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im new to the oce plotwave 300 and am a casual user so please forgive my ignorance. I purchased the machine used and it worked fine except it would not print from USB port. Recently it stopped printing at all. When I create a new job in publisher express in oce express web tools everything goes fine. When the job is sent to the printer I can hear the fuser and other bits and pieces spool up but then no paper feeds and no printing occurs. The paper feed works as the printer will print a test print. It seems like the print job somehow gets deleted partway into the print process. The print job initially shows up in my smart inbox and in jobs-queue, then totally disappears and does not even show up as "printed" in my smart box.
If the USB Key does not work you might first verify that the problem is not the USB stick itself. I suggest trying a different one that is perhaps formatted differently to see if that works. If you are able to browse the contents in the Express Tools then it should be able to add a file to the print queue.
As far as other printing goes, when you submit a job, and things start happening, have you monitored the print queue in Express Tools to see if the job is there, and that the entire file gets there? Here is the User manual for the PlotWave 340 if this helps you get started.
Have you tried plotting straight to the IP address of the plotter and not using the integrated software? I have only used the software when doing scans, copies and such. It would be a good test to see if you can send something straight to the hardware.
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There is nothing you can do, even if you had the service manual. The first two error codes deal with power supply issues and the last one deals with the fuser section, which may be related to the initial problem of power issues. I would recommend you call an authorized Oce/Canon service representative to determine what exactly the fault is. This printer is a new model, and there is not likely parts available outside of official Oce/Canon logistics.
Fast and easy with Oc ClearConnect panel
The user panel works like a tablet, as you can easily control the printer with your fingertips. Swipe, spread and zoom in on details of drawings or images. Check if documents are correctly positioned and avoid errors by using the live preview.
Get better copy and color scanning results
Oc Color Image Logic automatically compensates for folds, wrinkles, and light colors to produce superior results. Originals are inserted face-up and paper width is detected automatically.Presets available for Grayscale, color, photo and blueprint originals.
Instant productivity with Oc Radiant Fusing
Get instant start-up and use half the energy of comparable systems. With a remarkable print speed up to 4 or 6 ppm (D-size/A1) and a first print out of 30 seconds you get instant productivity. Increase your productivity even more with the 2 roll option for unattended printing, and scan while printing.
Reliable quality and performance
Take advantage of a superb print quality with high resolution Pico Printing at 6001200 dpi. Oc Image Logic automatically detects width of originals to ensure first time right results.
Flexible workflow
The system is designed to make it easier to prepare, produce and manage complex technical documents and sets of drawings. Advanced software tools make it a breeze to get documents where you need them, when you need them.
Safeguard your security
Protect confidential information with the latest FIPS 140-2 certified security features supported by a Windows 8 embedded platform and our POWERsync controller. The open interface of the POWERsync controller also enables the printer to fit smoothly into existing software, like uniFLOW, and hardware without worrying about operational or security issues.
Oc ClearConnect multi-touch user interface (standard)
Consistent look and feel from every angle of your workflow, standard including Oc Smart Inbox, Oc SmartAccess and Oc Live Preview.
Oc ClearConnect Workflow software (standard)
OcWide format Printer Driver 2 for Microsoft Windows, Oc PostScript 3 driver, Oc Mobile WebTools for iOS, Android and BlackBerry, Oc Publisher Mobile for IOS and Android, Oc Publisher Express, Oc Publisher Select 2.
Cloud support
Unlimited user and or Administrator authenticated cloud support via WebDav and/or third party provider: e.g. Microsoft SharePoint, Dropbox,Box.com, box.net, Google Drive, Microsoft OneDrive, Amazon Cloud Drive, Cloudsafe, MyDisk. The cloud user authentication can either be preconfigured by the administrator or done by the user at the time of accessing the specific cloud