SMTPRecipientsRefused error in production

[Ahmad Abd Arrahman]

in a production install sending mails gives this error:

` raise SMTPRecipientsRefused(senderrs)

SMTPRecipientsRefused: {'em...@gmail.com': (454, '4.7.1 <em...@gmail.com>: Relay access denied')}

`

noting that I'm using smtp configurations for mandrill and included those conf in cms&lms.envs.json, but it worked well when I removed those confs.

any help?

[Chris Chapman]

Also getting this error.

SMTPRecipientsRefused: {u'us...@gmail.com': (454, '4.7.1 <us...@gmail.com>: Relay access denied')}

Feb  7 09:01:57 edx [service_variant=lms][django.request][env:sandbox] ERROR [edx  3090] [base.py:256] - Internal Server Error: /password_reset/

Traceback (most recent call last):

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/core/handlers/base.py", line 132, in get_response

    response = wrapped_callback(request, *callback_args, **callback_kwargs)

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/utils/decorators.py", line 145, in inner

    return func(*args, **kwargs)

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/views/decorators/csrf.py", line 58, in wrapped_view

    return view_func(*args, **kwargs)

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/views/decorators/http.py", line 45, in inner

    return func(request, *args, **kwargs)

  File "/edx/app/edxapp/edx-platform/common/djangoapps/student/views.py", line 2175, in password_reset

    domain_override=request.get_host())

  File "/edx/app/edxapp/edx-platform/common/djangoapps/student/forms.py", line 87, in save

    send_mail(subject, email, from_email, [user.email])

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/core/mail/__init__.py", line 62, in send_mail

    return mail.send()

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/core/mail/message.py", line 303, in send

    return self.get_connection(fail_silently).send_messages([self])

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py", line 107, in send_messages

    sent = self._send(message)

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py", line 123, in _send

return func(*args, **kwargs)

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/views/decorators/csrf.py", line 58, in wrapped_view

    return view_func(*args, **kwargs)

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/views/decorators/http.py", line 45, in inner

    return func(request, *args, **kwargs)

  File "/edx/app/edxapp/edx-platform/common/djangoapps/student/views.py", line 2175, in password_reset

    domain_override=request.get_host())

  File "/edx/app/edxapp/edx-platform/common/djangoapps/student/forms.py", line 87, in save

    send_mail(subject, email, from_email, [user.email])

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/core/mail/__init__.py", line 62, in send_mail

    return mail.send()

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/core/mail/message.py", line 303, in send

    return self.get_connection(fail_silently).send_messages([self])

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py", line 107, in send_messages

    sent = self._send(message)

  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py", line 123, in _send

    self.connection.sendmail(from_email, recipients, message.as_bytes(linesep='\r\n'))

  File "/usr/lib/python2.7/smtplib.py", line 747, in sendmail

    raise SMTPRecipientsRefused(senderrs) 

[Ned Batchelder]

This question would be better asked on the operations list: https://groups.google.com/forum/#!forum/openedx-ops

--Ned.

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