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Cortney Voegele

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Aug 5, 2024, 9:52:03 AM8/5/24
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MeetAI Assistant for Acrobat. Ask your document questions. Get one-click summaries for fast insights and level up your productivity. Early-access pricing of AI Assistant for Acrobat starts at . Extended to September 4, 2024.

No. Acrobat Reader is a free, stand-alone application that you can use to open, view, sign, print, annotate, search, and share PDF files. Acrobat Pro and Acrobat Standard are paid products that are part of the same family. See the Acrobat product comparison to explore the differences.


Reader makes it easy to annotate PDF documents. With Reader on your desktop, you can: annotate PDFs using sticky notes; type text directly onto the page; highlight, underline, or use strikethrough tools; and draw on the screen with the freehand drawing tool. The same commenting tools are also available in Acrobat Reader for mobile.


Using the Adobe Acrobat Reader mobile app, you can do the same tasks on your iOS or Android devices too. To download the Adobe Acrobat Reader mobile app, visit Google Play or the iTunes App Store. You can also fill and sign forms using your web browser.


Yes. Acrobat Reader provides a limited number of signatures you can request using the Fill & Sign tool, without purchasing a subscription to Acrobat Pro, Adobe Acrobat PDF Pack, or Adobe Acrobat Sign. If you exceed the allowance of free signature transactions, you can subscribe to one of the various Document Cloud solutions to request even more signatures.


Existing customers of Acrobat Sign can use Acrobat Sign mobile app to do the same on Android or iOS. To download the app for free, visit Google Play or the iTunes App Store. You can also send files for signature using your web browser.


No. You cannot make permanent changes to text or images inside PDF files using Acrobat Reader. To edit PDF files, purchase Adobe Acrobat software. If you have a subscription to Adobe Acrobat, you can also edit PDFs from the Adobe Acrobat Reader tablet app.


Security settings and access privileges for a PDF file cannot be set in Reader; however, they can be set using Adobe Acrobat software. With security settings, authors can define who can open, view, print, copy, or modify a document. These capabilities help organizations protect the confidentiality of sensitive information. With access privileges, authors can define a password that users will need to open the document, or they can use a certificate ID to encrypt the document so select recipients can open it by entering their own, unique certificate IDs.


Yes. At Adobe, security practices are deeply ingrained into our internal culture, software development, as well as service operations processes. Whether related to identity management, data confidentiality, or document integrity, Adobe Document Cloud services employ leading-edge security practices to protect your documents, data, and personal identifiable information to the highest degree possible. For additional information about our company security practices, the Adobe Secure Product Lifecycle, or Adobe Document Cloud solution security, see the Adobe Security pages on adobe.com.


When attempting to edit a PDF in Adobe Acrobat Pro DC, I get the error message 'Adobe Acrobat has encountered an unknown error'. This happens with 90% of my PDFs that I try to open and edit. I have seen a lot of work-arounds, but I am looking for a permanent solution that prevents this from happening.


I have read both of these discussions, and I haven't found a solution from them. I am not going to go through the hassle of saving each file as a PDF, then exporting as PDF, and then going to edit. There should be a solution to this issue that doesn't add extra steps each time i want to edit a PDF.


Please make sure you have the latest version 19.21.20061 installed. Go to help > Check for Updates. You may also download the patch manually using the link: ( -docs/acrobatetk/tools/ReleaseNotesDC/index.html) and see if that works for you.


we are not able to add every type of image ( jpeg, tiff, png ) on every type of file pdf. The problem is not the pdf file. The problem is inside Adobe acrobat Pro Dc. I think there is a bug taht needs to be fixed from your side. As is see in the community this problem is widely diffused all over your clients/users. In my case the problem arise recently in the last 2 weeks. Before there was no problem. Maybe the last updates of Adobe Acrobat Pro Dc have generated this type of problem.


As described earlier you have the latest version of the Adobe Acrobat DC. Make sure it's 19.21.20061. Go to Help > Check for Updates. You may also download the patch manually using the link -docs/acrobatetk/tools/ReleaseNotesDC/index.html


As I have stated before, I have the most updated version. I have the 20.006.20034 version installed. I understand that Adobe believes converting to JPG and back into PDF is a solution to this issue, however, that is not a solution for me. I CANNOT waste time all day doing this with multiple PDFs. There needs to be a permanent solution for this problem.


i confirm you that i have the latest 20.006.20034 version installed. I agree with Torialecia that we can not convert JPG into PDF. We (all the clients) pay to have a good product and to have a proper assistance.


I am following this thread and I have tried all these options including your work around, same issues persist. Is it possible an Antivirus issue since you don't see it as a Adobe problem like the rest of us?


I too am having this same issue. It worked on Thursday when I was at work, had Friday off and this morning (Monday) it doesn't work. I have the latest version of the software according to your "Help / Check for updates" on the program. I even ran the repair installation and that didn't help.

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