Bay Area FasTrak Fraud Alert / Alerta de Fraude

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Joelle Kenealey

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Apr 11, 2025, 4:23:34 PM4/11/25

to J Kenealey

FYI

----- Forwarded Message -----

From: Bay Area FasTrak Customer Service <no_r...@bayareafastrak.org>

Sent: Friday, April 11, 2025 at 12:55:37 PM PDT

Subject: Fraud Alert / Alerta de Fraude

Dear FasTrak® Customer,

Some customers have reported receiving texts notifying them of tolls due and providing a link to one of several fraudulent websites where they can pay. The websites provided are scams and are not related to FasTrak. If you receive such a text, please do not click on the link. FasTrak does not request payment by text with a link to a website. Please conduct your business at www.bayareafastrak.org or call the FasTrak Customer Service Center at 877-BAY-TOLL (877-229-8655).

If you have made a payment to one of the fraudulent websites, please consider contacting your bank or credit card company immediately to report the charges.

Sincerely,
Bay Area FasTrak Customer Service Center

Estimado cliente de FasTrak®,
Algunos clientes han informado haber recibido mensajes de texto notificándoles sobre peajes pendientes y proporcionando un enlace a uno de varios sitios web fraudulentos para realizar el pago. Los sitios web proporcionados son estafas y no están relacionados con FasTrak. Si recibe un mensaje de este tipo, no haga clic en el enlace. FasTrak no solicita pagos a través de mensajes de texto con un enlace a un sitio web. Realice sus gestiones en www.bayareafastrak.org o llame al Centro de Atención al Cliente de FasTrak al 877-BAY-TOLL ([877-229-8655|tel:8772298655]).

Si ha realizado un pago en uno de los sitios web fraudulentos, comuníquese de inmediato con su banco o compañía de tarjeta de crédito para reportar los cargos fraudulentos.