Edx lms Page is showing server issues.

[Medida Achyuth]

Hi,

My lms is not coming up and have server issues.when i checked the logs it is showing an error like this:

Feb  1 05:53:07 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3340] [glogging.py:213] - Worker exiting (pid: 3340)
Feb  1 05:53:07 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3337] [glogging.py:213] - Worker exiting (pid: 3337)
Feb  1 05:53:07 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3339] [glogging.py:213] - Worker exiting (pid: 3339)
Feb  1 05:53:07 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3341] [glogging.py:213] - Worker exiting (pid: 3341)
Feb  1 05:53:07 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3330] [glogging.py:213] - Worker exiting (pid: 3330)
Feb  1 05:53:07 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3329] [glogging.py:213] - Worker exiting (pid: 3329)
Feb  1 05:53:07 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3332] [glogging.py:213] - Worker exiting (pid: 3332)
Feb  1 05:53:07 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3328] [glogging.py:213] - Worker exiting (pid: 3328)
Feb  1 05:53:07 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3233] [glogging.py:213] - Handling signal: term
Feb  1 05:53:08 ip-172-31-18-35 [service_variant=lms][gunicorn.error][env:sandbox] INFO [ip-172-31-18-35  3233] [glogging.py:213] - Shutting down: Maste

can anyone helpme out of this problem???

[Trinh Nguyen]

Hi Medida,

It just means that the LMS gunicorn process is shutting down. Try to restart the supervisord service:

/edx/bin/supervisorctl restart edxapp:lms

Trinh Nguyen | Founder

E: dangt...@gmail.com | W: www.edlab.xyz

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[Medida Achyuth]

Hi Trinh,

I have done it but still lms is not up still it have the same issue.Can anyone help me out this situation. Also in the logs the following error is shown:

 

OperationFailure: command SON([('authenticate', 1), ('user', u'edxapp'), ('nonce', u'f685c0d1438454ef'), ('key', u'269b5b4bce66952a939ad51a682f0924')]) on namespace edxapp.$cmd failed: auth failed