-000008b3", "1?IN") in new stack

    -- Goto (macro-record-enable,s,20)

    -- Executing [s@macro-record-enable:20] ExecIf("SIP/8000-000008b3", "1?MacroExit()") in new stack

    -- Executing [s@macro-exten-vm:9] Macro("SIP/8000-000008b3", "dial-one,"",tTr,7000") in new stack

    -- Executing [s@macro-dial-one:1] Set("SIP/8000-000008b3", "DEXTEN=7000") in new stack

    -- Executing [s@macro-dial-one:2] Set("SIP/8000-000008b3", "DIALSTATUS_CW=") in new stack

    -- Executing [s@macro-dial-one:3] GosubIf("SIP/8000-000008b3", "0?screen,1") in new stack

    -- Executing [s@macro-dial-one:4] GosubIf("SIP/8000-000008b3", "0?cf,1") in new stack

    -- Executing [s@macro-dial-one:5] GotoIf("SIP/8000-000008b3", "1?skip1") in new stack

    -- Goto (macro-dial-one,s,8)

    -- Executing [s@macro-dial-one:8] GotoIf("SIP/8000-000008b3", "0?nodial") in new stack

    -- Executing [s@macro-dial-one:9] GotoIf("SIP/8000-000008b3", "0?continue") in new stack

    -- Executing [s@macro-dial-one:10] Set("SIP/8000-000008b3", "EXTHASCW=") in new stack

    -- Executing [s@macro-dial-one:11] GotoIf("SIP/8000-000008b3", "1?next1:cwinusebusy") in new stack

    -- Goto (macro-dial-one,s,12)

    -- Executing [s@macro-dial-one:12] GotoIf("SIP/8000-000008b3", "0?docfu:skip3") in new stack

    -- Goto (macro-dial-one,s,16)

    -- Executing [s@macro-dial-one:16] GotoIf("SIP/8000-000008b3", "1?next2:continue") in new stack

    -- Goto (macro-dial-one,s,17)

    -- Executing [s@macro-dial-one:17] GotoIf("SIP/8000-000008b3", "1?continue") in new stack

    -- Goto (macro-dial-one,s,25)

    -- Executing [s@macro-dial-one:25] GotoIf("SIP/8000-000008b3", "0?nodial") in new stack

    -- Executing [s@macro-dial-one:26] GosubIf("SIP/8000-000008b3", "1?dstring,1:dlocal,1") in new stack

    -- Executing [dstring@macro-dial-one:1] Set("SIP/8000-000008b3", "DSTRING=") in new stack

    -- Executing [dstring@macro-dial-one:2] Set("SIP/8000-000008b3", "DEVICES=7000") in new stack

    -- Executing [dstring@macro-dial-one:3] ExecIf("SIP/8000-000008b3", "0?Return()") in new stack

    -- Executing [dstring@macro-dial-one:4] ExecIf("SIP/8000-000008b3", "0?Set(DEVICES=000)") in new stack

    -- Executing [dstring@macro-dial-one:5] Set("SIP/8000-000008b3", "LOOPCNT=1") in new stack

    -- Executing [dstring@macro-dial-one:6] Set("SIP/8000-000008b3", "ITER=1") in new stack

    -- Executing [dstring@macro-dial-one:7] Set("SIP/8000-000008b3", "THISDIAL=SIP/7000") in new stack

    -- Executing [dstring@macro-dial-one:8] GosubIf("SIP/8000-000008b3", "1?zap2dahdi,1") in new stack

    -- Executing [zap2dahdi@macro-dial-one:1] ExecIf("SIP/8000-000008b3", "0?Return()") in new stack

    -- Executing [zap2dahdi@macro-dial-one:2] Set("SIP/8000-000008b3", "NEWDIAL=") in new stack

    -- Executing [zap2dahdi@macro-dial-one:3] Set("SIP/8000-000008b3", "LOOPCNT2=1") in new stack

    -- Executing [zap2dahdi@macro-dial-one:4] Set("SIP/8000-000008b3", "ITER2=1") in new stack

    -- Executing [zap2dahdi@macro-dial-one:5] Set("SIP/8000-000008b3", "THISPART2=SIP/7000") in new stack

    -- Executing [zap2dahdi@macro-dial-one:6] ExecIf("SIP/8000-000008b3", "0?Set(THISPART2=DAHDI/7000)") in new stack

    -- Executing [zap2dahdi@macro-dial-one:7] Set("SIP/8000-000008b3", "NEWDIAL=SIP/7000&") in new stack

    -- Executing [zap2dahdi@macro-dial-one:8] Set("SIP/8000-000008b3", "ITER2=2") in new stack

    -- Executing [zap2dahdi@macro-dial-one:9] GotoIf("SIP/8000-000008b3", "0?begin2") in new stack

    -- Executing [zap2dahdi@macro-dial-one:10] Set("SIP/8000-000008b3", "THISDIAL=SIP/7000") in new stack

    -- Executing [zap2dahdi@macro-dial-one:11] Return("SIP/8000-000008b3", "") in new stack

    -- Executing [dstring@macro-dial-one:9] Set("SIP/8000-000008b3", "DSTRING=SIP/7000&") in new stack

    -- Executing [dstring@macro-dial-one:10] Set("SIP/8000-000008b3", "ITER=2") in new stack

    -- Executing [dstring@macro-dial-one:11] GotoIf("SIP/8000-000008b3", "0?begin") in new stack

    -- Executing [dstring@macro-dial-one:12] Set("SIP/8000-000008b3", "DSTRING=SIP/7000") in new stack

    -- Executing [dstring@macro-dial-one:13] Return("SIP/8000-000008b3", "") in new stack

    -- Executing [s@macro-dial-one:27] GotoIf("SIP/8000-000008b3", "0?nodial") in new stack

    -- Executing [s@macro-dial-one:28] GotoIf("SIP/8000-000008b3", "0?skiptrace") in new stack

    -- Executing [s@macro-dial-one:29] GosubIf("SIP/8000-000008b3", "1?ctset,1:ctclear,1") in new stack

    -- Executing [ctset@macro-dial-one:1] Set("SIP/8000-000008b3", "DB(CALLTRACE/7000)=8000") in new stack

    -- Executing [ctset@macro-dial-one:2] Return("SIP/8000-000008b3", "") in new stack

    -- Executing [s@macro-dial-one:30] Set("SIP/8000-000008b3", "D_OPTIONS=tTr") in new stack

    -- Executing [s@macro-dial-one:31] ExecIf("SIP/8000-000008b3", "0?SIPAddHeader(Alert-Info: )") in new stack

    -- Executing [s@macro-dial-one:32] ExecIf("SIP/8000-000008b3", "0?SIPAddHeader()") in new stack

    -- Executing [s@macro-dial-one:33] ExecIf("SIP/8000-000008b3", "0?Set(CHANNEL(musicclass)=)") in new stack

    -- Executing [s@macro-dial-one:34] GosubIf("SIP/8000-000008b3", "0?qwait,1") in new stack

    -- Executing [s@macro-dial-one:35] Set("SIP/8000-000008b3", "__CWIGNORE=") in new stack

    -- Executing [s@macro-dial-one:36] Set("SIP/8000-000008b3", "__KEEPCID=TRUE") in new stack

    -- Executing [s@macro-dial-one:37] Dial("SIP/8000-000008b3", "SIP/7000,"",tTr") in new stack

  == Using SIP RTP TOS bits 184

  == Using SIP RTP CoS mark 5

    -- Called SIP/7000

    -- SIP/7000-000008b4 is ringing

    -- SIP/7000-000008b4 is ringing

    -- SIP/7000-000008b4 answered SIP/8000-000008b3

    -- IAX2/cam-21798 is circuit-busy

    -- Hungup 'IAX2/cam-21798'

  == Everyone is busy/congested at this time (1:0/1/0)

    -- Executing [s@macro-dialout-trunk:20] NoOp("SIP/7701-000008b2", "Dial failed for some reason with DIALSTATUS = CONGESTION and HANGUPCAUSE = 34") in new stack

    -- Executing [s@macro-dialout-trunk:21] Goto("SIP/7701-000008b2", "s-CONGESTION,1") in new stack

    -- Goto (macro-dialout-trunk,s-CONGESTION,1)

    -- Executing [s-CONGESTION@macro-dialout-trunk:1] Set("SIP/7701-000008b2", "RC=34") in new stack

    -- Executing [s-CONGESTION@macro-dialout-trunk:2] Goto("SIP/7701-000008b2", "34,1") in new stack

    -- Goto (macro-dialout-trunk,34,1)

    -- Executing [34@macro-dialout-trunk:1] Goto("SIP/7701-000008b2", "continue,1") in new stack

    -- Goto (macro-dialout-trunk,continue,1)

    -- Executing [continue@macro-dialout-trunk:1] GotoIf("SIP/7701-000008b2", "1?noreport") in new stack

    -- Goto (macro-dialout-trunk,continue,3)

    -- Executing [continue@macro-dialout-trunk:3] NoOp("SIP/7701-000008b2", "TRUNK Dial failed due to CONGESTION HANGUPCAUSE: 34 - failing through to other trunks") in new stack

    -- Executing [continue@macro-dialout-trunk:4] Set("SIP/7701-000008b2", "CALLERID(number)=7701") in new stack

    -- Executing [211@from-internal:7] Macro("SIP/7701-000008b2", "outisbusy,") in new stack

    -- Executing [s@macro-outisbusy:1] Progress("SIP/7701-000008b2", "") in new stack

    -- Executing [s@macro-outisbusy:2] GotoIf("SIP/7701-000008b2", "0?emergency,1") in new stack

    -- Executing [s@macro-outisbusy:3] GotoIf("SIP/7701-000008b2", "0?intracompany,1") in new stack

    -- Executing [s@macro-outisbusy:4] Playback("SIP/7701-000008b2", "all-circuits-busy-now&pls-try-call-later, noanswer") in new stack

    -- <SIP/7701-000008b2> Playing 'all-circuits-busy-now.gsm' (language 'en')

    -- <SIP/7701-000008b2> Playing 'pls-try-call-later.gsm' (language 'en')

    -- Executing [s@macro-outisbusy:5] Congestion("SIP/7701-000008b2", "20") in new stack

  == Spawn extension (macro-outisbusy, s, 5) exited non-zero on 'SIP/7701-000008b2' in macro 'outisbusy'

  == Spawn extension (from-internal, 211, 7) exited non-zero on 'SIP/7701-000008b2'

    -- Executing [h@from-internal:1] Macro("SIP/7701-000008b2", "hangupcall") in new stack

    -- Executing [s@macro-hangupcall:1] GotoIf("SIP/7701-000008b2", "1?endmixmoncheck") in new stack

    -- Goto (macro-hangupcall,s,9)

    -- Executing [s@macro-hangupcall:9] NoOp("SIP/7701-000008b2", "End of MIXMON check") in new stack

    -- Executing [s@macro-hangupcall:10] GotoIf("SIP/7701-000008b2", "1?nomeetmemon") in new stack

    -- Goto (macro-hangupcall,s,28)

    -- Executing [s@macro-hangupcall:28] NoOp("SIP/7701-000008b2", "End of MEETME check") in new stack

    -- Executing [s@macro-hangupcall:29] GotoIf("SIP/7701-000008b2", "1?noautomon") in new stack

    -- Goto (macro-hangupcall,s,34)

    -- Executing [s@macro-hangupcall:34] NoOp("SIP/7701-000008b2", "TOUCH_MONITOR_OUTPUT=") in new stack

    -- Executing [s@macro-hangupcall:35] GotoIf("SIP/7701-000008b2", "1?noautomon2") in new stack

    -- Goto (macro-hangupcall,s,41)

    -- Executing [s@macro-hangupcall:41] NoOp("SIP/7701-000008b2", "MONITOR_FILENAME=") in new stack

    -- Executing [s@macro-hangupcall:42] GotoIf("SIP/7701-000008b2", "1?skiprg") in new stack

    -- Goto (macro-hangupcall,s,45)

    -- Executing [s@macro-hangupcall:45] GotoIf("SIP/7701-000008b2", "1?skipblkvm") in new stack

    -- Goto (macro-hangupcall,s,48)

    -- Executing [s@macro-hangupcall:48] GotoIf("SIP/7701-000008b2", "1?theend") in new stack

    -- Goto (macro-hangupcall,s,50)

    -- Executing [s@macro-hangupcall:50] AGI("SIP/7701-000008b2", "hangup.agi") in new stack

    -- Launched AGI Script /var/lib/asterisk/agi-bin/hangup.agi

    -- <SIP/7701-000008b2>AGI Script hangup.agi completed, returning 0

    -- Executing [s@macro-hangupcall:51] Hangup("SIP/7701-000008b2", "") in new stack

  == Spawn extension (macro-hangupcall, s, 51) exited non-zero on 'SIP/7701-000008b2' in macro 'hangupcall'

  == Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/7701-000008b2'

    -- Executing [h@macro-dial-one:1] Macro("SIP/8000-000008b3", "hangupcall,") in new stack

    -- Executing [s@macro-hangupcall:1] GotoIf("SIP/8000-000008b3", "1?endmixmoncheck") in new stack

    -- Goto (macro-hangupcall,s,9)

    -- Executing [s@macro-hangupcall:9] NoOp("SIP/8000-000008b3", "End of MIXMON check") in new stack

    -- Executing [s@macro-hangupcall:10] GotoIf("SIP/8000-000008b3", "1?nomeetmemon") in new stack

    -- Goto (macro-hangupcall,s,28)

    -- Executing [s@macro-hangupcall:28] NoOp("SIP/8000-000008b3", "End of MEETME check") in new stack

    -- Executing [s@macro-hangupcall:29] GotoIf("SIP/8000-000008b3", "1?noautomon") in new stack

    -- Goto (macro-hangupcall,s,34)

    -- Executing [s@macro-hangupcall:34] NoOp("SIP/8000-000008b3", "TOUCH_MONITOR_OUTPUT=") in new stack

    -- Executing [s@macro-hangupcall:35] GotoIf("SIP/8000-000008b3", "1?noautomon2") in new stack

    -- Goto (macro-hangupcall,s,41)

    -- Executing [s@macro-hangupcall:41] NoOp("SIP/8000-000008b3", "MONITOR_FILENAME=") in new stack

    -- Executing [s@macro-hangupcall:42] GotoIf("SIP/8000-000008b3", "1?skiprg") in new stack

    -- Goto (macro-hangupcall,s,45)

    -- Executing [s@macro-hangupcall:45] GotoIf("SIP/8000-000008b3", "1?skipblkvm") in new stack

    -- Goto (macro-hangupcall,s,48)

    -- Executing [s@macro-hangupcall:48] GotoIf("SIP/8000-000008b3", "1?theend") in new stack

    -- Goto (macro-hangupcall,s,50)

    -- Executing [s@macro-hangupcall:50] AGI("SIP/8000-000008b3", "hangup.agi") in new stack

    -- Launched AGI Script /var/lib/asterisk/agi-bin/hangup.agi

    -- <SIP/8000-000008b3>AGI Script hangup.agi completed, returning 0

    -- Executing [s@macro-hangupcall:51] Hangup("SIP/8000-000008b3", "") in new stack

  == Spawn extension (macro-hangupcall, s, 51) exited non-zero on 'SIP/8000-000008b3' in macro 'hangupcall'

  == Spawn extension (macro-dial-one, h, 1) exited non-zero on 'SIP/8000-000008b3'

  == Spawn extension (macro-dial-one, s, 37) exited non-zero on 'SIP/8000-000008b3' in macro 'dial-one'

  == Spawn extension (macro-exten-vm, s, 9) exited non-zero on 'SIP/8000-000008b3' in macro 'exten-vm'

  == Spawn extension (from-internal, 7000, 1) exited non-zero on 'SIP/8000-000008b3'

[Edemilson]

Carlos Augusto, já passei por isso, o problema é no softphone X-Lite. Vai em Options, Advanced e em Network e desmarque a opcao Call Inactivity.

Em quinta-feira, 5 de setembro de 2013 16h13min40s UTC-3, Carlos Augusto escreveu:

[Edemilson]

Isso acontece geralmente no Xlite quando a comuncacao eh feita entre roteadores ou subredes...em rede interna isso nao acontece...Entao vai minha sugestao, ou vc desabilita o Call Inactivity no Xlite ou instalar o Zoiper que nao tem esse problema.

Em quinta-feira, 5 de setembro de 2013 16h13min40s UTC-3, Carlos Augusto escreveu:

[Carlos Augusto Infoextreme]

Boa tarde Edmilson, mas o mesmo problema esta acontecendo nos telefones Ips

--
 
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--

[Julio Pina]

Boa tarde.

Seria interessante realizar uma captura dos pacotes utilizando o wireshark, acredito que com ele voce poderá analisar melhor todo o processo de sinalização, e verificar qual o lado que esta desconectando a chamada e a causa.

Abs.

---

Date: Thu, 5 Sep 2013 16:32:00 -0300
Subject: Re: [ElastixBrasil] Ramais caindo depois de 30 segundos
From: car...@infoextreme.com.br
To: elasti...@googlegroups.com

[Carlos Augusto Infoextreme]

Boa tarde Julio, resolvemos o problema. 
Na verdade era o rádio, mudamos de 40 mhz para 20 mhz e resolveu 
Mas esse wareshark seria um software? 
Valew

2013/9/12 Julio Pina <julio...@hotmail.com>

--

[Julio Pina]

Boa tarde.

Sim, ele é um software muito utilizado para a realização de captura de pacotes/snifer.

Com ele, voce consegue visualizar todo o processo de sinalização de uma chamada. É uma excelente ferramenta de troubleshooting.

Abraços.

Julio Pina

---

Date: Thu, 12 Sep 2013 12:50:52 -0300

[Carlos Augusto Infoextreme]

Bom saber Julio, muito obrigado pela dica 
Valew

[José Carlos / Fonetalk Telecom]

Boa tarde amigos,

 

Tive uma invasão no Elastix e trocarão a senha de root (SSH), no painel acesso, como posso arrumar isso?

 

Obrigado

José Carlos

0800 880-1119

[Nicolas Tanski]

José,

você terá que realizar essa alteração no servidor localmente.

http://www.vivaolinux.com.br/dica/Mudando-senha-de-root

_____________________

Att,

Nicolas Tanski Pavão

skype: nicolastanski

--

[Edson Barbosa Duarte]

Prezados,

Se trocarão e ainda não trocaram não há problema.
Agora se trocaram ...

Edson

[sergio almeida]

Bom dia Julio, qual radio vc esta usando ? Os radios estao em bridge ? Se for nano estation deixa na mesma rede que os ramais, ja tive esse problema e resolvi colocando os ips dos radios no mesmo range dos ramais.