Studio's having trouble saving your work

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George Meghabghab

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Aug 14, 2014, 10:41:06 AM8/14/14
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I am running an instance of edx. I created a username. I am trying to create a course and I am getting the error:

Studio's having trouble saving your work


Any hints to hwy and how ti fix it.

David Baumgold

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Aug 14, 2014, 10:44:47 AM8/14/14
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That is the generic error message for Studio — we’re going to need more information to understand what went wrong, and how to fix it. Is there a traceback that shows the error? Perhaps in a log file, or on the terminal?
-David Baumgold

Don-edX Mitchell

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Aug 15, 2014, 9:26:54 AM8/15/14
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You must get the stacktrace from your server console/log in order for anyone to help you.

Nadav Kavalerchik

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Dec 22, 2014, 9:38:47 AM12/22/14
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I am getting the same error :-(

After installing a fresh instance of edx:
looking at the logs ( sudo tail -f /edx/var/log/{lms,cms,nginx}/*log )

I am getting several errors which I am not sure what to do with

Uncaught exception from <class 'django.core.handlers.wsgi.WSGIHandler'>
...
OperationFailure: command SON([('authenticate', 1), ('user', u'edxapp'), ('nonce', u'493d4f9520fa0e7e'), ('key', u'5c3ebb974009cef7f166ad5b288ea77d')]) failed: auth fails
...
[crit] 12514#0: *1 connect() to unix:/edx/var/forum/forum.sock failed (2: No such file or directory) while connecting to upstream, client: 127.0.0.1, server: forum.*,
...

Some more errors...

It seems the AMI I was using need some more LOVE :-)

John Eskew

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Dec 22, 2014, 11:01:39 AM12/22/14
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The OperationFailure error is caused by the relatively recent pymongo module upgrade. The fix is in other threads but posted below:

cd /edx/app/edx_ansible/edx_ansible/playbooks && sudo /edx/app/edx_ansible/venvs/edx_ansible/bin/ansible-playbook -i localhost, -c local run_role.yml -e 'role=mongo' -e 'mongo_create_users=True'


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