Formatting transcript files: unclear in documentation?

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Thieme Hennis

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Jan 9, 2017, 9:53:45 AM1/9/17
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The documentation about edX transcripts says that the Subrip format is being used. When checking out its Wikipedia page, it does not state anything about special characters. However, after some testing, it seems that
é ' ü

and other special characters and quotation marks are not possible, and that you need to use the HTML character entities? Is this correct? And if so, why is that not in the documentation?
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